Popular Bank in
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Address:215 E Houston St, New York, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Bank
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Website:
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Zip Code:10002
Working Time and Location
What clients say about Popular Bank in New York (NY)
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a disheartening experience at Popular Bank in 2019 that has left a lasting impression. During the pandemic, I visited the bank to withdraw some money, and an encounter with a bank teller escalated in a way that I could not have anticipated. The teller, a Spanish woman wearing glasses, made several inappropriate remarks, suggesting she would "screw my husband." This kind of vulgar and offensive language is utterly unacceptable in a professional environment. Masks may have concealed her mouth, but they couldn't mask the inappropriateness of her words. What compounded the situation was the staff's apparent indifference. Another employee, a white man, seemed to express approval of the teller's behavior, which only added to my discomfort. It's alarming to witness such unprofessionalism in a bank setting, where customers deserve respect and a safe atmosphere. This experience has led me to strongly advise against using Popular Bank. A banking institution should prioritize professionalism and respect for all customers, and my experience suggests that they are failing on both counts.
Mar 15, 2026 -
One of the worst run branch....so badly managed ....i had to wait for like an hour just to.get my debit card replacement...when i asked Ms. Fazli she mentiomed its Monday its like that. I deal alot with Maybank one person who is really efficient is En. Fakhrulrazi from their Hp Centre. The banking sector shud learn and emulate how the Hp Cemter is run. I think the person managing the branch has failed.
Jan 02, 2026 -
I have been with this branch since they were in Delancy Street the staff there are always helpful and they always solve any problems that I have. I just wish that they would stay open longer it would be very helpful especially for those who can't make it to the bank before 4pm.
Aug 19, 2025 -
Popular bank is the worst bank I have ever worked with- across the board staff is inadequate and unhelpful. I am shocked they are still in existence. I would be very cautious with checking everything you have with them including the 1099 they send to you at the end of the year they made multiple mistakes and are unwilling to admit to them.
Jul 26, 2025 -
Buenas tardes quiero saber si puedo abrir una cuenta y mi dinero me entra a Santo Domingo quiero saber
Mar 16, 2025 -
Too bad I can't give less than one star. Maybe one star is for the actual bank which is new and clean and organized. The tellers were unhelpful and the manager was obnoxious and arrogant. Could not be less caring, less clear, or less helpful. Her face said get out so we did. And we won't be back. Made an appointment to open an account at another bank altogether.
Apr 17, 2024 -
It was strange. The attendant wouldn't make eye contact with me, pretended I wasn't there. Told me there would be an extra charge for statements but neglected to tell what the fee was. Just sat there avoiding looking at me.
Nov 13, 2023 -
I have been a Banco Popular over 30 years and I never have a problem! I have a very good relationship with the staff, which are very nice and professional! Especially the Spanish speaking personal, by Houston and Delancey branches!
Sep 24, 2022 -
Went you trying to god to the bank to open the door you can't open it because went you out the card to open the doors it doesn't work
Jun 17, 2021 -
I feel they are wrong about obligating someone to use the atm card every month or they will terminate it card by blocking it automatic. That is ridiculous. No one must use their card mandatory monthly in order to keep it active. I have never heard of such thing in my life. And I deal with many Banks all over the states.
May 17, 2019 -
I love this bank. And the branch on Delancey st has the most helpful staff. And I was able to open my account with my SS card and my EBT card. Wich was wonderful for me as I was starting over from scratch and at that time I needed a safe place to keep my money. I hope to stay with Banco Popular forever.
Apr 12, 2018 -
Don't waste your time with sorry excuse for a bank. The worst experience I've had at a bank and mind you I wanted to open an account with them. Frencis is the worst
Dec 11, 2017
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked