Nelson's Auto Parts in
New York (NY)

BOBBY COULD BE NICER

Allways ask for car vin# asked for2500 for a kia engine with 60 k engine was all rusty , ran vin found Donner was a kia with 165k and was a flood car buyer beware dont trust them

the scammers give broken parts back, they don't give money, they say that it's not ours, people, my advice is don't come to these scammers, very dangerous people

Bought a motor & trans for a Suburban thank God I called them, still rolling down the street. thanks Nelson

I will never I said never recommend a dog to buy from those people they reap you off they're rude. I bought a drive shaft from them they said it had a 12400 miles on it went to my mechanic to get it installed less than 5 minutes driving out the shop the drive shaft snap on me. Went to them for a refund. Told them that they sold me an old part. I have the part less than a day. And they wouldn't refund or try to reach me in the middle. They blame my mechanic. Saying he didn't know what he was doing. Other mechanics I know said it's an easy part to replace they sold me a diffected part. So I lost a total of $337. Know one wants to take the blame. One is pointing at each other. I trust my mechanic. But Nelson junk yard never. Fire will burn them soon a part will fall on their freaking head one day. Will never recommend any human being or dogs there.

Upon my first time doing business with Nelson auto parts, I ran into a defective part, Which sometimes happens when purchasing used parts… I was tremendously pleased with how quickly my problem with the defective part was rectified. Great to see people in the auto part industry Providing service with the utmost integrity. Special thanks to Bobby, Safe to say, I will definitely be doing business with them again

Give you old rust part and sale to you at a big prices .The place to open to rain and winter need to be build better so all your parts will not be rust and broken

Bought an item from them didn’t even used the part and they won’t allow me a refund. Didn’t even installed the part. Terrible business contacting the BBB for this terrible service

We are giving them business and getting cursed What a nice job Thank you

everything is more expensive here than in other places they are all rude and no one helped load the goods

Incredible prices Very friendly A+ rating Definitely will do business with them again

Exceptional customer service! Will do Business again in the future A+

Buyer beware when you buy from them it like flushing your money down the drain have 0 knowledge if I’m able to give 0 star I would

The place is a joke, they say things are ready, then they are not ready. Wasted a whole day.

Bobby was great! He took the time to find a wheel for our 99 - M3 and ensure it was the correct one. He was super responsive, fast and helpful. Will definitely check with them again if we need anything. Highly recommend Nelson.

Very nice, employee's we're great and helpful, I will come again.

They were very helpful and the prices are reasonable.

This place is the worse. Thy strung me along for a week and a half after I placed a deposit...NO PHONE CALLS TO ME AT ALL.....NO PART... STRONGLY RECOMMEND THEY BE AVOIDED

Great place they take there time to check and make sure that the part they are selling you is good great prices also but tony rides a Honda lmao

Called them before I went for a window switch drove 20 mins and guy tells me sorry I sold it to someone else

Bunch of crooks in there! Be very careful buying with them coz the return & exchange policy is a scam. After getting a defective axle they will find a way not to refund full amount you paid. They would raise hell for $25. Unbelievable

Got the alternator with lowest price in NYC. Nicest people.

Horrible customer service. I inquired about a wheel, and never got a response!! Would NOT recommend!!

We have been doing business with Nelson for over 20 years. They are highly competent with all makes and models. They never fail to provide us with great parts at an amazing price, and they honor their warranty! We highly recommend this business!

Nicest people to deal with, they took great care of my car. Highly recommend them!

1 Hour in half drive for a brake caliber and also Called ahead twice they said they have it and when I got there they never check their inventory

i bought a door for my truck from them, sign unseen, was told over phone it was a complete door and in perfect shape. but now mirror, I asked if it was complete besides mirror was told yes. I paid for it through paypal. then went and got the door a few days later. they give me a beat door scratched like crazy all over. and no interior panel, and he says they already sold the interiour panel, so no refund. the guy is a real lowlife, the way he barks at people. real miserable sob, anyway I was stuck and needed the door. so they got me, but Ill never ever do back to these bastards and I hope this saves others from this headache