This rating is based on customer reviews, inventory size, pricing, and service quality
IDS Autoshred New York in New York, NY scores 100/100. Feedback is consistently glowing: exceptional customer service, true professionalism, and secure on‑site shredding you can watch. Reviewers highlight fast responses, on‑time arrivals, flexible scheduling, and quick Certificates of Destruction. Pricing is widely called fair, with nonprofits, small offices, and residents all accommodated—even last‑minute. Staff (often Glenn and team) are friendly, clear, and efficient. No recurring complaints surfaced; wait times are short and communication reliable.
15/10 experience with IDS Autoshred. I’ve never been more excited to leave a customer service review so others can experience what true service and genuine kindness look like. I recently relocated to NYC and had accumulated a few boxes of paperwork that needed shredding, so I called several local shredding companies to compare options. Glenn at IDS Autoshred personally answered my call, warmly welcomed me to New York and completely surprised me by refusing to charge me for the service. Instead, he simply asked that I bring donuts for his team, whom he clearly appreciates and treats with great respect!
When I arrived, I was welcomed like family. I was invited to be part of the shredding process, shared some laughs and had the chance to learn about Glenn, his family, his company and even got a few great insights about living in NYC. It was refreshing to see a business built on integrity, generosity and genuine human connection.
Any time I need shredding services in the future, I will absolutely return to Glenn and IDS Autoshred. Donuts will still be included, but next time I’m genuinely excited to support the business financially as well. This is the kind of company that deserves it!
Glenn and his team helped me safely and securely dispose of nearly 12 years of old files prior to my office move. They made everything very easy for me and were a pleasure to work with. I highly recommend and I would hire them again.
Would recommend IDSAutoshred to any person or business out there! Easy communication and they will always do their absolute best to accommodate you no matter the circumstance. Glenn is a pleasure to work with.
I would highly recommend IDSAutoshred! Our nonprofit needed shredding in NYC done quickly, and Glenn and Max answered all of our questions and got us set up right away. Their pricing was fair and their customer service was excellent and reliable. We would definitely recommend them!
I have been working with Glenn for several years and he will do whatever he can to make a schedule work for you. Absolutely professional and easy to work with. I highly recommend!
Friendly, efficient, timely...it a pleasure working with Glenn Edelstein and IDS team. Glenn and his team are always professional, arrive between the given timeslot, they work with your schedule and are expeditious in sending the Destruction Certificate. I gladly recommend IDS Autoshred.
Glenn was hands on throughout the process. He followed up with phone calls and managed expectations. Christian showed up on time, was very professional and ensured all my concerns were met. I highly recommend this company. In a sea of mediocrity and poor customer service, this company is a standout out. Thank you.
Great experience with IDS Autoshred. Made apppointment, sent text reminders, showed up on time, picked up boxes and put them in bin. Truck was outside on street and I watched bin being loaded and documents shredded on truck camera. Techs were professional and fast. Highly recommend!
Thanks IDS!
We were extremely pleased with the work done at our office by IDS Autoshred New York. The company arrived on time as scheduled, and the team was incredibly helpful and efficient. They carefully and quickly shredded everything as needed. We are very happy with their professionalism and the overall service provided. Thank you!
Great company. I was a first-time customer with a last-minute shredding request. Glenn was tremendously accommodating. He made everything run smoothly, and went out of his way to ensure that every detail was thoroughly addressed. His driver -- Carlos -- was timely and professional. I will definitely be using this service again. Thank you, Glenn!
Don't write reviews often, but IDS Autoshred, and particularly Glenn, was more then helpful to get my shredding done -- helpful, professional, reasonably priced, and clear. I highly recommend IDS Autoshred.
We’re so thankful for finding IDSAutoshred when we needed help disposing of confidential documents that had piled up over the years. Scheduling was simple and easy; plus the rates were reasonable. They worked efficiently to collect the documents to be shredded; and saved us a lot of time had we done the daunting task ourselves. Thanks to Glenn and his team for a job well done.
I had a very pleasant and positive dealing with IDS Autoshred. I'm a retiree, not a business, who needed quite a quantity of academic research shredded. IDS responded to me quickly, listened to my concerns, and gave me a prompt quote. They showed up early for our appointment and handled the shredding with upmost professionalism. I certainly will use them again.
Glenn and the people are terrific, we have been using them to service our CPA firm for years, they are responsible, reliable and very professional always looking to be there for us. I would highly recommend.
This was my first time using a commercial shredding company for my residence. From start to finish, the process was seamless and flawless. They came when they said and they shredded the papers in the 96 gallon bin in front of me. I give full credit to Glenn Edelstein. He was just wonderful. Absolutely no nonsense. Thank you Glenn for a job well done. He is an asset to IDS Shredding. I will refer you to my friends and business associates.
IDS Autoshred and its predecessor have serviced our sensitive document shredding needs for many years. Their point man EVP Glen Edelstein is knowledgeable, efficient and courteous, as are the IDS truck drivers, receptionists and accounting staff.
With concerns regarding time constraints, I contacted four shredding companies. I was repeatedly told that they would not assist us for at least one week or had restrictive schedules, availing their services one day a week. I reached out to IDS Autoshred, with the great fortune of speaking with Glenn. In a matter of minutes, he provided me with a plan and pricing. In less than 24 hours, all of our material was shredded with a Certificate of Destruction on its way. From beginning to end, I was assured by professionalism, succinct planning, timeliness, and perfectly friendly customer service. I have since shared their contact information with others. Without reservation, we will return and already consider IDS Autoshred our shredding service.
Look no further for your shredding needs! IDS is the BEST! Their team is organized, flexible, and willing to do what it takes to make it work! Super professional and great pricing.
Glenn and his Team are the best in the shedder business. No task is too small or big for them to handle.
Professional yet personable, reliable and efficient. Highly recommend!!
Great experience with Glenn and the Autoshred team! They were friendly, attentive and efficient. Highly recommend their service for any shredding needs.
Glen Edelstein is the best in the business. He is reliable honest, friendly and IDS is also the most reasonable priced shredder I have used. I would give it a higher rating if I could!
Glenn at IDSAuthoshred recently rescued me from a frustrating situation with a vendor who was not meeting my needs. In my experience IDSAutoshred provides levels of service, pricing, communication, and transparency that are unapparelled in the industry. We may be a small account, but we are treated with the utmost respect and care. I wish more of my vendors did business like IDSAutoshred.
I've been working with IDS Autoshred for many years now, Glenn Edelstein as our main point of contact. Couldn't be more happy about the service, as well as the customer care they provide. Highly recommended!
We have a small office, but had a lot of paper accumulated after 10 years as well as a load of old hard drives. IDS cleared everything out with minimum of stress and no surprises. Great experience. Thanks Glenn!
I always have a great experience with this shredding company! They are reliable, punctual, and professional. The team is friendly, making the entire process smooth and stress-free. Highly recommend for anyone needing secure and efficient shredding services!
I do an annual purge of my paper files. Glenn and his staff are great. They meet me at my storage space in Brooklyn and before you know it, a dozen boxes of old files are shredded. And the price is very reasonable. I highly recommend them.
I had excellent service from Glenn and IDSAutoshred with my shredding project. Glenn was very responsive and the actual shredding went very smoothly. I would highly recommend IDSAutoshred. Thank you.
Amazing customer service! After being stood up by another company Glenn and his team saved the day. They worked with me on my VERY last minute scheduling and went above and beyond to get the job done. Will 100% use their services again. HIGHLY recommend
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