This rating is based on customer reviews, inventory size, pricing, and service quality
NYC AUTO RECYCLING INC in New York, NY scores 99/100. Reviews are strongly positive, spotlighting exceptional staff professionalism—especially Mr. D—plus polite communication, quick arrivals, smooth towing, and fair-to-top payouts that match quoted amounts (one user says highest among their quotes). Wait times are short; service is easy and respectful. A lone complaint mentions a dispatcher miscue affecting timing. Little is reported on inventory variety, yard organization, or parts-finding, so those remain unclear. Overall, customer service excels.
Mr Dee was great - a few months later I reached out to him about an issue with DMV (my mistake not his!) that he helped me resolve right away. I greatly appreciated his immediate responsiveness and professionalism.
Super quick service and gave me multiple time options to have the car picked up. Very efficient and fast service. Mr. D was amazing and so nice, he helped make the process easier and as fast as possible.
He did an amazing job very proffessional mr D i know what professionalism is because i work myself & i have dealt with another tow truck company just last week he gets here i tell him the same thing i told yall for the same exact car the man came he was huge & far from a gentle giant he comes all mad and has a full on tantrum because the car had no headlights after me telling him i spoke to gis boss & he said he would take it as is he gets an attitude & drove off really nasty mind you im 5'6 tiny Mr d came greeted me it was cold as hell he still was very paitent & never broke professionalism even made me laugh the only thing he mentioned was my catalytic converter in which he told me he will get it sorted out in a minute & he meant just that he checked my id & title asked for the key & was off to the next thing smoking i cant tell you enough how nice professional & such a gentleman he was
Everything went well the tow truck driver did a great job. Greeted us and spoke with us very polite.
I can see myself doing business with you guys again.
Mr. D did a good job. He was fast and a great communicater. Please give him a raise and a bonus for the holidays. He is very special and even gave me the correct money in dollar bills. Thank you sir for your great service. 5 star worker!
It was painful to see my car go, but Mr D made the process quick and easy. He was very friendly, professional and took care of everything. It was in a difficult spot on a narrow block in the Bronx and barely drivable, but he got it out and away. Thank you!
Mr.D did a wonderful job in picking up my Kia sephia aka Athena aka my baby! I will miss her greatly but I know she’s going to a great cause. Thank you for making this transition as smooth and as comfortable as possible!
Driver was clear, concise and professional. On time as indicated on text, 8;40am call call for pickup within 1hr. Arrived at 0939hrs. The best of the best!!!!!
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