This rating is based on customer reviews, inventory size, pricing, and service quality
Inwood Auto Services Corporation in New York, NY shows a strongly positive trend, averaging 94/100. Reviews praise professional, friendly staff (Roberto/Jerry), clear explanations, fair pricing, and fast inspections/repairs; many are long‑time customers. Shop can be busy but most report quick turnarounds. Complaints are rare yet notable: one long wait with no help and one serious parts-swap allegation. Little to no data on inventory variety, yard organization, or ease of finding parts. Overall: reliable, value-focused service with mostly excellent experiences.
I was in the front lines and caught Covid March 2020 extremely badly. So about 2-3 month later, I finally got better and realized my car wouldn’t start or cutting on and off even it did. To my surprise, I got my silver ford fusion to the only shop opened and available. They fixed the problem (bx rats had eaten my wires completely for an entire month on the street and set up shop) immediately. I will never forget the kindness and compassion I received from the owner and his hard working staff. They never tried to up prices on me or take advantage of me. They gave me tips on how to combat the problem and I will forever be grateful. Thank you! You have my support always!!!!
Roberto did a wonderful job with my repair to my Smart car, from diagnosis to finished repair. The price was reasonable, service was friendly, and he worked with my schedule. Highly recommend.
I have been using their services for 24 years! They treat me like family. Knowledgeable, Friendly and Impeccable Service. Fast repairs at a great price!
I'm incredibly impressed by my experience at Inwood Auto Service. Roberto was so kind, professional, and informative that I knew I had to share a review with the community. The price for service was more than fair, and Roberto took the time to explain precisely what the problem was and how he approached fixing it. It was my first time as a customer but it certainly won't be my last.
I’m so grateful I happened to be back in the neighborhood again today. I had just returned from a long cross country trip and did my post trip inspection. I stopped by and Stephanie was incredibly helpful and Jerry got me in this afternoon for an oil change. The entire staff was very cordial and pleasant. It’s a great atmosphere and even the fuel prices are better than my area. I cannot say enough about the staff, pricing and efficiency of this shop. I highly recommend Jerry and Inwood Auto for your vehicle maintenance and repairs.
Recommended to Roberto! Roberto has great customer service and was quick to diagnose the issue with my car. Prices were on point and service was quick! I will add him to my list of mechanics!
So grateful for this local auto repair shop. Roberto, the lead mechanic, and his staff have always done a great job when I need a car repair - whether it's been a muffler issue or, for today's case, my a/c not working properly. They did the repair quickly, at a good price, and with a smile. Everything's working great now. And, I got my inspection done without any issues.
it's always a good experience from for working with knowledgeable people and Irish is one of the best. Small crowded and yet they manage to ambulate perfectly.
What ever you do don't come to this place they will take parts of your car and sell it to there close friends and replace your new one with an use one. I will take this matter to the federal trade commission so I can get my parts back
I called ahead to bring my car in the next morning at 8am. When I arrived the mechanic I was told to ask for was not there and no one would help me. I left with my car after standing around 45 minutes with everyone ignoring me. Waste of time. I ended up having to taking it to another mechanic
Had a few issues with my car. Went to this place and Jerry the mechanic was amazing. I would recommend this place to anyone. Prices were fair and service was fast. He went through in detail everything he worked on the car and made recommendations going forward.
Great service and these mechanics are so experienced. They can tell you what's wrong with the car just by what you tell them, they always confirm for free and are the most reasonable price around. I recommend them to all of my friends! I have been going there for over 8 years and have never regretted it. I have had everything from oil changes, inspections, changed my brakes, shocks, ignition key replaced and transmission work done here. Never regretted it.
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