This rating is based on customer reviews, inventory size, pricing, and service quality
In New York, NY, Junk Rabbit draws overwhelmingly positive feedback: fast turnarounds, courteous crews, and clear, budget-friendly pricing often beating big-name rivals. Reviewers highlight same-day pickups, smooth online booking, and steady communication; wait times are typically short. One weather/holiday delay was communicated well, and work remained efficient on arrival. No notable complaints about service quality surfaced. Overall: 97/100. Based on recent feedback (fewer than 30), sentiment is strongly favorable, led by reliability and standout customer service.
I needed last minute late night help and this service was so quick, convenient, communicative, and efficient. They really helped me out in a pinch and I would recommend to anyone, both for emergencies and just regular help.
I would give Junk Rabbit 10 stars if i could. I was in a pinch and needed a last minute solution to clear out my storage unit. 1-800 Got Junk charges you $800+, which is CRAZY.
Junk rabbit cost me $380, so much more in my budget, so worth it for clearing out my entire storage unit. The guys who showed up had their own equipment and were really nice. HIGHLY RECOMMEND.
Very smooth booking process, and transparent quotes that didn’t require getting on the phone with anyone. Team was super communicative, and the website is well-built and easy to use.
I booked for same-day pickup, and they ended up not being able to come until the next day, but it was a rainy holiday weekend, I had scheduled last minute, and they were communicative throughout the process, so the delay was understandable. When the haulers did arrive, they were in and out with my old sofa and a couple other items in just a few minutes. And the prices were very fair. I will use them again next time I need junk hauled away.
They moved an entire apartment full of junk same day! For the same job 1-800-GOTJUNK quoted me $850, I ended up paying $380 with Junk Rabbit. Smoothest experience ever. Highly recommend it.
Cheapest and most honest junk removal service I’ve used in NYC. Don't even bother calling 1-800, Junkluggers or LoadUp. They always add stuff to your bill at pickup. Only using Junkrabbit from now on.
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