This rating is based on customer reviews, inventory size, pricing, and service quality
In New York, NY, Hauling Auto shows mixed but leaning‑positive sentiment: 72/100. Many customers cite professional, responsive staff, clear pricing, and fast, damage‑free deliveries, with helpful coordinators and timely updates. Common complaints include long waits/no‑shows, shifting pickup windows, rude phone interactions, payment disputes, and a few serious mishaps (e.g., lost key, hard reimbursement). Pricing is often seen as transparent, though some report last‑minute changes. No reliable info on inventory variety, yard organization, or ease of finding parts—uncertain.
Address:
155 E 44th St 6th Fl #100, New York, NY, United States
What clients say about Hauling Auto in New York (NY)
I do not recommend this company they promised a 48-72 hrs delivery NYC TO MIAMI we didn’t had no blizzard and they keep blaming the weather and traffic my car was picked up from NYC since last Friday 12/12 and was promised to be delivered on 12/16 today is 12/19 and the driver doesn’t pick up the phone and the offices don’t have anyone on call I DO NOT RECCOMEND THIS COMPANY ANOTHER REVIEW IS COMING SOONONCE MY CAR IS DELIVERED BUT DO NOT TAKE THIS COMPANY AND DO NOT ZELLE MONEY TO ANYONE. I will be taking this company to court if anything happens to my car and I will fight to my last.
I wouldn't trust the 5 star reviews here because I had a bad experience myself.
PROS: broker is helpful and is pleasant to talk to
CONS: A LOT
1. The trucking service always move the date of pick up and says that they will "pick up tomorrow"
2. Not on time, they said they'll pick up at 8am-9am, HOWEVER THEY PICKED UP MY VEHICLE AROUND 3:30pm
3. WORST THING IS, THEY LOST MY CAR KEY FOB AND REPROGRAMMED MY CAR WITHOUT MY PERMISSION, NOW I NEED TO PAY FOR THE COSTLY REPAIR
4. IF THEY DAMAGE YOUR CAR, IT IS HARD TO REACH THEM FOR REIMBURSEMENT SO DON'T PAY THRU ZELLE OR CASH
I will not trust transporting car companies anymore.
I recently shipped my Range Rover from Brooklyn to Sunny Isles, Florida. The service was impeccable—professional, timely, and my car arrived in perfect condition. It was a seamless experience from start to finish, and the constant updates gave me peace of mind throughout the move. Highly recommend for anyone needing reliable car transport!
I needed a vehicle transported from SC to Va. These guys were the best hands down. The picked the my vehicle Friday evening and dropped it off Saturday morning. Very professional, great customer service and they made my experience fast and easy. 5stars all day! Thanks Bookez!
I don’t know if I got lucky or watt, but this place is fantastic. My friend actually recommended them. I spoke to the person that he knew named Jeff my car was picked up the same day that I called and delivered three days early from California to New York I can’t thank you enough, I have total confidence in this company and they came from a recommendation from someone else which is always helpful
I worked with BookEZ to ship my Tesla from Seattle to LA. The whole process is easy and transparent - you pay what you are told for, no hidden fee, not a single dime more. I paid $1,000 in total to ship my X - $200 upfront as deposit and $800 after the car was delivered. Then, they told me almost immediately that a truck is en route and that truck is from a “preferred vendor” - “ I5 Transport LLC. The truck driver is very friendly, and my car was here in LA on Wednesday noon. It was shipped on the same Monday! That’s fast! My X arrived safe and sound. Just like the name of the company - Book Easy!
Very professional quick last minute booking Jeff was very helpful and the driver Jerry delivered on time kept as posted. 100% would deal with them again and recommend to friends and family
I had hired other brokers for a full month and had no luck getting my inherited vehicle from my father who passed away recently. Jeffrey was amazing. He booked everything for me in one day, something the other brokers couldn't do in 1 month and he did it at a great price. Im military and move alot of vehicles when I PCS. Definitely using them again.
Super happy with their service. I was not convinced at the beginning but once I shopped around I found Book EZ to be the most trustworthy company around. All the other guys were giving me crazy pricing and super long delivery times. Book EZ not only was able to book me a last minute spot on a truck headed to FL they also accommodated my crazy schedule when the new car has arrived from the factory and needed transport to NY. The original delivery date was October 7th, changed multiple times on us, but car came early and Book EZ found a new carrier and re-booked with him for me, car is in NY already and I cannot be happier. Only company to use! 10/10 for customer service as well, Jeff from Book EZ made this whole process super easy.
Great service Jeff helped me out to ship my Step Van from New Jersey to Austin Tx and I called a lot of companies they can't make it!!!
Higley recommend 10/10
Great company!
Very transparent and responsive.
I appreciated working with Michelle, who had a pleasant and professional demeanor.
I would highly recommend Book EZ for your car transporting needs.
I was very nervous about shipping my car from California to Florida but BookEZ made it so easy. I was so impressed with this company. The price was great and the driver that picked up and dropped off my car was amazing!! BookEZ customer service was also amazing during the whole process. They made everything quick and easy and answered all of my questions. Highly recommend!!
BookEZ really removed all the hassle of shipping the car from NJ to CA during a pandemic. I initially contacted other auto shippers and could see the difference in superior service that BookEZ offered. I was given a very good quote and received the car in about 6 days. The driver called me ahead of pick-up and drop off to give sufficient notice and did a detailed walkthrough. I received emails with the bill of lading with all the photos of the car before and after the shipping. Great service and very professional! I would highly recommend it!
Thanks you so very many BookEZ , was dealing with Shlomo the broker from BookEZ , I have to say it’s was a great experience with good customer service, everything was schedule on time plan like he promised me. Highly recommend.
This company was absolutely amazing to deal with. I had my 2006 GTO with 18,000 miles on it shipped from Arizona to Indiana. I flew down to Arizona to look at my car. My auto transport was there the first day. BookEZ stayed in touch with me and the driver to make sure everyone was on the same page for scheduling. If you think that you're going to have your car picked up on a specific day down to the hour then this is the wrong company for you. You at least have to give a 4 to 5-day window. It's just the way it is. I was in a very isolated location with not much transport but BookEZ and the driver still took care of me. My car arrived on time with no problems whatsoever. This is by far the best enclosed transport company you can go with when it come to price or budget. Try beating $1,200 for 1,700 miles. Most if not all want $1,500 and up. BookEZ will find you a good deal even with their cut of money. I highly recommend.
If you need a car transport I highly recommend using Book EZ! I recently had my vehicle transported from TX to FL. Jeffrey made the process very easy with an unbeatable rate. He was very detailed in explaining the process and highly professional. My vehicle was well taken care of during shipping and delivered on time. Thank you!
I used Book EZ to ship my classic 69 Camaro from Indiana to Boston and i cant say how happy i was!! the pricing was upfront and honest no bait and switch tactics like i've dealt with in the past. Jeff was the consumate professional i highly recommend this company for any transport needs
We hired Book EZ to transport our motorcycle from NYC to Florida and they were fantastic. They picked up and delivered in Florida on time and sooner than we expected.
Very professional and courteous and they quoted us the best price of all competitors.
Highly recommended.
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