Out to lunch at 3PM!!! So much to say about how this is unacceptable. Why is there only 1 staff member? Lunch is also not at 3pm… people have been waiting since before 3 and there is now a pile of clothes in front of the door.
DO NOT DONATE HERE! This location is a scam, I’m pretty sure they are stealing donations. They do not sell any good items. I myself have donated some mid-tier brands in great condition and they do not appear in the shop despite this being the “high end” boutique. This is the only Goodwill location that I’ve been to that is like this. When I donate elsewhere, I see my items on the racks. Never at this location.
I was wondering if this store had athletic wear and tried calling but it says their mailbox is full I tried again later same problem. Didn’t visit the store because it’s a far commute.
Not a sole answers phone and mailbox is full. I wanted information on if there are full length fur coats before I come there. If you need better help I am available for part time work. Seeing the prices in this mini store customer service should be professional
I was in the wrong for coming somewhere that considers itself a “goodwill boutique” but I stopped by out of curiosity… they have nothing in here but some $25 snow goggles. Honestly this place seems very sketch. This is indeed a goodwill that doesn’t seem up to any good.
I like how most of the reviews are “I showed up at 5:58 and they close at six but the doors were closed!” This was once an outstanding place, but drastically limited selection nowadays.
The staff are very mean and unwelcoming.
They also pricy for used cloths.
But the staff are super mean. A lady came to drop of topper where and the lady ask the staff if she can grab it and the staff told her to just put it down.
And didn’t even look at her in the face.
This Goodwill closes when the workers choose to stop working, not when the hours posted call for them to work until. I just left linens, clothes and shoes next to a garbage outside instead - can’t lug it back home just to bring it back and be met by this less than ideal staff! Hopefully someone who needs these items locates them for free.
Funny, the last review says they stop taking donations at 5:30, I lugged a big bag 15 blocks and was told by rude worker they stop taking donations at 545. Arrived at 5:43, door already locked. What are the actual hours and couldn't they get someone from the 3rd ave 88th st that closed to manage? They were more pleasant and professional.
Arrive at 5:48pm on Sunday. Me and 4 others were waiting to enter when the signaled to us no were closed. Yet the sign says open till 6pm. And they call this place Goodwill??
Horrible experience. I donated decor items 2 weeks ago. Returned this week to donate more and told by a very rude and dismissive woman that they no longer accept art.
Staff is horrific. I lugged 30 pounds of high end (free people, Nordstrom etc.) clothing on the subway to make it here. Arrived at 550 to the store shuttered despite a 6 pm close time. I knocked on the window to drop off my clothes as I assumed they were perhaps closed for shoppers but I could still drop my bags of clothing off. A woman screamed through the door- CLOSED! And mockingly waved goodbye. I told her the website says they are open until 6. She said they stop taking donations at 530- if that's true, I don't know why the entire store was shut with the lights off at 5:50- but either way, I said they website doesn't say that, but I'll keep that in mind for my next trip but the website says 6 and I'd love to drop off all of the bags. She waved and yelled through the window "you're not special!" I told her I'd leave the clothes at the door and she can take them inside then as the website says they close at 6, she opened the locked door and started yelling. I sadly threw the clothes in the trash, as I couldnt carry them another 30 blocks. I will never return and will never donate to goodwill again. A true shame.
Please.Put.Donation.Time.Updates.On.The.Front.Door.
They change literally every time I go there to drop things off. A month ago, the associate in the front told me 6:00 PM was the cut off time but just last week someone els told me it was 5:45 PM.
They also will occasionally throw in the "we aren't taking any more donations today" card which I TOTALLY understand, but again, COMMUNICATE THIS ON THE FRONT DOOR.
It's not that hard folks. Provide daily updates so there aren't any more lapses in communication..
Note that this is a TINY boutique shop of the Goodwill chain, with no fitting room and a very limited selection of some clearly curated and somewhat higher priced items. It’s not your typical Goodwill store, so take note if that’s what you’re looking for. They DO take donations, though.
Just went and donated! Small shop but they make donating super easy. I literally walked in and dropped my 3 massive bag of clothes where they asked me to near the bins. The staff is very friendly! It’s nice to have a Good Will close to my apartment that I can take all my donations to :)
FYI - the associate at this location claims they do not accept drop offs for donations after 5:30pm. I was told this information was clearly communicated to “us” and the website for NY-NJ Goodwill is not the same as this spot. It was 5:38 and I didn’t need a donation receipt, but I guess I was too late! 🤷🏻♀️
299 Park Ave 6th floor, New York, NYRecycling center
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