Kotn Lower East Side in
New York (NY)

Not one of the staff members greeted me or tried to help. They did for others. As a 66 year old, I know ageism when I experience it. Hire and train better please.

What a nice and beautiful shop!

Went in for their archive sale which was advertised as 30% off the marked price. Bought a shirt priced at 42$ and was charged 36$ for it which is only a 10% discount. Would have been fine if they had just not advertised an additional 30% off.

i love kotn and this is my first time at the nyc location and the staff, Freddy, was so helpful. i was specifically looking for a jacket back in toronto that sold out and he checked that the inventory had one left and quickly got it for me to try. Great vibes and will be coming back on my next trip :)

Kotn is a new clothing store specializing in Egyptian cotton and modern styles. The clothes itself are good, and the staff were friendly and helpful with helping us find clothes. The prices can be on the higher side, and some of the pieces may be on the slimmer side.

Dumbest return policy ever. Customer service is bad

Beautiful store lovely staff would recommend if you wear clothes

I really like the clothes and company, but was turned off from actually purchasing anything because the people working there were unfriendly and unhelpful. In a storefront as highly curated and designed as this one, I would expect to at least be offered a “hello” or acknowledgement of my existence when I walked in… instead, the employees were crowded around the desk talking amongst themselves the entire time.

Love the style and mission of this brand. The customer service is also amazing!

Love kotn’s stuff but the people are so special here and make shopping here an experience!

Premium Egyptian cotton sourced directly from Egypt. Nothing else like it.

The sweetest, most helpful staff!

Lovely products, impressive service! One of the best shopping experiences in the city