Center of Floral Design in
New York (NY)

Couldn't be bothered to acknowledge me. Went in 2x within half hour. No interest in sale.

Great selection of realistic looking silk flowers. The staff is also great, very helpful and nice.

Great selection of fake florals! Best selection on the block!

I hate to do this since the products are good but the customer care was a disaster. In short, my daughter purchased the flowers for two pots and the staff packed them up in a bag after which she paid for the goods. When she got home all the flowers for one pot were in the bag but all the flowers for the other bag were not. When she called right away they said they were 100% sure they packed all the flowers and they wouldn't do anything to help. When I followed up the next day with a call and pointed out that it would be impossible for someone to selectively steal exactly those flowers out of the bag that were meant for one planter while leaving all the flowers for the other planter in the bag, I was told again that they were positive "they packed everything" and that we were not going to get "free flowers". In the end, this store clearly made a mistake (which I assume was innocent) but were then adamant that it was somehow our fault and that we got what we paid for. We didn't. With just a little customer care this could have been worked out. Unfortunately this store had no interest in helping in any way - they insisted "they were right" and that they should not do anything for us despite the fact that we truly got half of what we paid for. Who knows - perhaps they will find the flowers they forgot to pack somewhere where they actually put them one day in the future. In short, buyer beware if you shop at this place. They have good products but, as some of the other reviews indicate, they have TERRIBLE customer care and cannot be counted on to do the right thing. I would highly recommend that you find someone else on this block of flower merchants who care more about treating their customers right and less about "being right". If you use them at least you have been warned!

This place is great, but crazy $$$ compared to others on 28th. They have amazing selection, great presentation and you can really see everything. But the only give 10% discounts on bulk... others do 20%+

I called and spoke to person who picked up the phone Vanessa. She was very rude and unprofessional. It's a shame because I was actually interested in their services for my wedding. I was hoping to have a more pleasant experience.

I purchased artificial flowers yesterday and returned today with the hopes of exchanging for the perfect match. The manager was rude and would not let me exchange a purchase made within the past 24 hours. She did not even explain why all purchases are final sale. The staff did not inform me that all sales are final. DO NOT GO HERE! Very unsatisfied. There are other artificial plant stores on the block. Check them out first.

Am surprised this place has just 1 review. If you're into silk/fake flowers for home decor, you must be familiar with the 28th street area between 6th and 7th and how it has many shops that sell silk/real flowers. Having been to all of them I consider this one the best, simply because of the number of options they have. It's a huge shop with a plethora of options from roses to anthoriums to cherry blossoms, they have it all. They look very realistic and are priced slightly more than other shops, but you pay for better quality. The owner is helpful and can help you pick flowers and form a bouquet as per your specifications. It's a small faux flower paradise!