Olivia was super helpful with helping my wife and I finding exactly what we described that we needed. She was so personable and had the most juiciest conversation while we shopped!
The service here was phenomenal. Arondae went above and beyond to make my experience so amazing and helped me get everything i needed plus more. Carlos was also great with his services as well. Can’t wait to come back!
Dianaa is amazing !! I felt so comfortable with her and she dances amazing. Thank you for your help girl, I was nervous coming to the store but left pretty happy :)))))
When we walked in we were immediately greeted by Carlos who was immediately helpful with giving us a bag for discretion, asking us any questions about if it was our first time. once we got settled in what we were going to get Olivia came and helped us out answering questions and showed us different products. As we were at the register and a great amount of deals were applied. A mom tried to come in with her stroller and her looking like 9 year old daughter she was told by Carlos and Olivia that the children couldn't come in she said she act like she didn't understand so Carlos said it again in Spanish she came in and got an immediate attitude with them because her kids couldn't come in I think that the way Carlos and Olivia handled the situation with very very effective and professional would definitely come back and recommend 10 out of 10
This place is pretty cool and has a great variety of items. I visited at night and there were three employees working — a full-figured, chocolate-toned woman, another brown-skinned woman, and a staff member whose gender expression I wasn’t sure about. When I went to the register to purchase libido supplements, one employee assisting me kindly gave me the option of choosing between the male or female version, which I appreciated as a transgender customer. However, the full-figured, chocolate-toned woman suddenly jumped in and said, “Oh, I think you should take the male,” which caught me off guard. While it may not have been her intention, the comment felt intrusive and could easily come across as dismissive of someone’s gender identity. Employees should allow customers to make their own choices, especially when it involves personal or sensitive products. I hope the store reinforces respectful and inclusive customer service moving forward.
Junior was the sweetest! It was my first time and he helped guide me through everything and even give me his advice to help make a decision! Definitely will be back!
had a wonderful experience thanks to ARONDAE. He was incredibly knowledgeable about the different materials and features of the products. They took the time to explain everything in detail, which helped me make the perfect choice. Highly recommend asking for him ❤️
Just came to the spot for the first time, I was greeted with a smile it smelled sexy on the walk in too. I was helped by all of the workers in the store showing me different things a may want and helped me save money. The workers names who helped me were India Yaya Junior and Arondae they were all great so ya show up and show love‼️💪🏽✊🏽👌🏽
i’ve felt sooo well taken care of at Romantic Depot. the employees are knowledgeable of the products and Olivia was the best!!! fav place to shop, i can’t recommend it enough.
This is must place to go for adult life on some real shit... always go and are welcome with the most support from Charisse and Aroondae also YaYa... they make you feel comfortable to talk and give the best directions with lots of fun!! Got to go there yall see
I had an amazing experience here. Junior was the best and helped out with my every need. They Had great recommendations and even showed me some toys with different settings and what was a better deal to get. They also helped me get the safest lube options. They were very knowledgeable in every department. Strongly recommend asking for them on your visit here.
Arondae is the best. He met and exceeded my expectations! Great knowledge of products and recommendations. He made my partner and I very comfortable and helped us from when we stepped into the depot till we stepped out. Thank you Arondae!
Had a great time at the depot, Arondae, showed me around and made my experience, worth while!! He kept me interested and made me laugh!! Go check them out they definitely have something you need !!
I had a sales representative named Olivia and when I say she helped me from the moment I walked in and made sure I tested the toys out to make sure I liked it, she was amazing. Can’t wait to go home!
If you want to have a fun shopping experience while shopping to have a personal fun experience.Ask for Diana, one of the staff members.She's awesome hilarious and she has great recommendations for whatever fun time you're looking for. She has a great sense of humor.
This was my first time really exploring the store and I had a great time with the help of Arondae!!!! He was very helpful and informative and because of him he got me to buy some items!!! Thanx!!!
I love how Olivia treat me, best custumer service
I really liked this store! Everything was clean and easy to find, and the staff was super friendly and helpful. They answered my questions without making it awkward at all.
Olivia is 1000% the energy you need, took care of every question and makes you feel at home, she seems like she’s not even working just doing what she loves 11/10 experience
This is my new favorite store to shop! Raymond was so helpful & patient when it came to looking for the best stroker. There were so many options but I LOVE the one I ended up buying along with the lube that Ray had also suggested I get. 10/10 shopping experience!
I must say this was my first time coming to this store and Raymond made me feel absolutely comfortable from the beginning to the ending of my time shopping and looking around. My experience was amazing, thank you Raymond for helping me find everything I needed!! When I come back make sure you’re waiting for me at the DOOR! 🫶🏽
When I walked in, I was immediately greeted with a warm welcome, a bag and a discount card since it was my first time there, all of the people working there are great, knowledgeable and kindhearted. Especially Jamie, she’s amazing. My gf loved what I got her. 10/10 will definitely be coming here again.
For my first experience .. i couldn’t be more satisfied! 10/10! I came in knowing what I wanted already and Junior was ready to help! Pointed me in the right direction and even gave me suggestions for other items i didn’t even realize i needed! India was also very kind and was able to help as well! Will be back ;)
Gabrielle and Jr was a great help today! Gabrielle was friendy, informative and discreet. she helped me find something special for a partner, who actually might have a lil crush on her aswell lol. Overall excellent customer service!!
299 Park Ave 6th floor, New York, NYRecycling center
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