This rating is based on customer reviews, inventory size, pricing, and service quality
Chestnut Supermarket in Brooklyn, NY lands at 83/100: shoppers like the clean, spacious aisles, fresh selection, and helpful, professional staff (even near closing). Pricing is mixed—some find good value, others call it pricey. Customer service is often praised, yet reports of sour prepared soup and unanswered calls flag reliability gaps. Inventory variety is strong; store organization and finding items seem fine when staff assist; wait-time info is limited. Note: several supplied reviews appear to reference a salvage yard, so yard organization/ease of finding parts insights are unclear.
Bought chicken soup for the second time and it’s sour. I’m trying to reach customer service. No one answers over the phone not sure what’s wrong with this place.
Why do they need to restock the Shelf the busiest time of the week , erev shabos, and cause more traffic between the aisles. This should be done early morning.
The products and customer service of this supermarket itself is of the highest quality, exceeding all my requirements, they offer delivery on their website. They were very attentive, responsive, and will go above and beyond to ensure your satisfaction.
“I had a terrible experience at Chestnut Supermarket, largely due to the unacceptable behavior of the manager, Mr. Yoel Epstein. Not only was the customer service extremely poor, but Mr. Epstein treated me and others disrespectfully. I do not recommend shopping here until management improves their attitude towards customers.”
This is a very nice and organized shopping experience. They have all kinds of fruits and vegetables, canned food and fresh cooked food as well, all kinds of house needs and necessaries. It has wide open space to walk around with your cart and even have your kids experience the shopping spree. It is a little pricey but still worth taking the time to shop. An amazing friendly service and even offer to deliver your order to the door step of your home. I recommend this store for all your shopping needs!!!!
Good food, literally the nicest most cordial workers,they really care about their products and the customers, wide selection, good people, good ambiance
BAD COSTUMER SERVICE!! Just noticed lately they charged for years my card with out my permission for eiser lamuzen עזר למזון and when we asked to stop (this weekly) charge with out my permission they told me I need to call the charity org. UNBELIEVABLE they “”charge my card without asking me””and refused to stop Horrible customer service
really solid selection here with a great produce aisle. sushi was really good and the baked section always has something i enjoy. sometimes the kosher brands aren't a flavor profile i am used to so it's nice to have a grocery store that's close to me and still has options i can trust
They have a deli, a sushi station and a ice cream booth . Grocery items are cheap and reasonable. The food is tasty and they got great customer service. I recommend it .
My go-to Kosher supermarket. Amazing chicken strips at the Deli!! My kids love those. Good meat section albeit a bit pricy but Kosher lemehadrin. If it was closer to my place I’d be there every day.
Sooo clean, smells like delicious food when you walk in. I purchased Fresh on site made sushi was delicious. Pastries looked amazing. Will return to buy more food. Plus they are Kosher Supermarket.
Just wanted to warn shoppers that no one wears a mask at this store including the employees. My friend and I felt extremely unsafe and I wouldn’t be surprised if many COVID cases come from this location, because they don’t enforce mask wearing whatsoever. Especially disgusting in an establishment that serves fresh/unpackaged/uncovered food. Cases are rising and this business is disrespecting the community.
Chestnut Supermarket is a very fine Hasidic food market, the food and meats are very fresh, the fruits of all kind, mostly is grown in their upstate new York farms, they also have a table where you could seat and enjoy Jewish tasty dishes, the staff are very helpful, the prices are reasonable. my family shops there, the market is on Myrtle Ave Brooklyn, and you don't have to be Jewish to shop their, I pick out my groceries and they send the groceries to my house, probably one of the best food market in Brooklyn NY
Nice place for me. For Jewishes, its probably the best supermarket. There are a lot of products but meat is extremely expensive. Cheese is not cheap as well. The fruits and vegetables are really cheap tho. There are a lot of Jewish foods! The house-made brownie is just HEAVEN. Delicious.
The customers at this store are so rude and pushy. The place was not that crowded and the cashiers were nice, but the shoppers acted in such a rude manner. I will never have the displeasure of deigning this establishment ever again.
You made new registers it’s very nice but does not have space for a stroller to go between the registers, who cares which color T-shirt the employees having or which sign is outside of the store, customers care for their convenience and you took it away by putting more registers but with no space
Nice clean store however only caters to Jewish folks so I'm not familiar with the brands. Clean and comvenient friendly and helpful staff. Prices are average if not higher. No real sales or discounts.
Very big selection very calm shopping, they got everything you need. The whole store is kosher. And they got all Kosher foods from All Brands. Prices are fair. Customer service are great. They deliver but there is a $5 charge for delivery under $50 and a $3 charge for orders over $50
Love this place for its healthy selection of products and decently fresh produce, often at a reasonable price too. Bread is a bit on the more expensive side. You have to scan almost every product for the price though.
An extremely unique collection of the most fascinating ethic products. Unfortunately the isles are very narrow and if you're not their target demographic you will feel a bit out of place but the owner is very welcoming.
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