Brooklyn Chrysler Dodge Jeep RAM in
Brooklyn (NY)

Car came In for a failed catalytic converter, the service was very quick. I received my car back In Less than two days with no new damages on it and also Patrick was great with the Communication, keeping me informed with what’s going on. This is a big upgrade from the old Brooklyn dodge, Hope it stays that way‼️

Friendly staff from front desk, sales, to management. Great inventory of new and cert pre-owned vehicles all in an easily accessible location. Michael and Mo' were always great to work with, as was finance and the team around the showroom floor! Michael as my sales point of contact really worked hard on my behalf to get me the car worth waiting for! My wife still wants her Amazon gift card for the test drive!!?

I had the pleasure of meeting Rafael and he was very helpful in choosing the suv that’s right for me along with the financing. Rafael took the time to take care of every minute detail to ensure that the registration was done quickly, he also negotiated an awesome rate with the auto insurance company. He responded promptly to my queries in a timely manner and ensured delivery of my vehicle promptly. The staff in the auto shop were knowledgeable and attentive to the issues I encountered. Overall, a very professional, responsive, and knowledgeable staff at Brooklyn, Chrysler dealership.

I had an amazing experience at the Jeep dealership thanks to Ralph! From start to finish, he made everything incredibly easy and stress-free. The whole process was smooth, quick, and honestly much more enjoyable than I expected.

Ralph was extremely knowledgeable about the vehicle and took the time to explain every detail clearly. He answered all my questions with patience and made me feel completely comfortable and confident in choosing the car of my dreams. I never felt pressured — just supported.

I left the dealership so happy with the Jeep I wanted, and I’m truly thankful I had Ralph guiding me through the process. He is the best! If you’re looking for someone who genuinely cares and makes the experience seamless, ask for Ralph.

I leased two Jeep Cherokee hybrids. I had horrible experience. I sent the cars two of them to service. They kept the two cars for one month each as I picked it up. I drove it. They fixed nothing the same thing. The car doesn’t work. They give me a lot of problems I constantly taking the cars to service.
Very unhappy customer

Patrick was beyond amazing. I called everyday multiple times a day (I know annoying but I was panicking about the state of my fairly new jeep) and not once did he seem annoyed or frustrated with my calls and questions. He maintained calm and reassuring tone and went above and beyond to help me. He presented all possible options for me and guided me through the process. If you ever find yourself going to this location, please, please, please request to work with Patrick.

Rafi was extremely attentive and kind throughout the entire process. He truly listened to my concerns and never once felt pushy. In the past, I’ve dealt with very aggressive car salesmen who don’t listen and try to pressure you into something that makes you live above your means — this was the complete opposite experience.

Rafi made everything feel comfortable, transparent, and stress-free. The entire process was seamless, and I’m beyond happy and grateful for my new Jeep! I would absolutely recommend friends and family to come here and see Rafi.

Jalonie Taylor, our representative, was pleasant, knowledgeable and courteous as we negotiated for a new car.
She maintained a professional manner as the conversation progressed and her demeanor remained friendly until the end.
Manny, who is the supervisor, joined the conversation and was equally accommodating.
It was overall a positive experience.

Awesome experience indeed! Jalonie, my salesperson was absolutely a pleasure to work with. I’m demanding but fair and she was with me every step of the way throughout the process. The team is First Class but Jalonie shines brightly with her knowledge of the vehicles, warm smile and energy, and just overall great energy and personality. I recommend Brooklyn Jeep and if you want Top Notch service throughout the buying process, ask for Jalonie!!!! Thank you Brooklyn Jeep! And Thank You Jalonie! Simply the Best!!!!

This was absolutely one of the worst experiences I have had at a car dealership. While to sales person was nice and polite, the way in which this establishment and its management handled themselves was unprofessional, and frankly, insulting to me as a potential customer. After a lot of back-and-forth regarding several vehicles, we finally settled on one (note - the other two were shaky when driving and I am not certain how they could have passed a 125 point inspection - these cars were only 2 or 3 years old with less than 15k miles on them), and they suddenly decided to slap a $4000 "CPO" charge, plus all these additional fees. Now, I am well aware that there are fees, but what they did to the "out the door" price to inflate the numbers was unconscionable. Then, they tried to say they would remove the CPO fee (like they were doing us a big favor) so that we would turn a blind eye to the other fees - which, fine, i would accept other fees within reason but these were extremely inflated as well. At that point, the damage was done and I had no interest in doing business with them. There are honest dealerships out there, this is NOT one of them.

Another great purchase from Ralph and jeep . Called early morning and picked up same day . Great deals every time . Entire family purchasing from ralph

Love the service staff at this dealership! Joshua Mitchell usually takes care of me and is wonderfully attentive, responsive, and thorough. Mike Scott is also an incredibly knowledgeable and thorough individual who has always been part of my elevated experience at Jeep. This time, Brandon Nandalall was my service agent...He was phenomenal, did a great job making sure I knew what was happening with my vehicle, had great advice, and went above and beyond with recommendations on how to manage with my insurance company. Very knowledgeable and impressive!

Alex and Moe were extremely helpful. Alex called multiple insurance companies to help me get the best price for my insurance in order to close the deal. It was an all day thing to reach a mutual agreement, but I think everyone ended the 7 hour day satisfied. They were polite, gracious, and respectful. The greeter at the door sat with my daughter for a long time, gave her snacks, water, drew pictures with her. The man sitting in the captain’s chair on the platform in the back also went out of his way to make the sale. I went there to finance a used rubicon and ended up leasing a ‘26 Willy’s lmao. If you guys are reading this, I still want the Amazon gift card for the test drive, I won’t forget! ?

I had the honor of doing business with Ben the salesman. Truly a gentlemen and professional beyond your expectations. I got a great opportunity on a brand dodge Durango GT. Moe the GSM was also nothing short of a professional and pleasure to work with. I highly recommended this dealership and working with these two gentlemen! Thank you so much for a great deal. ?

Couldn’t ask for a better salesman than Ben, He walked me through the whole process step by step and made sure I was comfortable and happy with the decision I made. Got exactly what I want with no hassle, if I could give him 10 stars I would

David did a great job supporting us on buying our dream car brand new 2026 dodge. Had great deals had us in an out of the dealership in less than 2 hours and got the car delivered to us directly to our front door. couldn’t be more grateful for his work and support here. make sure if you looking to make good deals go look for him.

Have a lot of nice vehicles but terrible place to Buy from. I let this place run my credit. After seeing my credit score (Which is very good) offered me a V6 2022 Durango for $650 a month with my 2015 eco boost mustang as a trade in. Which they didn’t tell me the trade in value or the original price of the Durango. I continued to negotiate and they went down $550 a month only with a $3,500 deposit on top of my mustang that was supposedly $7,000 after asking them how much was offered. So I’m looking at $10,500 down payment for a used 2022 V6 Durango and $550 month payment. I continued to negotiate and they went down to 500. I attempted to negotiate again for my desired price which was 400-450 a month. Another salesmen walked in as we were discussing the deal and began to rush the process as well as take the keys to “show someone else who was interested”. I then decided I was going to leave and I was told I’m “Bugging” for not taking the offered. Do not buy a vehicle from this place. They will try to rob you and make you feel crazy for not letting them. My salesmen name was Ben who also offered me a job at this crooked place to help pay off my vehicle ?.

Great experience! Initially went in to get info on returning my lease. Jalonie was immediately helpful and got me an amazing deal on a new Willy. Awesome job, Jalonie!

What can I say about the sales team at Broolkyn Jeep Jalonie Taylor aka J T the Queen so helpful honest made sure everything was clear . Also very knowledgeable always around if I need her . Mo and Bryant also got me into my compass and out of my headache. They get 10 stars I love this team. Thanks guys you fixed my feelings on brooklyn Jeep and made a forever customer.

The service at this dealership was amazing. They worked diligently to make sure I got the vehicle I wanted. Jalanie and Brain you two were great help , blessed me with this great Christmas gift lol.

Nicholas Watt made my car-buying experience genuinely enjoyable from start to finish. He was knowledgeable, patient, and took the time to understand exactly what I was looking for. There was no pressure at any point—just honest advice and great communication. Nicholas went above and beyond to make sure everything went smoothly, and I drove away feeling confident and happy with my purchase. If you’re looking for someone who truly cares about customer satisfaction, I highly recommend working with Nicholas. I also can’t forget to mention the manager, Moe—hands down, two amazing humans. Thank you both so much!

I worked with Dave and Adam and they were the absolute best and easiest to deal with. No tricks or surprises. I literally took this car within an hour. Can’t say enough nice things about these guys. Ask for Adam/Dave - they work together. Great experience 10/10!

Walking into this dealership was truly a life-changing experience. Everyone was so welcoming, and I had the pleasure of working with Raphael (Ralfi). It was the most seamless transaction I’ve ever had—he got me into a 2026 Dodge Durango with ease. I also had the chance to meet Mo, one of the managers, and we ended up having great conversations beyond just buying a car. It didn’t even feel like a business transaction.

They even arranged an Uber to bring me back to the dealership after I parked my primary car at home. If you’re in the market for a car, this is a must-visit dealership.

One very satisfied customer here! Thank you again, Brooklyn Chrysler Dodge Jeep!

Walked into a busy dealership on black friday and before I could even blink Gio asked me if he could help me. From the beginning to the end the entire process was painless. And just when I was about to walk out because I felt I wasn't getting enough for my trade in here comes Mahmoud the Manager to the rescue. Mahmoud made me feel better by giving me more for my car and even adjusted his price accordingly. Left with a smile on my face. Will definitely be a memorable black friday for me!

Thanks to Michael Lucas and the Brooklyn Jeep team I was able to drive out the dealership within a few hours with my new 2025 Jeep Grand Cherokee. No pressure sale very knowledgeable and super friendly highly recommend Mike and Brooklyn Jeep for anyone who needs to know.

This is not my first time buying/leasing from Brooklyn Chrysler Dodge Jeep RAM. It's my 4th or 5th time. Their sales team (with no pressure) is second to none. I highly recommend them!

Jay and Ralph at Brooklyn Jeep are awesome! They know what they’re doing and made this process effortless for me…and my husband, who also ended up purchasing with them a few months after ;) They worked with my budget, made the process super easy, and their customer service was top tier.They went out of their way to make the process smooth and stress-free. Everything was explained clearly, the whole experience was easy, and I honestly don’t have a single complaint. I highly recommend asking for Jay and Ralph if you’re looking for a team that truly cares about their customers! Literally, no complaints at all — highly recommend!