This rating is based on customer reviews, inventory size, pricing, and service quality
Reviewers say Meineke Car Care Center in Brooklyn, NY delivers a largely positive experience: courteous, knowledgeable staff, clear explanations, and fast service on inspections, brakes, exhaust, tires, and diagnostics. Pricing is viewed as fair by many, but complaints include pricing transparency (no upfront oil-change quote, coupon not honored, high battery cost), a few misdiagnoses, occasional curt counter service, and hours confusion. Overall score: 86/100. Little info on inventory variety, yard organization, or ease of finding parts; feedback focuses on repair quality and wait times.
I just called to make an appointment for a standard - full synthetic oil change, when I asked how much it would cost, they said that "they cannot give me pricing up front, they need to see the car first".
Awesome experience at the Atlantic Avenue Meineke. The lady who checked me in was awesome. Super friendly and helpful and a pleasure to deal with. Service was thorough and quick with minimal wait time. I would highly recommend this location and will definitely be back. Thanks for a great experience!
Great fast service. I was even given a tour of my car's "underbelly" to see for myself, with clear jargon-free explanations, what was up. I had a loose exhaust hanger. They were able to weld a new replacement while I waited. The advice seemed sound and mindful of my budget. Would definitely visit again!
Kamal is the absolute best! I've used him twice so far. Once in a pinch when my radiator blew IN THE TUNNEL, and again for routine oil and brake change. Honest, fast, and quality work without feeling duped, robbed, or like I didn't know what was going on. Kamal breaks it down in clear language and doesn't do unnecessary work. He knows what needs taking care of NOW versus what can wait. Angelina in the office is also just so lovely. I never call and worry that I won't be well received and taken care of! They are my go to specialists from here on out!
Came in because lights were on in my car, were quick to diagnose and fix the issues. Honest and fast with their service. Will definitely be coming back here if I have car issues.
Meineke corporate will advertise a “location specific” coupon and the location will not honor it.
Even worse, an oil change is 2.5x the advertised coupon price.
When I filed a complaint asking Meineke refund me the difference, Meineke called me back and offered no resolution: “as a corporate policy, we don’t provide refunds, only the location can.”
Dishonest advertising to get you in the door, then the local owner ripping you off.
Kamal and his crew are the best! They do the deep dive needed to find the problems that need fixing and take care of them efficiently. I always feel like I can trust his judgment and workmanship.
This is where I bring my car for a regular mechanic and inspection. They are always efficient and transparent and do excellent work. Their hourly labor rate is fairly high ($75) compared to other mechanics, but I can appreciate paying their professionals living wages. I found them to be very trustworthy.
Thorough in the diagnostics, reasonable in pricing and quick to repair. Took the car in with a high pitch squeaking while driving. Correctly found something caught in the pad and rotor. Had the car back in 4 hours.
? Meineke Car Care Center is a leading international automotive repair franchise that offers a full spectrum of car maintenance and repair services. Originally founded in 1972 as a muffler specialist, the company expanded its scope to become a comprehensive "Car Care Center." With hundreds of locations, Meineke is a convenient, one-stop shop for vehicle owners seeking professional, comprehensive auto care. ★★★★★
I took my car to this location in Brooklyn because I had been there before for service and thought that I had received good service. However, not yesterday. Both people behind the counter seemed to be angry and annoyed when I questioned the $317.00 charge for the battery. I have never paid such an amount for a battery before. So, I guess the joke is on me. This is the last time I will visit this shop for anything.
OMG, this place was a lifesaver! The lovely woman working at the front desk is the most amazing human on the planet! TRULEY! Not to mention extremely knowledgeable. The location is very unassuming, but the service is impeccable.
Once again, this was an amazing experience I had with my Meineke. The mechanic was excellent! He knew exactly what was wrong with the car just by hearing a couple of sounds after driving the car for only two minutes. He was able to diagnose, articulate and solve the problem right away. He only did what he was told to do and did not go into finding other problems with the car. The car was ready within 24 hours of dropping it off The payment experience was seamless. I definitely highly recommend going to this particular Meineke mechanic located on Atlantic Avenue.
I always get amazing service when I come to this location. It feels like family. They take great care of my car and I never have to worry about a million up charges.
Everything was great!
The reservation process, the staff, the owner, and the timeliness of service were all optimal. The service work was done well and at a reasonable price. I felt like I was being taken care of by my family. ?
Work was quick and efficient!! I had my car serviced there; the price was reasonable, the staff was professional and knowledgeable; they said my card would be ready in two hours and it was.. this will definitely be my go to for any issues or concerns I have with my car.
Brakes went on my 2021 Sprinter Van on a Sat night in Brooklyn. Had the van towed to their shop and they took great care of me. On my request, they also changed the oil (diesel engine), ordered and changed 2 tires and performed an inspection while the van was there. They were super informative through the whole process and had the work done within 48 hours. Very friendly and knowledgeable.
I had an extremely disappointing experience at Meineke. I brought my car in after it had been sitting for a few months, hoping to get a professional assessment. I paid cash—because that’s what the owner preferred—and was told that my car needed a complete replacement of the intelligence module, with an estimated cost of several thousand dollars.
As a student, I couldn’t afford that kind of repair, so my car continued to sit. Eventually, I decided to take a look myself. To my complete shock, all it took was replacing one single spark plug—a $6 part—for the entire vehicle to start running perfectly again. Not only did the engine turn over, but my AC and electronics also came back to life.
This wasn’t just a mistake—it was a complete failure of basic diagnostic work. For a company that claims decades of experience, overlooking a basic spark plug and jumping straight to a multi-thousand dollar module replacement is unacceptable. It wasted my time, money, and peace of mind.
I strongly urge others not to trust this shop—or Meineke as a company—with your vehicle. If this is the level of service they consider professional, I’d hate to see what they call a bad day. Now, if the AI goes and makes a comment underneath this comment apologizing well, that’s not enough. You guys cost me so much time on top of that the owner wanted cash.
Best service I ever got, They repaired the brakes on all four of my tires, replaced the discs and the Pats and they did it in less than two hours. They also gave me a discount. They are very professional and respectful. I definitely recommend them.
Love this place! A couple months ago I knew I was due for a brake pad replacement soon. They were honest with me and told me I still had a little life in them if I didn’t want to replace them yet. I came back a couple weeks later to finally get them replaced and they were kind and fast. Couldn’t recommend them more
Amending my review:
The staff are really knowledgable and friendly. I always felt taken care of when I bring my car here.
The below was just a one off:
Normally have a decent experience at this location but tried to make an emergency appointment today (4pm on a Saturday) and was told they close at 1pm, despite their hours saying “open until 5pm”. Now I have to wait until Monday.
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