This rating is based on customer reviews, inventory size, pricing, and service quality
G & E Auto Repair in Brooklyn, NY draws sharply mixed feedback. Many praise professional staff, fair estimates, swift state inspections, same-day fixes (alignment, ABS, tires) and friendly front desk; wait times are often short. But recurring complaints cite pricing disputes/upselling, failed inspections and brake quotes later disproved, poor communication, and a few severe claims of engine damage or missing parts; car-wash service also criticized. Inventory variety, yard organization, and part-finding aren't addressed. Overall: 71/100 with a polarized trend.
I come here every so often to get my car washed. After the storm was the first time I got the inside washed and they did a fantastic job. My car mats were spotless. I then noticed they do inspections as I was paying. I came back today and they took me right away and completed the inspection in 15 minutes. It was the fastest inspection I have ever received. Highly recommend!
I had a great experience getting my state inspection here. The price was reasonable, $37, the service was quick, and everything was handled efficiently. I was in and out without any hassle, definitely a place I’d recommend!
I’ve been to G & E Auto several times, and to date, never been disappoint with their service. From the receptionist to mechanics, all are very professional. I highly recommend them.
I went in for an inspection. I failed & although I know I was supposed to get a red sticker acknowledging my attempt & failure, they would not provide one. They (the cashier & inspector) said they'd never heard of a sticker being issued when a car fails inspection. I even pulled it up on Google to show them, to no avail. They wanted to charge $500 for my back brakes (alone)...I got them done for $150 at my regular mechanic. I took care of what they noted & got my inspection done elsewhere. I will not go back.
Super fast and friendly service. Went in to get my inspection updated and tires patched. Was in and out in 20 minutes. Then swung around for a quick car wash. Overall successful visit. Will come back!
The staff and the mechanic are supper great and very understanding. They listen to what you describe as your issues and get to work immediately. The two ladies upfront in the office are very helpful and accommodate you for all your needs what you are looking to buy in the store. This shop keeps track of all your past issues and compares it to now.
I trust them here! They always get the work done efficiently and price fairly. The workers are also all so kind and fun to chat with while you wait. Bonus if you see the kitty mechanic
We brought the car for evalution and left the car for two days. We picked up the car, noticed parts missing, screws unfastened or loose. These people do not deserve any business but to be shut down. They are too dishonest for their audacity. Do Not Recommend.
I dropped off my ZDX to get a wheel alignment after the dealership I got the car from couldn’t solve the issue. They took the car right in , test drove it , saw the issue and solved the problem. They were honest and straight forward and more importantly they did a great job.
Highly recommend..
I went for my yearly car inspection as always they are very efficient and always very nice. I go to them for all my car needs so does my daughter. I highly recommend this place they do a very good job on your car.
I'm from Florida and don't know there was so much to getting my car registered in nyc. With that being said this shop was super friendly nice even going out their way to make sure I got the help I needed. Yes I would tell anyone to stop in if needed.
Came here becuase my spark plugs and one of coils were out and my car (Nissan Altima)was struggling to stay on so finally made it to this mechanic. Found out they are very pricey wouldn’t recommend this place. They charged me $462 including tax for 4 spark plugs and 1 ignition coil. I would have never did it here if it wasn’t emergency. So if you go here just know there prices are very high.
Always found them to be fast and reliable for my yearly vehicle inspection for the DMV and they transmit the findings electronically. Haven't had any major work done here so can't speak to that, staff is friendly but most of the mechanics seems to speak only spanish.
I went here to get my car fixed for a dent and two deep scratches on the passenger side door. I got quotes for almost $2k from other locations who were clearly taking advantage. I didn’t know this place also had a body shop. I was given a very fair price of $750. I dropped my car off on Sunday and had it back by Wednesday morning. The owner was very kind and treated me like family, and he was very accommodating. If needed in the future I will surely return.
They quoted me $500 in repairs after I failed a safety inspection. The repairs included servicing my brakes, which was done at a different place only a few months prior. I decided to get a second opinion elsewhere and it passed fine. G&E was likely lying. I wouldn't recommend this place.
The receptionist is SO NICE. She’s so professional and she answered all my questions and is just a really sweet, pleasant person. I came here for my annual inspection and my last oil change. They do services while you wait, and they’re quick. If you’re a woman and going to car repair places run by men usually makes you anxious, come here!!!
I’ve been here a few times before for my inspection and they have always been great. So when my car started making noises while driving I decided I would try them out. When I arrived I met Benji (the owners son), he looked under my car and seem to know what he was talking about even though I told him it sound like the axle or wheel joints but he proceeded to say something was broken and was causing the noise. I believed him since he is a mechanic. When I left my car was making a banging noise at every dip or uneven pavement, so I brought it back and he then said it was the shocks. I’ve had my car for over 10 years driving in NY so I agreed to replace them. Benji quoted me at $530, but when I dropped it off the next week they told me it would be $650, huge difference. After the back and forth they honored the original quote. When I came by to drop off a part, I witnessed a mechanic (not Benji) looking confused and it looked as though he was using a long piece of metal to adjust my wheel and/or axle. I immediately went to the receptionist to tell her he looked like he didn’t know what he was doing and might damage my car. The owner was there and reassured me everything would be fine. I received my car the same day and it drove good, no noise. But the next day I heard the same original noise with the axle and joints that wasn’t fixed, and a few days later I heard the shocks. Apparently, they replaced the shocks but no the mounts so the banging noise is still there. I decided not to return after paying $700 not including the other repairs which would total to almost $1000. Now I will need to find another place to correct all these new and old noises.
By far the best auto shop I've been in the past 10 years of living in NY. It's full service, very fast, all the stuff is very professional and courteous. The owner of the shop, Gus, goes above and beyond to make their customers happy. It's the place I trust 100% and know that my car will be fixed and my bill won't be blown up. It's conveniently located, with a car wash next to it, and a gas station right in front, so it makes the place one-stop-fix-it-all. Can't recommend this place more.
I paid for an oil change when they said it was ready and I left the light came up again when I returned and asked the manager how come, his response was 'relax man'... now they might be doing a good job fixing your car however.. there's no communication, the manager has a shocking attitude takes no responsibility for screwing his customers and has an ego till the sky. It's a shame that a good place like this should suffer because of one person.
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