This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Viva México tire shop and services in Brooklyn, NY scores 84/100. Most customers praise great prices, fast turnarounds, and professional, helpful staff (Jose, Luis/Arturo, Jonathan, Frankie). Inventory looks good—new and used options, exact sizes found, balancing and late‑night help noted. Common complaints: inconsistent quotes and upselling, plus a few quality/control issues (a tire cracking soon after install, debris left causing vibration, TPMS mix‑up) and uneven service tone. Wait times are usually short. Little info on yard organization.
What clients say about Viva México tire shop and services in Brooklyn (NY)
I installed a tire here only about 10 days ago and it already developed a crack. When I came back to ask them to check it, they told me to come back the next day because the manager wasn’t there. I even asked if I could leave the tire for inspection, but they refused and told me to bring it back again.
On top of that, Night shift guy still charged me $5 just to dispose of the tire. Very disappointing customer service. I understand things happen, but the attitude and unwillingness to help were frustrating.
Don’t ever buy tires from this shop.
The tire cracked after only about 10 days. I paid around $200 and the quality was terrible
Excellent service at this shop. They gave me a very good price for a set of tires and installation and have changed all 4 tires very quickly. I highly recommend Jonathan and his crew.
Guys are the truth.... Exact tires for the exact price I was looking for ... Even put a wheel nut on I thought was was threaded lol will be back again for the rear tires
Dishonest.
They always want to push you a used tire even though your tire is fixable. They sold me a tire way worse shape than mine. I should have just patched it.
I changed all four of their tires. Remove old tires from old rims, put new ones on new rims. Do the balancing. Leave old tires in the trash. What is unclear? I asked him several times. They named one price. The price increased by $20 when they started working. In the end, remove the old tires from the discs and throw away + 50 dollars. In total, he named the price of $ 170. I was given offers from Yelp of $ 100 from almost everyone. It was closer to them to go and the price was first called $ 100. If you agree with them, add 70% and you can go.
As long as I have been working in this shop, I have received very good prices and good service, so I am very grateful to this shopkeeper and those who work there, thank you.Francisco ?
Look listen I pulled up to come see about two tires. I spoke to my man Frankie. He showed me the best price in America. He showed me nothing but LOVE I love his guy. I appreciate him. Come see him.
Maybe cause I don’t speak Spanish although I am Hispanic this shouldnt even matter or maybe cause I’m a girl that came alone I felt discriminated when I showed up to get a slow leak patched up .. they tried to charge me 40$ for a patch on my tire they lost their minds I made him lower to 30 .. then they even took out my tire pressure sensor tried to tell me it’s damaged ..
I went to another tire shop right after that .. they put my same tire pressure sensor in .. (it was fine ) and they had a big menu and their patch only costs 20$ theese people scam!! times is hard but it’s not that serious to try and play with people who is obviously educated to the prices as well lmao ! Goodluck here
They left debris inside the tire after the repair, and the car started vibrating badly. I had to go to another shop to fix their mistake. Very unprofessional. I would never come back here.
I had a flat tire. The guys are professional treated me very nice. Change my tire. I really recommend it.
Very nice people by the way they fix my problem
Tire blew while driving on prospect parkway. Thankfully these guys are 24/7. They were able to swap out all 4 tires for a good price. Excellent service plus I received warranty a the new tires. Will be returning. Louis and Arthur assisted me and did a splendid service.
The reviews are TRUE Louis and Arturo for the WIN! Started my day rushing to work on the PM tour and to my surprise when I hit the highway I realized something was off. Instantly checked my tire PSI on the dashboard and low and behold my left rear tire was low on air. While at work I was googling 24hr tire repair spots and came across Viva Mèxico, I called while on my lunch break and said I would stop by after my shift. I am so glad I did these guys knew what to do right away to my Grand Highlander hybrid. The spot I went to earlier literally put a tiny crack in the bottom of my running board trying to lift it smh. Louis and Arturo both showed me how to properly lift my vehicle without ever touching the running boards. If you are in need of a great and phenomenal tire repair spot in BK this is it. They were extremely professional, polite and knowledgeable on how to work on electrical vehicles. This place reminds me of the good old days, something that is truly hard to find now. I was there at approximately 11:44pm and gone by 12am, my ZenaWhiteXL was all patched up and ready to hit the road. Gracias por todo mis hermanos! Viva ??????⭐️⭐️⭐️⭐️⭐️.
Luis and Aurturo were the best. They work so fast together to get me in and out with no problem. They also informed me that my other tire had a crack which was very dangerous. I will only go to this place from now on!
The men at this shop were eager to help us out with the flat tire we had while out here in Brooklyn. They provided different tire options and gave us the best price. We had fast service and exceptional customer service. I would definitely recommend this place to anyone in this area.
Very good service. I called to buy tires for my Ford Explorer and Jose was very kind. He helped me get a good price on the tires I wanted! and also gave me options on different tire brands. The service and attention have been excellent. I will definitely be back! Viva Mexico ?????
They gave great service. They found a used tire in very good condition and had me back on the road in no time. They also were reasonable with the price.
f you’re looking for a reliable tire shop with excellent customer service and reasonable prices, I highly recommend VIVO MEXICO. They never disappoint!
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