This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, iTowU inc. in Brooklyn, NY scores 96/100: customers praise fast response (often 10–30 minutes, even late-night), professional drivers who handle vehicles carefully, and fair pricing with clear ETAs and smooth communication. They excel at blocked-driveway tows (including NYPD ticket guidance), tricky recoveries, and long-distance transports. Service feels courteous, reliable, and efficient with short wait times. One review alleges unlicensed, cash-only towing; otherwise sentiment is overwhelmingly positive. No info on parts inventory, yard organization, or ease of finding parts.
What clients say about iTowU inc. in Brooklyn (NY)
Great service! Fast and reliable. Thank you for your service from the Rivian you rescued. Will be happy to do business with him in future. Very recommended!!
Unlicensed tow company in NYC!!! Illegally towed my car and demand $450 cash!!! Can’t report them cause they not registered in DCWP to tow!!! Stay away. If they towed your car. Call 911 and report stolen. And tell the cops it’s not civil matter. Report the car stolen if they towed!!!!
Real Quick response , ON Time , They Helped me out once my Car Broke Down , alot of courtesy, Great service... Good staff easy Caminucation ... very safe handling of my car .. Thanks 100% recommend.
Many thanks..
A car was illegally parked in front of my driveway, and iTowU walked me through the process clearly to make sure we were not going to be charged for the tow. The NYPD had to come and ticket the car first and then iTowU explained and took care of the rest. Quick and easy service. The best!
Car wouldn’t start after jumping so I needed a tow to the local shop. Called iTowU Inc. and they were responsive and helpful. Would recommend for a fair price and quick service
My car was at the Mercedes dealership (evil crooks) and I had to have my car towed off their lot within 2 hours, or they were going to charge me an extra $900. This is on top of the $1500 they charged me for services that WERE NOT RENDERED!! I called iTowU inc. And they got a truck there within an hour!! This was AFTER BUSINESS HOURS and they went above and beyond to help me. Also, my tow required tow dollies. All that and they didn't even charge me the EMERGENCY SERVICE FEE that applied. Sean was a great driver and this is the ONLY tow service I will use. Awesome job, guys. Thank you
I had an excellent experience with this towing company. They came a long distance to pick up my car and took it exactly where I needed it without any issues. The entire process was fast, smooth, and very professional. On top of that, their pricing was fair and honest, which I really appreciated. I highly recommend them to anyone looking for reliable and dependable towing service.
Very helpful, super convenient. Everyone I talked to was super friendly and helpful. My car was delivered safely to the repair shop. Very affordable, too!
It was my first time dealing with a car blocking my driveway, and I’m grateful for how smoothly everything went. The towing company responded quickly and was very helpful throughout the process. The ticket was missing from the vehicle, but the gentleman from the company took the initiative to call the police and have it reissued. He patiently waited with us to ensure the towing went smoothly.
He was especially understanding and kind to my non-English-speaking parents, allowing me to translate everything over the phone without any rush. Thank you for your professionalism, patience, and all your effort!
this review is a few moths late ,however frrl the need to post it. got myself into a jam thr\e front of my 30' tailer is very front heavy we know this its not an issue for us, however on thr last day of cleanup we were going to take it back to the storage facility and out pickup and van both had mechanical issues no biggie went to uhaul got a small over, connecting something looked off but we didn't think anything of it, problem was ball height on the uhaul is about 11-13" from the ground howeverour van is almost 24" my pickup is flexible 10"=32" so we never had any clearance issues until uhaul day so we get it hooked uo halfway out the gate blocking right lane of travel on 2x2 main street and the hitch catches the curb and we cant get her to move either way , after a few failed self rescues we reahed out to ITOW found via maps on google, spoke to someone on the phone for about 2 minutes called me back asking for a photo of the "stuck" they finally show up which seemed pretty fast given time of day [about 3pm] but they show up with a 1 ton wrecker i thought we were doomed by time and money, boy was i wrong this guy had some tricks up his sleeves, the uhaul had no winch points and the trailer fully loaded still connected he with 1 line pulled me out and on the road within 5 minutes, and charged a very very reasonable recovery fee. i am delightfully imoressed from the starting conversation to the post recovery handshake with these guys & gals id highly recommend
These guys were the best came out at 3am and towed me 2 hours away to where I needed to go it was fast simple and stress free process highly recommended!!
This guy was blocking my working truck in my own driveway and I can't go out to service my customers, I was trying to call a few towing companies that seems like nobody is serious these days, except this company that I got recommended by my friend and they really did an awesome job by responding fast and dealing with traffic in a very impressive way, job was done quick and clean, highly recommended! I will definitely use them again
I had a great experience with iTowU. From the moment I called, their team was responsive, professional, and incredibly helpful. They answered right away and made sure to get someone out to me quickly. The driver arrived faster than expected and was courteous, efficient, and made a stressful situation much easier to handle. Excellent customer service all around.
Really good experience with Itowu Inc. Easy to work with, professional, and everything was done right and on time. Definitely recommend and would work with them again.
I’ve never felt more grateful for a tow. I was stuck with my moped and totally unsure what to do next, but these guys came through fast and with. It was genuine help when I needed it. I’ll never forget that. From now on, they’re my go-to.
I had a fantastic experience with iTowU. My car broke down unexpectedly, and they responded incredibly quickly. The dispatcher was friendly and clear, and the driver arrived even faster than I expected. He was professional, courteous, and handled my vehicle with great care.
What really stood out was how stress-free they made the whole process. From the moment I called to the time my car was safely dropped off, everything was smooth and efficient. Pricing was fair and upfront—no surprises.
Highly recommend iTowU to anyone in need of fast, reliable towing or roadside assistance. They truly went above and beyond!
I had an outstanding experience with I tow u towing! From the moment I called, their team was friendly, professional, and efficient. The dispatcher gave me a clear ETA, and the driver arrived right on time. He was knowledgeable, courteous, and handled my vehicle with care. The whole process was smooth and stress-free, which is exactly what you need during a roadside emergency. I highly recommend Itow U to anyone in need of reliable and trustworthy towing services!
10/10 experience. Smooth communication, reasonable pricing and got my recently purchased car cross country to its destination without any issues. Highly recommend!
Amazing service my car was in an accident and was in a very tough spot for a tow truck but they came out very fast, got the job done fast, efficiently with no issues. Highly recommend for quality service and amazing rates.
I have been using tow trucks for a long time now for my blocked driveway because people keep blocking it. I live in the Brighton Beach Area and I am disabled. I need my driveway free at all time just in case of emergencies with Izzy and his team soon as I call them, they prioritize to help me and always come quickly. They also keep me informed and updated by text messages This is far one of the best services I have ever received from a tow truck company which I also trust very much. I am always grateful to Izzy for always coming quickly to help.
Had an amazing experience with this towing company! My control arm broke unexpectedly, and I was stuck on the side of the road. They showed up quickly, handled everything hassle-free, and made a stressful situation so much easier. Sean and all the other drivers provided outstanding customer service—professional, friendly, and genuinely helpful throughout the entire process. I would 100% recommend them to anyone in need of reliable roadside assistance!
I had a great experience with this towing company! They arrived quickly, handled everything professionally, and made a stressful situation so much easier. The driver was courteous and helpful, and the service was reasonably priced. Highly recommend if you ever need reliable roadside assistance!
I recently had my Lamborghini Huracán towed by iTowU, and I couldn’t be more impressed with the service. Sean, the driver, was incredibly professional and clearly knew exactly what he was doing. From the moment he arrived, he treated my car with the kind of care and attention you’d hope for with a high-end vehicle.
He used the right equipment, took his time securing everything properly, and kept me in the loop throughout the process. No rushing, no guesswork — just solid, confident handling from someone who really knows their stuff.
Towing a car like a Huracán isn’t something I’d trust to just anyone, but Sean and iTowU made the whole thing feel easy and stress-free. If you care about your car, this is the company to call.
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