Parts Authority in
Brooklyn (NY)

The worst customer service, rude and lazy people.

Bad service

No service. No Apple Pay accepted.

Great fast service and affordable. Stopped in for a few parts and was surprised with how helpful they were at the front desk, and pleasantly surprised when I got my invoice. I will be returning for my future auto parts needs.

Is bad customer service Is overprised Rude manager Never again

Easy access, Great costumers services

Great prices and superb service.

My husband went today and they treat him so bad he said that he didn’t want to work he was on his computer chatting and didn’t want to pay attention he was so racist to my husband my husband wanted help and the guy didn’t want to help at all

Any part for good prices check them out plenty of locations

Disgusting and terrible people.

I spoke to someone over the phone, 2 days prior making my way to the store. I was told by an employee at this location (I forgot his name) they had every part I had enquired about, I even asked hime if he was sure they had the parts... I got there to pick up the enquired parts, but they had none of the parts I had asked for... I was a bit upset. The customer rep said "I dont remember telling you we had those parts" Well after that comment, I made up my mind I will never be dealing with them again.. I went Auto Zone, they had all my parts, and they were life time warrantied.. So thank you parts authority...

They Rob the people in the daylight..... they won’t tell you Star policies before after that they sell almost 3 time prize and no return no exchange no refund no store credit they robbing people like that

All the people working at Parts Authority are the best they are very helpful and they know what they're doing

Great

Ismael Melendez service was horrible. He needs to work in the back packing boxes. He is slow and incompetent. Do not support this auto parts store. They have no customer service skills and they take ten days to process an order. He also holds onto your card too long and goes to the back. They are not making proper accommodations for these unprecedented times.

Bad customer service...

I just called to look up my part that I need to buy . A man picked up said that he had it in his store in long island city and price. I said thank you . Then he just changed up on me so rude. I didn't even ask if I can pay for it over the phone so that I can just pick it up, or anything . Not even going to get it from here now .

I ask for job driver,. I wait for answers. Thanks o/?

Good service at the counter

Best place for quality parts

The best prices of parts good enviroment friendly people

It's a good site to see

A1

Good service

Quality products Well experinced parts support personnel and professional sales team. pleasure to do business with. oh best local prices.. recommendable.