This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Brooklyn, NY, Towing Brooklyn NY earns 93/100. Sentiment is strongly positive: customers praise fast response times (often 15–30 minutes), professional drivers, careful handling, and fair pricing; many mention helpful dispatch, 24/7 availability, and extras like drop-offs, credit-card payment, and repair-shop support. Common complaints are limited but real: an instance of a two-hour wait after an ETA and one rude hang-up, showing inconsistent phone etiquette. No clear data on inventory variety, yard organization, or ease of finding parts—this business focuses on towing, not a junkyard.
Great customer service !!! I had my driveway blocked and needed to get out of my garage to get to work I gave this company a call they came very fast and helped me out cleared my driveway in less than five minutes !!! Definitely going to use this place anytime someone blocks my driveway
Found this company as I was googling for tow truck to tow a vehicle that was blocking my driveway. It was late at night. The first tow company I called told me that they weren't able to assist me. This was the second one, I called. The driver came within 30 mins after I made a call to get a vehicle tow from my partial block driveway.
The person who answered the phone call, he sounded a bit rough but I think that's how he talk. Thank you for your service. Going to be my #1 go to service for anyone who continue to block my driveway.
Both dispatch and the road side assistance staff were prompt, kind, and incredibly efficient. I would recommend them anytime! They made a stressful situation much easier to handle.
I would highly recommend this company. We have had our motor mover and tow bar fitted by them. Both occasions, they were very helpful and friendly on the phone. Explained all my options and adviced me on which product I needed. They did an excellent and professional job.
Called to have a vehicle towed that was blocking my driveway. Was told they would be there in “35 minutes.” It’s been 2 hours and I’m still waiting. Awful service.
Called to ask a question about getting a car towed and the person who picked up the call said that he “already told me that I need a ticket” even though I hadn’t called before and then hung up on me when I asked a follow up question. Unfortunately felt like a very unprofessional service. Hope others have more luck.
Tow truck driver was in time, polite and quick to the location. Driver called to let me know he was assigned for my vehicle pick up and gave me an eta time. I wasn't able to go along but gave him all the locations for drop off where. Once I made it to the service shop there were no issues of my vehicle.
Absent-mindedly locked my keys in my car. Found these guys and they came pretty quickly, but most importantly they sent a really nice guy who handled the situation in 2 seconds and with great humor. Glad to know about them and would recommend.
Very quick, they came when they said they would!!!!
I have a very extensive history of people parking over my driveway. I have been late to work, unable to escort my 93 yo aunt with Alzheimer’s to the hospital, and unable to get in my driveway after working 16 hours, because of inconsiderate people...so this was really surprising because they usually take hours to tow the vehicle!!!!
Finally made it home thanks to Hector!! My car got stuck in Manhattan, and I needed it towed back to Staten Island :/ It was midnight, and my family depended on me to get back to them by morning. Needless to say, Hector saved the day!! Highly recommended
Used them for the first time on Friday 05/24/19 when my Ford Transit broke down. Minimal information required in order to send out a truck. Driver was very careful when towing, price was fair and didn’t change at the end of the trip. Will definitely use again if needed.
I woke up to go to work, and someone thought it was ok to block my driveway, I had the car ticketed, I called Towing and they showed up in no time to have the car removed I would Definitely recommend Towing company to anyone that have a block driveway they are fast and reliable.
Best towing truck company ever. My father car broke down on 65th and 6 av. Around 11:30 at night. So I call this company and spoke to Steven. He was so great. Well spoken and got to my father less than 10 min which the wait was going to be 25min. He picked up my father drove him to the destination of the auto shop then he drove my father home, that way my father was able to pay him. Steven is so nice and understanding. I am so glad that he was there to make sure my father was safe and was able to accommodate his ride. Thank you Steven. Highly recommend this towing service.
Safely and efficiently cared for my vehicle while being towed. Also arrived in a short time. Very well respected and will call again if needed. Thank you guys.
Found these guys online were one of the only companies that accepted the credit cards I had. Dropped off the car at the mechanic and was still able to drop me home very much appreciate it thank you guys
I appreciate the help. Getting stuck somewhere with disabled vehicle is not fun. Dispatcher was polite and send the truck right away. I wish all the services I have to deal with were that good as this towing.
After my accident it's seemed like my world was crashing down . The last thing I wanted to do was go to some shady tow truck Company. A Towing Brooklyn NY treated me really nice they gave me an awesome price to move my car and it was really easy. The service was so good I had to save
there number lol. Great customer service.... Willing to work with you, everyone I spoke with over the phone or in person was friendly and professional. the tow truck driver was a great help
I really recommend using them for any of your towing needs.
My car broke down in the middle of the night - was in panic mode - I called one tow company and they said they had no one t help them another told me an amount I just couldn't afford and then Brooklyn towing had someone to me within 20 mins w a price I could afford - the guy was so kind and understanding- THANK U TOWING BROOKLYN
Called because I had a vehicle blocking my driveway. Once I had got it ticked I called them and they said they'd be there in 20 minutes and arrived in 15. Fast excellent service
I tried to get my car towed on Christmas Eve. No other towing company was answering any of my calls yet they answered my call and came. First time dealing with this company and I made sure to save the number. Definitely recommend!
True meaning of 24 hour service. Dealt with the dispatcher and driver both were spot on with time of arrivals. Took very good care of my car. Treated the car as if it was one of theirs. They even dropped me off home after they dropped the car off at mechanics.
i just came from California few weeks ago. i also brought my car with the shipping company to new york.as soon as i pick up my car from the shipping company, i drove few Miles and it breakdown on me. i had to look for towing company in Brooklyn ,who can also fix it for me.i found this company Towing Brooklyn NY,they came and towed it from Flatbush ave- Downtown to the shop,and also repair it.they saved me a lot of money because i was able to use my insurance company to paid for the car repair and the towing.they gave me a loan car for the time my car was at the repair shop and also 12month warranty for the parts & labor.
i was very happy from service and the customer service,
i want to say thanks i found this company.
Talya .VF
I have a construction company with 17 E350 Vans.
I use this company with every mechanical/collision problem we have.
they always come on time, the price is decent, the trucks are new & clean, the drivers always polite. Them repair shop, works quick and we gets our vans back on time, we don't even loose much time of work.
I recommend on them for any one in emergency or just for full repair shop service.
Bart.w
An Honest True-To-Their Word Company !!!
Towing Brooklyn Ny provided me with quick and reliable service last week.
some things went wrong that were out of the control of the company, but Mani (tow guy) went above and beyond to make things right.
Not only did Towing Brooklyn do a good job ,but they followed up and delivered exactly what they said they were going to.
I was extremely impressed that a company in this day and age took the high road ,and handled problems with class and integrity.
its service like which makes this world a better place.
thank you, Towing Brooklyn NY AND Mani,
My little Honda civic stuck on the ice yesterday, I called few towing companies, they all gave me crazy price because the bad weather. Then I found this company, they came very fast 17min,and, charge me only $55, everybody else wants between $95-$150.
if any body need towing service, call this company,
I choose to give them 5 of 5,
thank you,
Ella,
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