This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest feedback, 770 Auto service in Brooklyn, NY scores 96/100. Sentiment is strongly positive: people praise professional, friendly staff (Jose/Sam noted), fair pricing, insurance help, loaners/towing, and quick turnarounds—sometimes minutes—plus clean, high‑quality collision work and detailing. Strengths: clear customer service, value, and reliability. A lone 1‑star cites overcrowding, weak updates, and parts‑quality concerns on a motor‑mount job. Waits are usually short; info on inventory variety, yard organization, or ease of finding parts is unclear.
By far the worst service experience I’ve had. Every time I visit, the shop is overcrowded and clearly overbooked. There is little to no communication about when vehicles are actually ready for pickup, which shows a lack of organization and respect for customers’ time.
I paid $800 to have my motor mounts replaced, only to later discover what appear to be cheap, low-quality parts and improper hardware used in the installation. That is completely unacceptable at that price point.
I strongly advise women — or anyone who values transparency and professionalism — to think twice before bringing their vehicle here.
Best experience I've had at a shop in Brooklyn. My suspension/damper was acting up and making it impossible to drive. They jumped right on it and I was out the door in 10 mins. Super friendly crew and they don’t waste your time. Really grateful I found this spot.
I had an incredible experience at this place. My car had significant damage to the front left side, and I was worried it wouldn't be the same. The team was extremely professional. I live in Staten Island, and I did not have to stress at all. They came to pick up my car at my house, delivered me a car loaner on the spot, and the entire process was just awesome! My car was delivered in the promised timeframe, a little over a week, and in perfect condition. They even did a detailed cleaning of the entire car, that’s how much they care for their customers! A few years ago I paid over 80 bucks to do a car cleaning and that place did not even do half of the cleaning these guys did for me when I did not even ask them! I am super grateful for the quality of the work, it’s all very impressive, and the car looks and feels like new again! I highly recommend this place to anyone looking for white glove expert auto service and a team that truly cares about their work. I do not like accidents,
I hate them, but if I ever need help I know where to return! Thank you so much guys!
Ten out of ten for 770 Auto Services. They did a perfect job wrapping our van. Their prices were more than competitive. And every member of staff was polite and helpful.
Brung my Ford with a door damage after a friend recommended. They repaired it within less week and looks better than how I brung it to them.. they even gave me a complimentary wash inside and out.
Great price
Recently had my car rear-ended at a high speed, brought the car into 770 and the service received was above and beyond. They were quick, courteous and most importantly did the repair in a way that you could not see there was ever damage. The pricing was better than any other quote received.
The employees are friendly and know their way around a car. They even gave me a complimentary ride home.
Should you ever be in a situation where your car needs work done. Or if you are in an accident. This is the place to go. Easily accessible to all 5 Boroughs. They will arrange a tow-truck and work with your insurance. If you are in Queens, Brooklyn, Bronx, Manhattan or SI - this is the place to bring your car to. You will thank me later.
Thank You Sam for the above and beyond customer service.
I was shopping for a new mechanic . I was blown away by Jose’s customer service and attention to detail. The price was very affordable . Since then I’ve been back twice and the whole team including Cristian have been very efficient. I would highly recommend them. Can’t beat the price anywhere .
Jose the management and the team are reliable skilled and fair pricing.
Smashed in a Nissan Altima in the past and they replaced the whole front for fair price.
Now fixed the splash shield under the car on the Nissan Rogue.
This place is great. I just drove by and ask if I can have oil change and they took me on the spot.
Beautiful service. Was on time and efficient!! Great customer service and good price
Excellent service! The staff was very professional, friendly, and honest. They explained everything clearly and treated me with respect. My car was fixed quickly and the quality of the work was outstanding. I highly recommend this.
Excellent service
I took my car to the shop and they left it in great condition. It's clear they have experience and take care of every detail. The work was fast, professional, and the staff was very friendly. I'll definitely come back if I need it again!
I took my car and was very satisfied with the result. They left it in perfect condition, like new. Plus, the treatment was very professional and the price was fair. You can tell they care about doing their job well. Thank you for the excellent service!
I had a little accident and my bumper busted, so i went to this family owned car repair and collision. I spoke with Sam and Jose, they were so so helpful! They helped me with the insurance completely!!!
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