This rating is based on customer reviews, inventory size, pricing, and service quality
Chang's Auto Repair in Brooklyn, NY scores 98/100. The latest reviews are overwhelmingly positive: professional, friendly techs, fair pricing and transparent updates, fast turnarounds and quality body/paint work, and help with insurance and emergencies. Clear estimates, options for OEM or aftermarket, and willingness to use customer-supplied parts stand out. Complaints are rare: one difficult diagnosis with slow communication and the shop can be hard to find. Little to no info on inventory variety, yard organization, or parts-finding.
What clients say about Chang's Auto Repair in Brooklyn (NY)
I meet Chang while riding a citybike. He was in a nice looking 80s BMW. Stopped at a red light,I flagged him. When he rolled down his window. I asked, who works on your car? He said, I do. He told me he has a shop on 293 Bond St in Gowanas Brooklyn. I told him i had a 85 BMW 745i. I asked if he knew anything about these old BM's. He said yes. I told him I'd come check him out and I did. I'd soon discovered Chang is a Excellent Mechanic Body, Paint Specialist. An Expert Welder and Restoration Guy. He works on vintage Aflas Saabs Range's Porsche's BMW's Bezs Toyotas Hondas Nissans Minis anything you can think of he's seen and worked on successfully. I've seen rust buckets restored to factory spec. In a day where people will tell you anything to get a buck.I attest, He is a Man of his Word. I give him 5 STARS He's an Excellent Mechanic who has Excellent Customer Service with the skills to get the job done at a reasonable cost. I wouldn't go anywhere else.
After being quoted an insane amount of money by the dealership to change a rear door handle that my kids broke off, I called Chang's Auto Repair. They told me to bring the car in to take a look, and they were able to do it in 1-2 hours. They were even willing to use the third-party door handle I got off Amazon. After I got the call that it was done, I immediately decided to get the other rear door handle replaced as well since it was also having problems and the Amazon handles came as a pair. Chang's was affordable, efficient, and professional! It reminded me of the auto garage my dad had for decades before retiring. I would most definitely use Chang's again!
I"Thank you so much for your kindness and help yesterday, was really lucky to break down right in front of your garage. You didn’t hesitate to come out and help me, and I truly appreciate it. May God bless you for your generosity and good heart. Guys i swear God he was very nice they are the best i recommended
You do your job with passion and a good heart. People like you are rare, and I’m truly grateful to have met you. May God bless you always for your kindness and excellent
Great service. They keep in contact with you through out. Always ready to answer any questions. Hopefully never have to go back but if I need work done, this is the place. Had a hit and run on the back quarter panel and when they were done it looked brand new.
We’ve been going to chang’s for 4 years and are always very happy with their work. They work quickly to fix any issues we mention, plus they check for any additional things that need fixing. They always communicate with me what needs to be fixed and the parts needed and estimated cost and time. I appreciate the transparency.
Highly recommend Chang’s! My insurance claim got started Sunday, 11/5/23 for theft of a desired car part and his shop went above and beyond to get the car fixed promptly by 11/10. Just amazing service; turning a stressful situation into something positive. I am very impressed and happy with the outcome. They are the BEST!
Mr Chang was wonderful to work with, you’re in good hands. He is quick, efficient, communicative, fair, and does quality work. He navigated the requirements of our insurance company with ease. He went above and beyond working outside his normal hours to get our car fixed quickly when we really needed it. 10/10 would recommend.
Quality work at a fair price. I have an aging Audi and wanted to get an extra two years out of it. the Team fixed everything from electronics to mechanics and after two years the car has had no issues. I had the car completely detailed so not only is it reliable it also looks great!
There’s nothing better, than a personal trusted mechanic, the big dealerships want your car and you gone, no accountability, no explanations,.... Chang takes the time to explain what’s wrong and what needs to be repaired as well as many options of doing so, whether it be OEM or aftermarket. The choice is entirely up to the customer and that simple explanation gives a piece of mind that you can’t get anywhere else.. You leave Chang’s Auto with the confidence that it was done right..
The kind of service that makes you wonder what would you do if Chang’s Auto wasn’t around..
They are really professional and friendly. The work they done on my 2010 Lexus ES350 was amazing. My front bumper was spotless and the paint job spot on!!! I highly recommend Chang’s.
In a mechanic I want competency, but most importantly honesty. In my experience these guys have been both competent and as honest and transparent as anyone can be. We appreciate your honesty guys. Thanks from Mark with the gold Volvo XC 70.
These are nice guys who really like what they do, but when I gave them a difficult to diagnose problem, it was over their heads. They didn’t charge me, but communication was not adequate and it went on longer than it should have.
I have been taking my car to Chang's for more than 15 years. No work is done without approval by me and if there's any unanticipated repair need, I receive a phone call. There's no pressure and service is timely.
Mr. Chang has been my machanic for 7 plus years and there are reasons as basic as honest reliable service. He is my car’s medical attending! Lol (Nurse humor). If you need a good machanic, body work, or a second opinion call Mr. Chang.
I moved to Brooklyn a couple years ago and when I had some trouble with my Saab I did a bunch of research and found Chang's due to its favorable reviews. I've taken my car several times for various issues. William and his team were always great to work with, very honest and determined to fix my issues at a reasonable price and timely. They will truly go out of their way for their customers. I highly commend Chang's, we're lucky to have them in the neighborhood!
Finding a honest, knowledgeable mechanic is not easy, but I’ve found one in William Chang. He does a great job on my car, his prices are better than most and he does it all with a smile on his face. I have and will continue to recommend Chang’s Auto Shop
I've been a customer at six different garages during my time in New York. I expect that Chang's Auto will be my last. After being referred by a neighbor several years ago, I've come to expect serious, careful and value-minded service every time. Chang and his guys always do what they say. They price their work very fairly, and never make me feel dumb, even when I've done something less than smart to my car. The garage floor is spotless. The plants outside are thriving. This is the establishment of someone who knows and cares what he's doing, and works at it tirelessly.
The first time I talked with Chang, he told me, "Most of my customers have been with me at least ten years." It's no wonder. Chang's Auto is a great independent local garage, and a neighborhood treasure.
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