This rating is based on customer reviews, inventory size, pricing, and service quality
AGA Parts in Brooklyn, NY scores 81/100. Most reviews highlight professional, helpful staff, quick replies, fair pricing, and on‑time delivery; many found needed parts and appreciate options between genuine and aftermarket. Still, issues recur: phones often unanswered, email‑only contact, preference for wire/PayPal with limited card use, long waits or even lost shipments, and a price hike after a quote. Inventory seems broad for major brands, though a few requests weren’t quoted. Net: strong value, but service consistency and wait times vary.
After seeing several companies, I chose AGA. Manager Max was informative and could answer any questions I asked. He has an excellent understanding of what he's doing
We recently purchased spare parts from these guys. I couldn't be more satisfied with the experience. Knowledgeable staff, smooth ordering process, delivered on time, excellent customer service! I highly recommend these guys for anyone looking for reliable spare parts and excellent service. We'll definitely be returning for future needs!
Our company has been cooperating with Aga Parts for a long time and has already made tens of orders during this time. We can safely recommend this supplier as a conscientious one, with very favorable prices and conditions for its customers. Furthermore, delivery times are always met, which is incredibly important for our business as a reseller of spare parts in Turkey. We know we can count on their efficiency and accuracy in fulfilling orders, allowing us to effectively plan our business processes.
Excellent workmanship and attention to detail! The team was professional, punctual, and delivered high-quality results on time and within budget. Highly recommend for anyone looking for reliable service.
AGA Parts is a highly professional company in machinery parts. Always offer good quality parts with fair prices. We've built a stable and reliable partnership with each other. If you're seeking for a long-term supplier for machinery parts, AGA Parts can be your best choice!
i am starting cooperation with AGA. As of today i can say they are committed to quality service and supply. I am excited to explore more about our cooperation.
We regularly purchase spare parts from AGA Parts, we are pleased with fast processing of requests, pleasant prices and loyalty to regular customers! We are happy to work with this company, and I advise everyone to do the same!
They issued an Invoice and I was going to pay for it via PayPal. But the funds wouldn't transfer? I asked the team what to do. They told me that I should pay via Wire Transfer. It wasn't what I planned for as my bank charges $25 for wire fees.
I haven't been ordering from this company for one and half a year. Contacted them back in July and got my order shipped. I want to admit AGA has improved its service at the ordering stage. The most important and noticeable aspect is they delivered the parts in time. Last time it wasn't so smooth which made me nervous.
RED FLAGS ALL OVER.... Company will not answer the phone and only responds with email. the part i needed was $3200 from the dealer and they said they could get one for $894.00 which they sent in a EXEL doc. they said it was a bobcat factory part and had a six month factory warranty. i was all good to order it however they will not do a credit card over $300. they want a wire transfer or pay pal which is not insurable if its fraud. looked at the google maps and there is no sign on the building or anything that shows that they are a heavy equipment suppler. what kind of company doesnt except credit cards and doesn't even have a proper invoice format. we will be taking our business to a legitimate supplier and strongly advice not to use AGA PARTS. Also only a few negative reviews makes it seam like they paid to have good reviews posted for attempts to look legitimate.
Dear Aga Team I am thankful to God for bringing me together with you. Your fastly response, low prices and good aftermarkets solutions makes me strong against my opponents. So I am grateful for your retirement. In 2020 I wish you good lucks , health and lots of new clients. Merry christmas....
My order from AGA parts was exactly what I ordered and was packaged extremely well. All parts arrived in excellent condition. Communication with AGA was excellent.
Your service and response is excellent. This is really fabulous of being too quick. The pricing is ok in some parts and are higher in some other parts.But thnx for your job!
We have been impressed by your service and prompt quotations. We will continue sending you our enquiries for different parts. We will certainly keep doing business with your company :)
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