This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, Roadside Emergency Vehicle Wrecker & Towing trends strongly positive (87/100). Most reviews cite fast, professional help, respectful drivers, late‑night assistance, careful handling, proactive updates, and extras like coordination with insurance or even arranging rides. Pricing is described as fair by some. Consistent complaints focus on inconsistent wait times—occasional 3+ hour delays, last‑minute cancellations—and a few reports of rude or unsafe driving. Net takeaway: reliable, customer‑focused service with standout responsiveness, though ETAs and driver conduct can vary.
What clients say about Roadside Emergency Vehicle Wrecker & Towing in Houston (TX)
I use these guys often and never been let down yet. My family and friends use them as well. Great service. Those 1 star reviews from folk that haven't received service from y'all need to be removed for sure.
I wouldn’t even give one star. Rude, disrespectful and dangerous drivers. This guy went over a median, into oncoming traffic at a red light in rush hour traffic IN HOUSTON ON A MAJOR HIGHWAY just to get to a single car accident.
My teenager was stuck an hour away from home with a flat tire at night. These guys responded quickly and helped my kid get back on the road. Very grateful for them!
Best tow service I experienced ever. Came out to me when I was an hour away with with a strict time frame to make it to the airport that was an additional hour away and even paid for my Uber to get me there when he realized we wouldn’t make it time.
These guys are awesome Very helpful. They responded quickly. I didnt have to wait more than 15 min to receive perfect service God bless them all Wishing all the best for them
92 minutes into their 90-120 minute estimated arrival time, they canceled because no driver was available. Seriously? It takes you an hour and a half to figure out you don’t have a driver??? Then why did you accept the job?!
The tow truck driver was terrible! he was extremely rude and gave me a lot of attitude and was an hour late with my car. The tow truck driver was very aggressive, mean, and looking for a fight. It took him 3 hours to finally get to my car after he said it’d be 90-120 minutes to begin with. I was unable to get my flat tire fixed because of how long he took when he kept saying he’d be there in 10 minutes. absolutely awful experience 10/10 would not recommend. The unit number of the truck was #009
What a wonderful towing company! We were stranded and I am so thankful our insurance dispatched this company. They kept me updated on arrival time. The driver was super nice, very professional and made us feel like our needs were important to him as well. Very much appreciated in a frustrating situation. Thank you! Thank you! Thank you!!
These guys are amazing, very helpful during stressful time. Would not have asked for better service and customer service. 100% recommend reaching out for towing and storing the cars.
I had to contact this service for a family member that was stuck out. It was late at night and the tow driver had a nice new flatbed truck. Great job at getting them taken care of. Price was worth itThis service was good he came when he said he was and also kept picking up the phone and communicating effectively.
Great job to Moe and the team for helping with my insurance road assistance after they botched the job and made me wait 5 hours until they came along and made it right
My fiancé has been waiting 3 hours for them to get the car. If you know you can’t make it in an hour let the customer know so they can contact another company. So unprofessional.
Oh my goodness these guys are awesome. The business owner was super nice and professional, and the tow truck driver was as well. We had to call them for help at almost midnight and they couldn’t have been more understanding. My husband and I were very stressed out about our car breaking down, and REV really helped make us feel relief that they would take care of us. Highly recommend them!!!!! - Jaime S.
I had a wreck 2 weeks ago. REV Wrecker and Towing towed my vehicle to their body shop. They called my insurance company and coordinated the inspection for the adjuster to view the vehicle. I rode with the driver to the body shop. The owner actually drove me home so my wife didn’t have to get out in the hard rain to come pick me up. It was about 30 minutes out of his way. So thankful they towed my car. What a blessing!
Had my car towed to Todd’s auto repair in magnolia from Houston to magnolia and they did a fine job. Took their time and made sure my car was taken care of. Highly recommend them.
Great service. Super helpful and informative. The tow truck driver walked me through the process and explained where my car would be after the accident. And got me connected with a great body shop. My car was good as new!
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