This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Jacinto City Collision Center in Houston, TX scores 99/100 with a strongly positive trend. Themes: professional, transparent staff (Robert and Maria often praised), honest pricing, clear communication with updates, quality workmanship that makes cars look new, and quick turnarounds—often earlier than promised. Insurance guidance and courteous service stand out. Complaints are rare; one review simply noted fair pricing and reasonable timing. Inventory variety, yard organization, and ease of finding parts aren’t discussed, so those remain unclear.
This is by far the best collision company we have ever worked with. We’ve worked with them for over five years and when I got into a car accident, I had to take it. I’m so grateful they are honest hard-working people they will always continue to get my business. They got me back on the road in no time.
My wife's 2015 jaguar was totaled by a rear end driver , its been restored to immauculate condition and not noticeable at all , like new , thanks to Robert and group at San Jacinto Auto , its been restored, had to replace front struts to stop squeak , alarm restored , She's happy and now I can have some peace of mind. Thanks again for the effort guys, younover met my expectations on the body restoration and paint blend,
Robert and his staff were exceptional and informative, we are very pleased with the quality of the work and would highly recommend Jacinto City Collision.
2023-Very professional, quick and easy. I made a call and with in a few minutes they answered all my questions, took them my car and the made magic work!! I really appreciate Robert and his team definitely coming back if I ever need repairs. Thank you guys so much!!?? came back a 6 months later after this post for my breaks and they did great!! Quick and very knowledgeable and saved me from spending unnecessary money on breaks. 2025-I moved back to Houston after being in Austin for a year and Maria, and Robert were fricking awesome!!!!, they replaced my water reservoir and my coolant thermostat in a few hours and it just felt so good to see my check engine light and windshield wiper light turn off. Definitely recommend for anyone who has a collision or just needs to maintain things on your car! Thank you guys so much and definitely will be coming back
Jacinto City Collision exceeded its expectations with their exceptional service and quality workmanship. From the moment I brought in my vehicle, the repair process was clearly explained to me, kept me consistently informed with updates, and delivered my car ahead of the scheduled completion date. Their attention to detail and commitment to customer satisfaction truly set them apart. Without a doubt, this is one of the best auto repair shops in the area.
When I arrived the employees was very helpful in answering my questions with no hesitation and they were very professional.I will recommend them to my family and friends.
The most reliable and trustworthy autobody shop I’ve ever worked with. If anyone needs work on their car go to these guys they are honest and know what they’re doing
Best body shop experience I've ever had. Robert and Maria went above and beyond-honest, reliable, and truly customer focused. They did exactly what they said they would and made the whole process smooth from start to finish.
The team at Jacinto City Collision were absolutely amazing, especially Maria and Robert who were the ones helping me with my claim. I took my Ford Explorer in after an accident and they did an amazing job on my repairs, looked like nothing happened! My sensors were broken, my bumper needed to be replaced, with a bunch of scratches and when I picked it up it looked just as good as when I first bought it! They were in constant communication with us giving updates. I will recommend them to everyone I know who needs repairs!! My family thanks you ?? 10/10 stars! HIGHLY RECOMMENDED!!!!
Great work done here. Robert took time to explain how insurance claims work before I even chose them. Even the insurance adjuster complimented them on how amazing they are when he came by to look at the damage. 10 out of 10, highly recommended.
They did a very good job with my 2023 F-150. Truck looks like it was never in a wreck! Excellent work and Robert was a very helpful guy , always communicated with me as the truck was getting repaired. Highly recommended!
Robert, Maria and the entire staff are just great. I was very impressed with the final end work and how updated they keep you through their text. Highly recommend this shop.
Robert and his team have always taken great care of my vehicles. I go here for anything I need done and they are always fantastic to work with. This should be your go-to auto shop.
Robert and his team are professional, courteous, helpful and do a fantastic job from start to finish. They are our go to repair shop and would highly recommend them to anyone who needs body work done to their vehicle. Awesome people!!!
Awesome customer service they were very professional and do great body work. Took my dads car for repair they were very reasonable and my dads car was finished very quickly. I highly recommend this shop to anyone.
I wish they had more stars so I could give this place 10 stars. They had my repair done in 3 days. The staff was very polite and helpful. Then we get to the repair itself. Perfection. Like I just drove it out of the lot. Did I mention that there pricing was on point as well. Seriously, I can not say enough great things.
They really helped me when my vehicle wasn’t working properly. Like I honestly could cry. Robert helped me find the part I needed for a affordable price. They are so helpful and I would recommend them to anyone. Thank you so much! I’m so grateful that I found them
I really appreciated my experience with this shop. They really did an amazing job with my car I was really pleased with the results! My car ending up looking brand as new and it was the best feeling! Not only did they do great with the repairs but the customer service was really Great also which i also appreciated! They new exactly what to do since this was my first time in this position in an accident and wasn’t familiar of this process. They handled every detail and was very nice! I would truly recommend this place to anyone needing body repairs you’ll be very pleased!! ?
Jacinto City Collision Center has exceptional customer service.This is my third purchased vehicle from them and I am so looking foward to getting another one.They have also provided me with auto repairs in the past. They did such an amazing job and i was back on the road in no time. I highly recommend this business.
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