This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, reviewers give Jersey Village Automotive an exceptional 98/100. Sentiment is overwhelmingly positive: customers praise professional, honest staff, strong customer service, clear communication, fair/competitive pricing, and fast turnarounds (often same day, even after hours). Pre-purchase inspections are thorough and save buyers; repairs span oil changes, AC, alignments, and complex engine work, with helpful warranty coordination. Complaints are rare—one job needed finishing but was fixed immediately. Some note helpful parts sourcing; no insight on inventory variety or yard organization.
What clients say about Jersey Village Automotive in Houston (TX)
I’m very happy with their service! Took me in right away! Very friendly and helpful! They did the oil change and changed the filter! I honestly think that is worth the price for the service! And I got an air freshener :)
I called them in the off chance they would do a pre-purchase inspection and work with the sales person at Houston CDJR. I was not able to make the drive to the area and hoped they could work it out. I spoke to Mike who was extremely cool and professional. We managed to get the sales person to take the care in and I am sooooo happy it all worked out. The Jeep was in pretty bad shape. Outside of looking clean and pretty, she was full of rust and leaks. Within a couple of hours, they'd sent me a report and Sal walked me through the issues over the phone. I paid online and that was it. Everything in life should be this easy.
Very professional and strive to make it right. My repair wasn’t quite finished but they stopped everything to make sure it was complete before I left. The team went beyond and cleaned coolant underneath car which wasn’t a part of my repair. Thanks!
Came in to get my bushings pressed into my lower control arms and Michael was so helpful. He went above and beyond in trying to help me find a part when he didn't have to and then he offered a good price. I highly recommend this place to anyone.
Multiple occasions I’ve had my wife’s car and even my car serviced here and repaired for various issues on our vehicle and every single time they have delivered spectacular results! Gotta give a lot of credit to Sal and Michael as they recommend repairs and try to work with people on a budget. Pricing is fair to sometimes under expectations and if there is ever something that is questionable they’ll explain it thoroughly before you make the decision. There was even a time where my wife’s engine crapped out, and they recommended that work be done other than their shop as it potentially was covered by warranty.
I had an excellent experience at Jersey Village Automotive and can confidently say they’ve earned a loyal customer. From the moment I arrived, the team was welcoming, professional, and completely transparent about what my car needed. They took the time to explain everything clearly, answered all my questions without rushing me, and never pressured me into unnecessary repairs. The pricing was fair and upfront, the work was completed efficiently, and my car has been running perfectly ever since. It’s rare to find an auto shop that combines honesty, quality service, and genuine care for their customers, and I highly recommend them to anyone looking for a trustworthy place to take their vehicle
Came in for a pre-purchase inspection and they were very fast, reasonably priced and thorough! They showed me all the trouble spots and even helped me in my negotiation. Really saved me a lot of headache and money. Would absolutely use again.
They were so kind and provided same day service. I don’t live close and it was so convenient to go from the car shop to there. They came recommended. I will definitely go back. It takes 5 minutes to get to discount tire and 45 minutes to get to Jersey Village Automotive. I’d rather drive 45 minutes, every time. Thank you!!!!
We had a couple of pre-purchase inspections performed at Jersey Village. They were friendly, knowledge, and very professional. They saved us from making a couple of purchasing mistakes.
I recently bought my used '25 Camry from Joe Myers Pre-owned and wanted to get an independent inspection from this trustworthy shop. They found an alignment issue not stated in the carfax history from the dealership. I brought the shop's findings on a hard copy and showed it to Joe Myer's service department. Due to JV shop's due diligence and thorough inspection, I was able to get my car's rear wheels aligned properly and without extra charge. Will bring my car back for any servicing!
I took my old 2004 honda pilot in for an oil pan issue and they discovered a tangled mass of oil issues including the oil pump and the various gaskets in and around it. It was involved and expensive but Michael and the crew are professional and very diligent to keep the cost and time down as much as possible. Michael is pleasant, honest, transparent, and explains the issue and the repair in a way that someone can understand. My car was ready the next day and they even came in under the estimate AFTER it was discovered that some extra parts would be needed. Their rates are slightly above cut rate shops but their professionalism and consistent quality work justifies it. And they are lower than many shops. Ive been coming to them for 5 years and always leave with a good repair and a good feeling.
Came to this shop on a whim and they got my Maserati fixed in no time. Very knowledgeable experts for all types of cars, would recommend even if you’re living in the other side of town!
On my experience, I will only trust JV Automotive for any and all future repaurs/service.
I caught a bad sale (Lemon), drove to Houston from nashville, and found I had to replace a transmission and brake pads. Despite a pressing need to find parts and get back on the road, the shop crew worked diligently and continuous to get me serviced properly.
It was 8:00pm when I finally picked up my Wrangler (2 hiurs past closing). I want to thank Michael and the crew for understanding my immense stress and struggle with this vehicle. Not only did they repair many "unknowns", they stayed very late to accommodate me. No other shop would do this.
The team exceeded all expectations, and has truly shown that there are still honorable and trustworthy mechanics in this world, who focus on customer service rather than high costs and "making a buck".
Guys at JVA were all around great. Did a pre purchase inspection for a used car. They were quick on the service, transparent on all the work & communicated extremely well along the way. They also did a price check on the purchase price to make sure I was getting a fair deal. Will go back and work with them again
Absolute amazing work for an unbeatable price! Sal and Michael were kind and knowledgeable and provided excellent support. My failed water pump on my Chevy trax was replaced in no time. I'm back on the road and feeling great. Thanks again to the team at jersey village automotive!
I took my Range Rover in for a coolant leak and technician discovered an additional oil leak. I had both issues repaired, along with an oil change. Car is running great. Cost was reasonable and repairs are warranted for 2yrs. I am a satisfied customer!
I brought my car in for an inspection, and Michele and the crew did exceptional work. This is a family-owned business that is straightforward, professional, and genuinely welcoming. If you buy a car from a nearby dealership and don’t come here for a consultation, you’re missing out. Michele took the time to walk me through everything about the car and explain it clearly. I truly appreciated the honesty and the level of trust they provide. Thank you so much—I was happy to spend my money here!
I am very happy with the work performed on my GMC terrain. Everyone was very professional, Michael took care of everything with the extended warranty company and it all went smoothly. I would definitely recommend Jersey village Auto repair without a doubt.
Went in for an alignment, they did a great a great job. Everyone up there was really friendly and professional. Also, great price for the alignment. Cheapest I’ve seen!
My family of four takes all of our 5 vehicles into Jersey Village Automotive for various car services over the past few years. Sal and his team are proficient, honest and great at explaining issues with our vehicles in ways we can understand. Pricing for their services is always fair and we always have had great services from start to finish. This family-run operation is truly exceptional and I always leave satisfied!
I highly recommend them if your in the area. They are very honest and knowledgeable. I've taken my vehicles to them for years when I've had a problem and their service is impeccable. Thanks for keeping me rolling guys! ???
Jersey Village Automotive provided excellent service!They replaced the entire AC system on our Mercedes ML 350, explaining exactly why it was necessary. They kept the car overnight and had it ready the next day, blowing ice cold. They even stayed open late to help us out. Cost Efficient. Highly recommended!
I believe this to be the best auto shop in Houston. Fair prices, excellent service, can handle everything from an oil change or inspection to replacing motor and transmission. They communicate well. They do nothing without explicit permission. They’re all around good people. Highly recommended. If you’re within an hour or two of the location you shouldn’t take your vehicle anywhere else.
⭐⭐⭐⭐⭐
Absolutely the Best Automotive Shop in Houston!
I’ve brought several of my vehicles to Jersey Village Automotive, and every single time, they’ve delivered top-notch service. What truly sets them apart is their honesty, reliability, and attention to detail. They don’t just fix the problem—they fix it right the first time. I’ve never had to come back for the same issue twice, and that kind of consistency is rare in this industry.
The team is knowledgeable, professional, and always takes the time to explain what’s going on with my car in a way I can actually understand. Whether it’s routine maintenance or a more complex repair, I trust them completely to get the job done right and at a fair price.
If you’re looking for a shop that stands by their work, treats you with respect, and genuinely cares about your car’s performance and your peace of mind—look no further than Jersey Village Automotive. They’ve earned a loyal customer for life!
I recently had the pleasure of taking my 2013 GL550 Mercedes-Benz to Jersey Village Automotive for some much-needed service and repairs, and I couldn't be more impressed with the experience.
From the moment I walked in, the staff was welcoming and knowledgeable. They took the time to listen to my concerns about the vehicle and provided a thorough inspection. The communication throughout the process was outstanding; they kept me updated on what needed to be done and explained the repairs in a way that was easy to understand.
The quality of the work performed on my GL550 was exceptional. They addressed all the issues promptly, and I could immediately feel the difference when I took my car for a test drive afterward. It's clear that the technicians at Jersey Village Automotive take pride in their work and have a deep understanding of luxury vehicles.
Additionally, the shop is well-equipped and maintained, which gave me confidence that my car was in good hands. The pricing was fair and transparent, with no hidden fees, making the whole experience stress-free.
Overall, I highly recommend Jersey Village Automotive for anyone in need of service or repairs. Their expertise, customer service, and attention to detail make them a standout choice for keeping your vehicle running smoothly. Thank you for the fantastic service!
11/10 experience.
Jersey village automotive is my 1 stop shop. They provide endless amount of services with the best customer service, great competitive pricing, and quick turn around time.
Sal and his team have helped me and my vehicle for the past couple years. The most dependable automotive shop around!!
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