This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, reviews of Top Notch Towing indicate a standout operation: 97/100. Themes: fast response and budget-friendly pricing; drivers are praised as professional, courteous, and safety‑minded (Chris, Kerry, Robbie, Rafael, Juan). Customers note smooth coordination, late‑night availability, and even quick on‑site fixes. Wait times are usually short, with one complaint about slow/no reply on a private‑property tow. Prices are often lower than competitors and sometimes flexible. Inventory variety, yard organization, and parts‑finding aren’t covered here since this is towing, not a parts yard.
What clients say about Top Notch Towing in Houston (TX)
Owner was very respectful and helpful. Came right away in the middle of the night to rescue me. Charged a fair price and was very friendly. If I need another tow I would call him first great service 5 stars. Would recommend
A late night call! Dealing with unexpected issues with vehicles and the headaches, but after I made the phone call for towing assistance, this company definitely came through. It was a quick response, reasonable price, professional, and most of all worry free. Thanks — TOP NOTCH! Hmm the name of the company, definitely aligns and defines the company.
Call to ask can they do a job, and told me to send a picture of the vehicle that is trespassing on my property. I did and told them the address. I asked can they do the job, just to be left on read. I ended up calling the cops. It wasn’t until now, 2 hours later that they asked are they still there? Y’all should have said NO if you wasn’t going to do anything. Anyways, happy Thanksgiving.
Update: Lies. We told you we wasn’t not at home because it’s was our secondary home, and ask can you do it. Thank you for admitting that did not do anything and have the nerve to ask are they gone hours later though.
They really delivered an excellent and professional experience at a fair price. I'm happy to recommend their service, as they were both quick and professional throughout.
Great service quick and was able to start my truck in no time .
And the driver called to take the time to ask if i had arrived home safe .
Will recommend .
Excellent and quick service. I was able to call Top Notch and get my vehicle towed when another company backed out on me. I really appreciated the fast turnaround and availability and it was a very reasonable price.
He was very professional and made the effort to make sure we were going to be safe and did his job amazingly. Would recommend this towing company to anyone and everyone I know.
Even though I only needed a short-distance tow, the pricing was very reasonable. The driver was incredibly kind, helpful, and made the whole process stress-free. I really appreciated how quickly they responded and how professionally everything was handled. I highly recommend this company for anyone needing reliable and friendly towing service!
When my vehicle overheated these guys did a great job and showed up to help within 20minutes. Great pricing and service highly recommend! Thank you so much!!
Awesome customer service, fast response time to the scene. Top notch gave a lot of advise on how to go about handling the situation. Top Notch towing is my new go to for recovery and towing services.
Great customer service and easy and quick to request a quote for towing services. By far cheaper than every other company we looked into as well. Chris was super easy to coordinate with over the phone and took great accountability for any issues.
Totally perfect name “Top Notch Towing” for such an awesome Top Notch experience and customer service received! Mr. Chris I wanted to say massive thanks again for helping me and may your days be full of awesomeness‼
Called for a tow because of my truck not changing gears in the middle of the street. He was not even two minutes away and he was able to fix my shifter within seconds of being there. Definitely saving this number in my phone because knowing my luck I’ll need it again. Thank you I really do appreciate you helping me in my time of need.
Called them an they got my car fast within 30min from picking it up & dropping it off to me , they was very friendly , & not to mention the price was reasonable not over priced at all will use them again in the future!
I called and asked for a tow because my car broke down on the side of the road. I gave Chris my starting and ending point. He gave me a quote and despite me being a little short of his quote he went ahead and helped me out of my situation. He cares about his customers and he went the extra mile to make sure I made it home safe. I have never had such a great experience with a tow truck driver. He is very humble and kind. I highly recommend his services to everyone. You will be in great hands. Stay blessed.
I was in a bind this morning having my work truck stuck in mud and called two separate tow truck companies before calling Top Notch. Neither company answered but I’m glad they didn’t. As soon as I called Top Notch my call was answered and a driver named Rafael was swiftly dispatched to me in about 30 minutes. He displayed professionalism, punctuality and was very kind in helping me get my truck back on the road at very reasonable price. If you want a no BS tow truck company I HIGHLY recommend Top Notch!! These guys will definitely be my first call next time I need a tow, jump, or lock out service. Thanks again Rafa.
Today, my vehicle unexpectedly stopped working while driving. This was the first place I called and they quoted a very reasonable towing fee. From the time my car stopped to towing completion was about 30 minutes. They were very prompt and quick in getting to me.
The driver, Kerry was very nice to me and my son and made sure my automobile got back home safely.
I highly recommend this service and will keep them locked in for future towing efforts. In dire situations, you really need professionalism and great customer service. They have all of that.
Huge thanks to top notch towing ! Literally my gmc pickup truck broke down on the way to work early in the morning . Juan from top notch arrive in minutes and was able to help me in my situation !
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