This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, Mission Wrecker Service – Car Towing & Heavy Duty Recovery scores 97/100. Reviews are overwhelmingly positive: customers note fast response and careful handling, polite, knowledgeable staff, proactive updates, and skill with heavy jobs (RVs, buses, box trucks, low‑clearance haulers, tight turns, mud recoveries, rotator work). Pricing is commonly seen as fair; Spanish support mentioned. Wait times are short. A lone complaint cites a driver’s attitude/equipment choice and a dismissive office call. Inventory, yard organization, and part‑finding aren’t covered, so those remain uncertain.
These guys are doing great job.I had my car hauler towed from San Antonio to Houston. It's a delicate job. Not everyone wants or able to do it, given the low ground clearance. Gilbert was very professional and knowledgeable. We had few really tight turns on the way to the destination, he got the job done with no issues. Thank you, Gilbert! Thank you, Mission Wrecker Service!
Huge shout-out to Mission Wrecker Service! My insurance sent them out for a flat tire last night 2/11/26, and the service was top-notch. The technician was incredibly helpful and friendly. He changed the tire in no time and even made sure the spare had enough air. Fast, prepared, and great customer service. Highly recommend!
I’m upset because I can’t remember the gentleman’s name who came to tow my car. He was so kind, polite, and careful with my vehicle. I really appreciate him. When he pulled away with my car, I had absolutely no doubt that it was in good hands.
Cat was amazing. She helped me with changes and was very kind. Carlton was awesome. Very polite and friendly. Even went out of his way to ask if I was ok. Ppl like them are the ones we need. Thank you both for providing great services and remember it’s you two who help make Mission Wrecker service a GREAT company to use.
Jennifer in the office was very courteous and clearly customer focused. The tow truck was Oscar and he was absolutely phenomenal, extremely careful and took the time to do everything right. Communicated very well while hooking up my 43’ motor home and called to give me an update when the RV had reached the repair shop. Price was very fair for everything Oscar had to do. I highly recommend them.
Excellent service from start to finish. They showed up on time, did a great job, and the communication was excellent. John Lawrence was the best, professional, personable, and great conversation
They were very patient and kind when I first called in a frenzy because I was in the middle of the road with my baby! They were punctual and continued to update me with new information and call back to confirm mine. The man who arrived was u restating and kind and took good care of my vehicle and followed my instructions perfectly for drop off.
Awesome driver, nice to my broken down van lol and was there for me in 20min from the call! Will recommend! Very friendly staff and courteous to the apartments i live in also! From UIW to WOODLAWN only charged a buck fifty, and brought out a flat bed!
I had an outstanding experience with Mission Wrecker Service. They arrived quickly and truly went above and beyond. Our driver, **Avery**, was not only extremely knowledgeable but also the most cordial — and genuinely funny — wrecker driver I’ve ever met. He was so kind to me, my daughter, and my husband, which made a stressful situation feel so much easier.
Despite the challenges with my car — the parking brake wouldn’t release and the engine wouldn’t turn over — Avery still found creative, safe ways to get the vehicle on and off the truck without any issues. His skill and patience were impressive, and he turned what could’ve been a frustrating ordeal into a pleasant experience.
Without a doubt, this was the best service I’ve ever had with a tow truck company. I highly recommend Mission Wrecker Service and truly appreciate the professionalism and care Avery provided.
Mission Wrecker Service. I would like to take a moment to express my sincere appreciation for the exceptional service provided by Mission Wrecker Service today. The driver who responded to my call for assistance was an absolute professional, and I was thoroughly impressed by his expertise and demeanor.
Firstly, I would like to commend the driver for arriving earlier than expected. His prompt response was a welcome surprise, and I was grateful to see him pull up ahead of schedule. The situation was less than ideal, with heavy rain making the road conditions treacherous, but he handled it with ease.
The driver was extremely knowledgeable and quickly got to work connecting his cables to my truck and trailer. I was amazed by his professionalism and attention to detail as he carefully pulled me out of the mud. The fact that cars were speeding past him, mere inches from his truck, was a testament to his focus and composure under pressure. He never once let the distractions around him compromise his work, and for that, I am extremely grateful.
As the owner-operator of Bee Line, I can attest that it's rare to find service providers who truly understand the importance of attention to detail and a job well done. Mission Wrecker Service has clearly demonstrated that they value these qualities, and I will not hesitate to recommend their services to others.
To the driver, I would like to say thank you for a job exceptionally well done. Your dedication to your craft is evident, and I appreciate the time and effort you took to ensure my safety and get me back on the road.
Please extend my appreciation to the team at Mission Wrecker Service for sending the right person for the job. I look forward to working with you again in the future.
Tow Driver made job More Difficult than it was BEING LAZY! Complained and called in for extra time to get paid! You knew when you came it was a roller wheel lift tow. Talking about close to the garage wall…Yada Yada! After the fact you walking along side the wall with Roller wheel and a BABY JACK! I didn’t get a chance to take a picture of the right side because I would’ve been in the way. He has pictures of this VERY DIFFICULT WALL yeah right. I don’t know his name.
Battery completely dead Shift Gear was lock in Drive and key stuck because No Power from battery. I told Jennifer that when I called in to make sure they had Roller Lift through my Geico Insurance. He Kept trying to bypass to put in Neutral after I advise him Not To. I told him I went through this earlier from a Flatbed Tow. He finally Stop when I said if you Break it you will pay. Finally Putting Roller lift wheels on took under 15min in my Garage…5min was putting wood blocks on that tiny baby Jack! LOOK at the photo..Pitiful Again you knew I have a SUV bring tiny Jack!
I have 2011 Audi Q7 TDI Diesel maybe it doesn’t have a bypass! If my SUV did have HE didn’t know how to do it!
I called back to complain spoke to Jennifer. She made excuses and when I told her that I felt she seemed unbothered she said but then dismissively put me on Speaker…to me to continue on what she was doing. Probably nothing.
I am writing to express my sincere gratitude for the truly exceptional service I received on 10/27/25. I want to commend the gentleman for his professionalism and dedication. The way he handled it above and beyond. Thank you again for providing a stellar experience!!
We had one of our business box trucks breakdown due to transmission failure. We needed to find a tow company quick! I called around to get a few quotes and Mission Wrecker Service had the best pricing. John Lawrence was who helped me. He was there in a timely manner and had great communication as well! Pick up was quick and the whole process was great. Thank you!
I had a fantastic experience with Mission Wrecker! I needed my car towed and Marco arrived promptly. He was professional and friendly. He took care of everything, got my van to the repair shop, and sent a pic to confirm. He made a stressful situation much better!
Marco did awesome. My daughter (17) was having her car towed and was concerned when the wrecker that showed up was not a flatbed. But Marco took great care of her car, loaded on to dollies and the auto load. She felt much better after seeing the care he was putting in hooking everything up.
John Lawrence did a great job with the pick-up, transporting and drop-off of my truck. More importantly he was fantastic with my son asking if he wanted to help and if we wanted pictures and even giving him fist bumps. All of this before he knew he’s a non-verbal autistic child. Not just a great employee but a wonderful person! Thank you John, made our day! Safe travels brother!!
First time using mission , they seem to be a really good tow company, the truck was nice and clean the driver was courteous and found my location with no problem. Overall it was a great experience and I highly recommend ..thanks mission .
Oscar was very professional and listened to me in regards to how I wanted my bus towed. She’s seen many a tow truck, so I kinda have it down to a science. He allowed us to lead the way to the shop, so it was safer/easier for him to pull in. Very happy with today’s service! Thank you Oscar!
First time I’ve had my 26-foot RV towed to a shop, Daniel did an outstanding job. He thought about it, looked around, and came up with a plan. He got the RV from the position where it’s at an incline. My driveway is 125 feet from that point to the street. I greatly appreciate his experience.
Had my car towed by Mission Wrecker Service and the experience was smooth from start to finish. Big shoutout to Manny—dude is the GOAT when it comes to towing. You can tell he’s been doing this a long time because everything was handled with precision, patience, and professionalism. He made sure my car was loaded safely, answered all my questions, and got me where I needed to be without stress. Experience really pays off and Manny proved that 100%. Appreciate you, man!
Highly recommend this company if you need reliable towing.
John and Warren were extremely professional. The vehicle they were hauling was pretty much one of a kind. He let me know when he was on site and then let me know as soon as he dropped it off. This was by far the best experience I’ve ever had with any tow service.
Amazing service by John Lawrence! Came by in minutes to tow my car, very friendly, reassured me of any concerns I had and talked about the next steps that he was going to do to ensure the safest and quickest service. Highly recommend him for any towing services anyone needs! I will certainly be contacting him if I need the service again in the future! 10/10 reccomend
David did an amazing job delivering our 4500 pound boulder! He was so skilled in the way he operated the rotator. Definitely look forward to doing more business! Thank you from Boulder Designs by OEI.
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