This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, reviews of Mario's Automotive are largely upbeat: professional, polite staff, clear explanations, fair-to-good pricing, and many fast (often same-day) repairs. Work is described as thorough with test drives, fostering trust. Strengths include quick turnaround, friendly service, and reasonable costs. Complaints appear in a minority: paid diagnostics without resolution, a suspected alignment upsell, and occasional delays or higher charges. Little to no info on parts inventory, yard organization, or ease of finding parts. Overall: 90/100.
I have taken my suv here several times and I must admit I feel very comfortable with the service and the pricing. This business gives you a friendly family vibe. I recommend to all, goods quality service!
Same day service, everyone there felt family friendly. Highly recommend everyone to come and get work done here. I will fasho be back for my next car problem
Took my truck to get the transmission looked at since it was failing. Two days later I was told it was finished and was charged $120 and I even gave a $10 tip. As soon as I drove off the truck had the same problem. I took it right back and told him it had the same problem and that I believe he didn’t even touch it. I left it there one more day because he requested to check it out. The next day I went and picked it up and was told he couldn’t find the problem. So basically I just got robbed for $130 right in my face.
He charged me $169 for a diagnostic he never performed to then sell me a battery. Auto zone and most places due free battery check but he charges and much more.
I had an excellent experience here! The service was quick, honest, and professional from start to finish. A huge shoutout to Mario—he went above and beyond to explain everything clearly and made sure I felt confident about the repairs. It’s rare to find someone so knowledgeable and genuinely helpful. If you're looking for a trustworthy shop, ask for Mario.
I had a great experience at Mario's Automotive. They quickly serviced my vehicle and explained everything clearly. The pricing was fair, and the customer service was great. If you're looking for a trustworthy and skilled mechanic, I highly recommend you give Mario's Automotive a try. I will definitely be back for any future maintenances my vehicle would need. It’s not every day you find a mechanic who truly cares about their customers, but that’s exactly what you get here.
Been a customer of MR Mario and his family and I'm honor to say they are amazing people
If you are in need it if a trustworthy automotive repair facility in Houston area i Will stronger recommend them for all your vehicle repairs and maintenance.
I cannot express enough how happy I am with my whole experience. As I am driving my car, my whole car just starts shutting down. Engine vibrating, cars smoking, check engine light is on, car wont accelerate. I make it home bc I was right around the corner thankfully. This was on a Saturday so I have to wait until Monday to see whats going on. I live .2 miles from a mechanic shop so first thing Monday, I have my car towed there. He takes a look and changes some spark plugs and fuses. He gives me a call and tells me that he only does electrical and I need a mechanic and he can’t recommend anyone. So, I start making calls. I called 7 places in total. This one place tells me they can do it and that they would call me. In the meantime, I am still calling around and call Mario’s. I immediately was impressed with the customer service. I am looking at reviews and the first place that said they worked on the fuel pump (which is what I started the conversation with) had not called so I simply call saying that I font need help anymore and I have scheduled a tow. They LITERALLY ALREADY HAD MY CAR without my knowledge. I was furious and had to cancel my tow. Car is at this other place and I just keep getting the run around. Long story short, I get my car out after I had to cancel a second tow the following day and spend $500 just to get my car back for the tow I didnt want and a diagnostic they “performed” but still didnt know the problem. I finally had my key and my car and get another tow ordered to get it to Marios. Its there. I feel better already. The next day I make a call just to see whats going on. Mario himself calls me and lets me know what the diagnosis is. Its the fuel pumps just as I suspected. Tells me what its gunna take to fix it. We order the parts and wait. The parts come in and he fixes it. I call again just to get an update. We talk about a few things and something else that needed repairing. We order that part and he gets it and puts it on. Test drove it to make sure everything was good. He communicated the whole way through. Broke everything down for me. And helped me when I needed it. It was one of the beat experiences I had from the start. I cannot recommend them enough. I am overjoyed by the whole thing. He is an honest business man, not out here trying to con people. I have a business that I operate as well. It feels good to know that there are people out there who run a place like I do. He had my car back to me in a week. For everything he did, the price was fair and timely. I would give them 10 stars if I could and everyone who needs a mechanic, I will always recommend this place. I hadnt had to bring my car to a repair shop since I bought it so I didnt realize I needed to know a good mechanic shop. I am also not from here. They have gained a lifelong customer. 10/10 all the way. Thanks so much guys. You deserve a gold medal for everything you’ve done.
We've been using Mario's Automotive for the past 4 years and we wouldn't go anywhere else. They are true professionals who go above and beyond to make sure your vehicle is at its very best. Since doing business with Mario we have always been happy with the end result.
Amazing Family business. Very professional and detailed. The tech test drove our vehicle before and after the repairs. Turns out it was a simple repair at a reasonable price. Very little waiting and great communication through the full process. I highly recommend this wonderful business. Great Job Guys!
Mr. Mario and his establishment is top of the line. I will not be looking at other mechanics to do my repairs from here on out. Flaco was the mechanic who did the work on my truck. The man went above and beyond. Left my truck running smoother than it has ever been. If you're looking for a mechanic to do work on your vehicle, I would suggest Mario's Automotive everyday of the week.
Had a super great experience! Very reasonable and fair prices! They did an excellent job diagnosing my check engine light and then repairs were made the same day! They went above and beyond expectations. I highly recommend them and I will definitely use them again!
Mario's is one of the best automotive shops in the city hands down. Years of experience, intense attention to detail and they always have the tools and knowledge to get me back on the road.
I have always felt welcome and fully taken care of here. 11/10.
My experience with this auto mechanic. I took my Cutlass for a problem to where my car was shutting off. Mario, the head mechanic there took several days to actually look at the car. He finally saw it and charged me an arm and a leg and as soon as I let the shop, the car did the same thing. He likes to charge a pretty penny and I do not recommend this shop.
Mario has what it takes to get your vehicle in and out in a very convenient, and very satisfying way. With hard to beat prices he fixed my whole a.c system for me. No doubt hands down the best mechanic I've been to.
I feel very good about how my ac. Works. He did an excellent job and even made sure he went along for a test ride before I drove off. Excellent customer service and I recommend Mario's automotive to everybody.
Mario and his crew are absolutely the best at what they do. The office staff is always friendly and Mr Mario always takes the time to explain and prioritize the needed repairs. I have complete trust and confidence in Mario Automotive
Definitely Five Stars.
I took my car in for an alignment, after a test drive I waited for the service to be completed for an half of an hour to be told it could not be completed unless I got my struts replaced or bearings done. The top of the page stated the test was based on a 20inch rim setup- I have 18's on my car may or may not make a difference but I'm stating the facts. Had a warranty so I Took it to BMW and they stated there were no issues and that they dont know how the got the numbers they had but the car wasn't as out of balance as they presented to me. I personally feel the owner was a decent guy, trying to do honest business. I just suggest getting a second opinion before getting work done.
We have taken our cars to Mario for years. They do fantastic work, are very fairly priced, knowledgeable, and so trustworthy. Have done multiple jobs from transmission replacement to minor repairs. We drive from conroe because no one is better!!
As a single female, I was overwhelmingly impressed with Mario's Automotive at 6710 Avenue W in Houston, Texas. I called to inquire about my Nissan's lights. Mr. Mario listened attentively and gave me his advice. He actually listened. He gave me quotes on how much the work would cost, and well as the cost of the parts. When I picked up my car, there were no surprises. The quote was the same! Prior to calling Mario's Automotive, I called several Nissan dealerships only to be put on hold! Mario's Automotive is clean, professional and the best customer service in Houston. If you want your ride fixed, you better start with Mario's Automotive & Transmission Repair. This man is honest, fair and has a sense of humor. His professionalism and honesty is above outstanding. I found my car a great doctor!
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5.0 star rating 8/23/2018
My son in law drove his car into a bunch of water and froze the engine! Meanwhile his insurance had elapsed, We thought the car was LOST! The Honda people wanted around $400.00 to just look at it. Mario and his guys took it all apart and cleaned it and put it back together. It runs great now, and cost was so damn reasonable. He is a great mechanic, and has great support team.I live in Conroe and he is my mechanic! Enough said right!?!
Sam J.
Finding a good Mechanic who does quality work and won’t overcharge you is very difficult to find in any city, let alone one as big as Houston. Luckily there is a shop like that it’s Mario Automotive! I recommend it to anyone looking for convenience and quality auto service. Mr. Mario (The owner) is very professional, knowledgeable, friendly, and most importantly his very honest with you. When needed they drop me off and they will pick me and always gets my car ready for me on time. The staff is always friendly and I can not say enough good things about the experiences I’ve had through the years.
Wonderful family that takes care of all your vehicle's needs! The owner is honest and down to earth. He never dumbs down the information when he is explaining car problems, but does a great job checking in with the client and using various analogies and/or diagrams to help the car owner understand what's going on. Their prices are really good! Honestly, they probably charge too little.
The service here is great, I trust Mario with my car. My bumper got messed up, but I needed my car for school. It was an emergency, and he fixed it in two days. He explained what was wrong with it and what needed to be done. The staff here was very friendly and knowledgeable. They did a great job in very short amount of time. I can't say enough good things about it, I'm very satisfied with their service. I would definitely recommend this place!
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