This rating is based on customer reviews, inventory size, pricing, and service quality
United Auto Parts in Houston, TX scores 92/100. Reviews skew highly positive: customers highlight professional, helpful staff (often praising Omero/Mr. Isidro), competitive-to-cheap pricing, broad inventory, tested parts, fast shipping, and quick pulls with short waits. The yard can look rough, but the team knows the inventory and helps locate parts. Strengths: value, reliability, friendly service, even loading help. Complaints: one alleged engine misrepresentation with no remedy, a canceled/delayed order, and an occasional overpriced small item. Overall strong value with room to tighten policies.
What clients say about United Auto Parts in Houston (TX)
I ordered this part for my car, and they told me it would be ready in two hours that day and that they would call me when it was ready. About an hour and a half later, they called to say they couldn't give me the part because the person who carries them had a problem. I asked if I could go pick it up myself, but they said no, that they were closing. They said at two o'clock that it would be ready on Monday. I think they bought it online and made more than half the price, so I want my money back.
Great place to buy parts for your vehicle, very experienced helpful and great prices! Very knowledgeable about the auto industry you can never go wrong here! Ask for Omero!
Been here twice. Their pricing is competitive and I've been really satisfied with the quality of their used parts. It's close to my shop so it's a win-win for both of us!
Gray parts and there even cheap great customer service a highly recommend this place to common by your use parts instead of I and them kneel and spending a lot of money
"Stay far far away from these scam artists" Omero RodRieguez and his team are the worst company you could ever deal with. I purchased a supposedly an 04 Pontiac Grand Prix engine and transmission with 54k original miles on it. What I received was a series ii engine which was old and clealry had many more miles on it than 54k as after installing the motor and driving it 30 miles the engine spun a rod. I contacted them and explained what happened he said he spoke with his boss and said they were not willing to do anything but sell me another motor at a discounted price. Watch out for these scam artists. They can expect court papers from me shortly.
Omero and mr Isidro go out of their way to get the parts you need great prices and they never let you down i highly reccomend them so many years of experience under their belt they know what theyre doing. They make me feel like a valued customer whenever i go buy parts from them. Everytime i need an engine they pull it out quick. They wont let you down go ahead and try them out for your self. Most of the starters and alternators are guaranteed to work they have been tested. The engines and transmissions have always worked out for me great hospitality and great atmosphere at this place.
Amazing place. Looked a bit shoddy, but the people are very professional and know their parts and inventory well. Well priced and even willing to bargain. Even loaded the part in my truck for me.
I usually hate looking for car parts because of the hassel... but when i went in today at united auto parts it was a complete exceptional expirence, i went in looking for a starter didnt know why mine kept giving out however the two gentleman in the front were very helpful and informative. They didnt take long to bring me my part & best part they actually even tested the part infront of me so i knew it was gonna work! I totally recommend this place in addition it was pretty inexpensive compare to other shops i had previously called. Definitely deserves the 5 stars keep up the great work guys!
Great customer service, looks like the Sales Man here have a lot of experience, drove all the way from Pasadena TX, and it was just what I expected, thanks a lot guys. keep up the great customer service.
This is definitely the place to go to for good used car parts. Great quality, great customer service, they make you feel at home. And most of all, great prices, you definitely get your money's worth. Will be coming back soon for more stuff. Thanks homero for being a big help, now I'm back on the road.
Outstanding customer service from Homer. Hassle free. Great quality used parts for a great price. Will definitely be returning here if I happen to need any other parts
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