This rating is based on customer reviews, inventory size, pricing, and service quality
Y Towing in Houston, TX scores 92/100. Recent reviews are overwhelmingly positive: customers praise fast response times (often 5–30 minutes), courteous, skilled drivers, clear communication, and fair pricing versus competitors. Many note careful handling, helpful advice, and going the extra mile (rides, repeat assists). Complaints are rare but sharp—some report rude phone manners and disputes over private-property/impound tows. No info on inventory, yard organization, or parts-finding. Overall: reliable, affordable, and quick, with occasional customer-service lapses.
The driver was very efficient with our car, great communication. And the price couldn’t be beat, lower than multiple competitors pricing. Pick up and deliver on time as promised.
Yasmeen was awesome he came and got me to pick up my car keys and take me to get my car and drop it back off all within 20 mins. He even got out and helped me get it started. I would definitely recommend this towing company. If I ever need a tow again I know where to go.
I called for an estimate, the rate that was quoted was better than every other tow company I had contacted. I worked with David. He was friendly, on time and very accommodating. I will always call this company whenever I need a tow.
I had a great experience with this place! I called them, and they responded quickly. They came to my location to pick up my car, as I had a flat tire, and took care of everything right away. The owner and his son were both very respectful and made the whole process so easy for me. Highly recommend
Dealt with the owner and his son, fantastic people helped me out when no other company said they would be able to get my car in a timely matter. Owner is very skilled on towing a hard to move car would absolutely reccomend
Very responsive and helpful when I needed vehicles towed from my property. Provided great advice as well. I will definitely be using them again in the future.
My clutch gave out while I was driving. I called Q & Y Towing. They sent someone and he arrived quick. He towed my car to the Ford dealership, after he had left, I called him back to come tow my vehicle again because dealerships was trying to low ball me and I needed to take my car somewhere else. He recommended me a mechanic and offered to drop me home afterwards. That was very kind.
Absolutely excellent experience! Before yesterday, I was a cynic. I had a bad experience from a previous accident with a tow truck company. But my experience with Y Towing was fortuitous and exceptional. (1) FAST - I called the main number for dispatch and within minutes I received a call from the gentleman who was going to help me. He came and took my car to Timbuktu (aka Tomball, lol) to my dealership. It was an hour drive and they gave me a fair price for the tow there. (2) KIND - The nicest, easiest people to deal with, from the dispatch call to the drop-off. He even sent me a photo of my car in the parking lot of the dealership! I honestly could not have had a better experience. We even became repeat customers after less than 24 hours later (deciding to move my car from the dealership to a repair shop closer to home). They even waited patiently while a handicapped person moved their car to make way for my vehicle. Through thick and thin, they were so helpful. I highly recommend this company to all!!
Y Towing customers’ service is excellent, my car powered off due to drained car battery, Mr Began instantly arranged his knowledgeable staff member, named Mr David, to provide me a service. Less than 20 minutes, Mr. David arrived and made car running, awesome… isn’t it ….. I’ll alway keep Y Towing in my mind for their compassionate care, knowledge, and prompt service. These are the reason I gave Y-Towing a five star…! I strongly recommend Y Towing for reasonable, satisfactory service. Thanks
David, with Q & Y Towing did a wonderful job after our car was involved in a hit & run accident. David pulled his tow truck in front of us and waited for over an hour and 15 minutes for the Deputy to arrive and complete the police report. David did not pressure me into a tow but offered his knowledge such that I could make an educated decision during the moment. I would definitely recommend Q & Y Towing. Great Job David!!!
Pray that these people NEVER tow your car! My vehicle was stolen and was towed by this company and i was given their information to call and find out where my vehicle was. The person i spoke to was VERY RUDE AND NASTY. He refused to look up my vehicle or even attempt to try to help me. Hung up on me and refused to tell me his name. His response when i asked for his name was “my name is we don’t have your car!” And even lied and said they don’t service the area my vehicle was towed but their company was listed on the police report. If you need your vehicle towed, take your business elsewhere!
I am immensely pleased with the service they provided. David went the extra mile by not only assisting me in dropping off my car at the shop in the middle of the night but also generously offering me a ride back home. This exceptional level of care and support truly impressed me.
I left today an extremely satisfied customer. My car shut off in the middle of the road and I quickly called for a tow. He arrived within five minutes and had my car in tow. He was very helpful in regards to the diagnosis and the problem with my car and helped me figure out what may be the issue. Not only was he helpful but he was very efficient and pleasant. I am so grateful!
Great towing company, I thought my car was stuck at the auto storage over the weekend until I spoke with Y towing. I got my car out the same day. If you want someone dependable, go with them.
This company is very unprofessional and have horrible customer service. They wrongly towed my car from a VISITOR parking spot while I was visiting a friend! When contacted they proceeded to hang up in my face and the resident who was also calling them to verify that I was parked correctly. I’m not sure if I was speaking with the owner but this person was very disrespectful and kept hanging up in my face. I will be taking them to court as well. These company is very dirty and will clearly get over on you for a few dollars. Wouldn’t recommend!
ZERO STARSSS, very bad customer service, clearly told me that the vehicle that was towed was not in a reserved spot but they still towed it. Did not listen to what I had to say and Rudely hung up in my face and blocked my number,m, even after I spoke to him respectfully. These people do NOT need to be in business
After 2 hours of waiting for a tow company. We called Q & Y Towing. They answered the phone immediately, gave us an estimate and arrived at our location in 20 mins. At 105 degree weather, the car was towed fast and taken to the mechanic of our choice. The gentleman that helped was very professional and patient with our situation. We highly recommend this towing service. Thank you for your help!
I highly recommend this company for your towing needs ! David was awesome!! I called to have my sons car towed and as I was on the phone with him for about 5 minutes and he was already there to help us !! Very fast service, friendly and professional!! Thank you so much David you are a life saver!
David went above and beyond to make sure I knew what steps to take in taking care of my wrecked vehicle. From the beginning of the whole ordeal, he explained my best options and treated me with respect and honesty. Could not be more thankful for the services provided by this towing service.
This was a really great experience!! I needed my car towed from a repair shop to a dealership in Brookshire. Sometimes simple me forgot to leave my keys behind lol. My driver offered to come to my home to pick them up from me.( of course that was a bit much so I told him not to) He was patient as he waited at the repair shop for me to bring my keys. He dropped my car off, let me know when he made it and who he left all my info with. Service was really great. Nice gentleman, if I ever need help again I will definitely call him again!!
I am so blessed to have found Waseem on Google. He was very professional, on time and efficient. I was stranded with my two little ones and he came quickly to get the vehicle and take us home. Very economical service and the best part he introduced me to a mobile mechanic that came the very next day. I plan on only using this tow truck service from now on. This is the first time I can say I had an overall great experience. Highly recommended!
My car broke down right before Christmas but David was amazing! Very friendly and helped keep me calm in a stressful situation. Made me feel very safe by wearing a mask and sanitizing his vehicle BEFORE and AFTER my ride. The price was unbelievably reasonable too! I highly recommend them!
They were very prompt with picking me and my daughter up even if it was around midnight. The guy (sorry I forgot his name) was very nice. Suggested i call a mobile mechanic to fix my car (i never knew they existed) which probably ended in me saving a lot of money with my car repair.
Thanks to Q & Y family towing we received a quality and professional experience that didn’t bust our bank. The car was taken care of, delivered safely, and our service was personalized to help us. We couldn’t be more grateful.
Website
