This rating is based on customer reviews, inventory size, pricing, and service quality
Lulus Wrecker Service in Houston, TX earns an overwhelmingly positive reputation—fast arrivals, accurate ETAs, careful tows, and courteous, professional drivers—with consistently fast response times and fair pricing. Many cite best quotes in the area and clear communication (texts/updates). Customers note reliability day or night and damage-free transport. One outlier mentions a disrespectful remark from a driver; otherwise feedback is glowing. Reviews don’t cover inventory variety, yard organization, or parts-finding, so that’s unclear. Overall score: 97/100.
What clients say about Lulus Wrecker Service in Houston (TX)
Call them if you want to be taken care of and not treated as just another car on the side of the road this company has been with our family over a year now and we never switched. They're drivers are kind and brave.
I was stranded on the highway with a flat tire .. I called multiple companies but Jorge with lulus wrecker made it in 15 minutes as he promised and got everything taken care of. Their price is very reasonable and compared to the others it was the best price I got. Highly recommend them
Isaac the driver was exceptional in his helping me. He went above and beyond , and was very patient with me finding my car at the place it was taken. I highly recommend Lulu's for a tow.
Lulu’s Wrecker Service answered my call when nobody else near the area did. They were able to arrive to my location in less than 30 minutes, with friendly service throughout the entire process. Zero damage to my vehicle, and more than fair prices. Will be my go-to towing company from now on, thank you guys!
George was very pleasant and professional to work with. He delivered my car safely, in a timely manner as promised. I have saved his number in my phone for any future needs! 5 stars*****
Effecient and timely. I was so relieved that this was the company that provided the towing services I needed. And the pricing was reasonable. Thank you George
The two that showed up were very nice quick and answered all my questions.Very professional and would use company again.There price was also cheaper than a different service I used the same day.So 5 stars all the way!!!!. Thank you two for making a bad day better!
10/10 Wrecker service. Jorge got to my rescue in the middle of nowhere. He was awesome and had great conversations with me that made me feel safe and he made light of the situation which made me feel better! I was nervous and so I called back to check on the time he would arrive. The office answered like they knew who 8 was and gave me an accurate ETA! We had several jokes between us about how I ended up and it was beautiful scenery along the way. The process overall was smooth and the price was greatly affordable :) THANK YOU JORGE
Excellent service. Broke down on the highway, they arrived promptly with flatbed. Also arranged for the car to be taken crosstown to my shop. They arrived on time and did a great job. Good guys with good attitudes.
Gave me the best price out of the 8 numbers in the area I called. & one of them was only 5mins away. & they had the quickest response eta than everyone else as well. Very polite, professional & communicative. Extremely grateful
Highly recommend.. They were super quick to get to my location and had great service all throughout the process. Also was very affordable, if in need just call them and it will be taken care of.
I was stranded on the freeway very early in the morning after my tire blew out. It was a cold and miserable morning and after calling quite a few towing companies I called this service and my response from them was amazing. They were willing to help and offered solutions to my situation. I throughly recommend this service to anyone in a tough situation and need help.
I highly recommend their business. At a most of overwhelming stress they didn’t take advantage and gave me an affordable price. The customer service I experienced was top tier and the came within 30 minutes of me calling. Thank you!
These people are truly honest, my sister had accidentally sent payment twice and the hold there word on the refund. Car got safe with no problems, they even offer to take my sister home after they dropped of the car at the auto dealership. Definitely recommend
This wrecker service is one of the best. I’ve been in two situations and each time they’ve came to my aid. The patience that they showed me was above and beyond. I will always use them before contacting anyone else.
Me and my dad have been using them for years. They are very quick and honest. Very fair pricing for distance. Will always give them my business for many more years. Thank you!
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