This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Scott Street Auto Parts Inc in Houston, TX earns a strong 92/100. Customers praise friendly, professional counter staff, quick lookups, and fast part retrieval/shipping, with 90‑day warranties (occasionally longer). Inventory is broad—late‑model and hard‑to‑find items—and pricing is often affordable, with notable savings versus dealerships. Old‑school counter setup; staff pull parts for you, making it easy to find what you need and wait times are usually short. Complaints cluster around engine quality issues, damaged items, and curt phone service, including one serious bias allegation. Overall trend: highly rated but not flawless.
After calling about 6 salvage yards, I called Scott Street, and let me just say that this place should have been my first call. Not only did they have the exact part I needed for my Honda Fit, the people I interacted with on the phone and at the store were kind, thorough, and absolutely helpful. Just joy to work with. My part came with a 90-day guarantee, too. I just had it put on, and everything is perfect so far. It’s nice to know that by using salvaged car parts I’m recycling, too, bringing new life to part of a discarded car. Take a look, too, at Scott Street’s About section on their website. It’s fascinating how long this small family business has been around, and I am so glad they still are going strong.
The customer service on the phone & in person is well . They look up your part you're looking for go in the back and bring it back there is a card charge for using a debit card. They also have 90 day warranty on parts . For a used part its a plus fir me I'll. Back . They do have cats inside running around I'm not a cat lover ,but I'm just there to get my part & I'm out .
Sold me a broke motor paid mechanic 1000$ then had to pay a mechanic to take it out I still have no car to drive & im out of over 1500$ this place iffy
Rusty from international truck parts in San Antonio told me the part was available in my area. It was so easy! The whole process, I called ,they had it I waited 10 minutes. Paid. That was all! Super easy!
Bought motor it was no good now I have to pay a mechanic to take it out just to get a refund so I’ve wasted over 1500$ paying mechanic n car still no good
One of the worst experiences I had. I will never step into this place again, neither will I refer anybody.Not to be racist a but when racism is performed I speak up on the matter. I see why people rather shop on line nowadays.
Amazing Staff with Thousands of parts to choose from. Affordable prices. Super friendly staff. George is your guy to go to. Again Amazing Place ! 5 Stars Auto Parts Store !
Someone wrecked the side view mirror on my Acura. I took it to the local stealership (Dallas area) and they quoted me almost $900 for a replacement, and they did not know when they would be able to get the part. I searched online for the part and found it at Scott Street. I grew up in Houston and think I got a part from them in the late 80s, so I gave them a call.
Kenneth found my part no problem. I paid on Monday (MLK Jr. Birthday) and the part was delivered to me by UPS on Tuesday (nice job by both Scott Street and UPS). I got the part installed Tuesday night. Overall, I saved almost $600. Glad I thought to do it myself. Thanks Kenneth and Scott Street!
Great customer service great used parts for reasonable pricing was my first time visiting here a week ago to get a alternator for a 2014 Toyota Corolla I got a lifetime warranty and my car is running like a new baby thanks guys.
They say in the hood there's no love but I can assure you that at this shop there is only love for their customers. Thank you David and his machanic for going over and beyond to make sure I left their shop with a master switch that worked on my Jetta . Thank you so much
I had an excellent experience at Scott St. Jorge quickly located the bumper I needed from my phone call, and we set up a time for me to come down and take a look. When I got there it was in great condition, and we negotiated a fair price for it. And the whole process took just a few minutes - I was back on the road without even needing an extended lunch break. I'm a very satisfied customer.
I called them for a side mirror and they tried to match my existing color. They even recommended a shop to install my mirror for me. They were all very nice and fast about getting me what I needed.
Wouldn't give me the time of day. When asking about freon: "No, I don't sell that ok. See ya." Click. I run a 50 unit car lot and was interested in purchasing more than just the first item I asked you about. You wouldn't know that because you hung up on me, richard. Call was 5-9-19 at 10:55 AM
Helpful and knowledgeable , the price is competitive and they have free delivery; it's always the right part "working right" the first time. My family has been doing business with them for years, first the father now the son. It's good to know there are still people in business you can trust. Thank you.
Great customer service and very helpful Love them.Since I've been on the SE for the last 10yrs that's how long I've used these guys used battery's with warrant they stand on the word
Everybody was very helpful. Andrew made sure my part was in and talked me through the entire installation process. Will be recommending them to all my friends
Wonderful people!! They know how to run a salvage yard, no Jacks are needed. Safe operation, godly people . they understand people that come in. I can't say enough about them. I I appreciated working with them helping somebody else they're. Good people thank God for that.
I bought a right rear brake caliper for a 04 Chevrolet Impala, I called ahead to check the availability and price, they honored the phone quote and they pulled the part,(which was a blessing in itself). They were professional and courteous. I was in and out in less than 30 minutes. I highly recommend this store to anyone looking for good, reasonably priced, in stock used auto parts.
I bought a air compressor from them almost two years ago and I'm still blowing in the wind! They were fantastic and I recommend them over every place I've been to in the Houston/surrounding areas!
Awesome customer service!!!! Warranties on alternators was a plus for me. And they are very honest. I will definitely return if i need other parts. Thank you George
This place has been my go to for parts for years... Staff is friendly and if in some rare occasions where that haven't had what I needed they located it for me elsewhere. No complaints whatsoever.
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