This rating is based on customer reviews, inventory size, pricing, and service quality
In Houston, TX, Direct One Auto Sales earns 96/100 with overwhelmingly positive feedback. Customers praise professional, patient staff and exceptional customer service, transparent, no‑pressure guidance, flexible in‑house financing, fair pricing, and a good vehicle selection. Many report quick, hassle‑free purchases, shipping help, and an on‑site mechanic for fast fixes; waits are generally short. One serious review alleges undisclosed mechanical issues and costly repairs, so some inconsistency exists. Data on yard organization or part‑finding is unclear.
I had an excellent experience working with Zamont King at Direct One Auto. From start to finish, they were friendly, knowledgeable, and never pushy. They took the time to answer all my questions, explained every detail clearly, and made sure I felt comfortable with my decision.
Place is Awesome. Very clean and great selection. Z is very honest and more than willing to work within your budget. Highly recommend Direct One Auto Sales. On-site certified mechanic.
Got a cash car from them and got an inspection after by someone else and they said the car is in pretty good shape! Glad I found this place will come here for my next cash car!
100 percent recommend this , best customer service I have received in years,
Owner knows his cars good prices and good condition cars.. if there's problems they will fix it in the spot . ?
bought a car a little less than a month ago from here customer service was great when i got there. when i test drove the car everything seemed fine except the air wasn’t blowing cold. his mechanic fixed that while i was there and gave me a warranty on the A/C only. car has been giving me issues since i drove it off the lot i have spent 1200 on repairs for the control arm, brakes, and alignment. so i called the owner to ask about the work done on the car (at the dealership he told me it had been serviced already) and the first thing he asked was there something wrong with the suspension. so he sold me a car knowing something was wrong with it and won’t take the car back because i didn’t pay full price. the car was 4995 i paid 4500 instead plus taxes and title. but told me if i came to get it serviced by his mechanic he would give me 50% off of the repairs because he knows he sold me a faulty car. spend your money somewhere else i am all about good business being a business owner myself would not recommend.
I enjoyed working with Direct One Auto. I needed in house financing option that was flexible and I got it here. They offer quality cars paired with exceptional customer service. If you need a used car that’s reliable and a team that’s attentive, this is the place!
Amazing purchase with a very smooth process. This was my first time purchasing a car and Mr. King answered all of my questions and helped me all the way through. Customer service is unmatched. Thanks again.
Everything about them is great. I can’t see myself dealing with another dealership this is truly a place to get your vehicle. Hands down the best place I’ve ever dealt with. I strongly recommend this place. Don’t just go off the reviews go se for yourself you won’t be disappointed
We truly appreciate you guys over at DIRECT ONE AUTO for shipping our SUV safely and damage free. My wife and myself will continue to purchase vehicles directly from your dealership. Thanks again!!
Husband and I want to Direct One Auto to look at a vehicle we were interested in. We were greeted by Zamont, whose customer service was amazing. Every question we had, he answered no hesitation. Everyone there was very friendly and everything was hassle free.
So glad I found Direct One Auto when I did. With a reasonable down payment I was able to get what I needed. An added plus is that they have a great mechanic right there at the location. They have a good selection of vehicles and the customer service you receive is excellent! The couple who own this dealership are really good people.
Very friendly and easy to work with. They walked me thru the whole process and got me in car! Going on 7 months and car is still running great no problems at all. Highly recommend them if looking for a quality preowned car
Thanks for finding my dream vehicle for me. You guys have been so friendly and helpful to me and my entire family. It's so hard to find honest dealerships with excellent integrity. I will continue to refer my friends and family to Direct One Auto.
My experience at direct one auto was wonderful. This man and his wife is the truth when it comes to buying cars. They was nice and very helpful they explained everything about the car and the finances. There was no hinting cost like most car lots have. There is even a mechanic on site to fix any problem you have with the car. It was fast service and there customer service was excellent they attended to the customer need as quick as possible. I will tell people about there car lots.
Hands down the best car dealership. The owner and his wife, the Kings are very professional and helpful. I found a great car and it has served me well. Any questions that I had they were able to answer. They worked with me on the financing. I would recommend them 5 stars!
My Experience with Direct One Auto Sales was wonderful!! The process to purchase the car was quick,efficient and professional. Mr King was very courteous and helpful. It really made the purchase and financing an enjoyable experience. It was refreshing to see that there was no high pressure salesman trying to force us to purchase a vehicle. The cars are top quality and priced very good. If you need to purchase a vehicle you do not need to look any further!! Direct One is Honest and trustworthy!!
I really had a great car experience! I didn’t feel pressured or rush in my selection. If you looking great customer service and reliable transportation and overall a great car experience and great deal definitely the place for you
I want to issue a courtesy appreciation out to Direct One Auto for shipping my Mercedes to me without any issues and providing the most intriguing customer service experience. Thanks again for your broker services and expertise.
The best on highway 6 I couldn’t have asked for better lean holders better people and better cars. I knew what car I wanted and they lead me in the right direction to get it. Marisha and Amonte are the best they’re patient and they’ll work with you till the end. Thank you so much for everything I look forward to seeing y’all again soon. ????????
This is the best location I have ever purchased a vehicle from. They are very personable and kind. Because of the respect and treatment I have received over the past year and a half, I decided to purchase a second vehicle from them. Always exceptional service!!!
All you can ask from a Used Car dealer is honestly and integrity. I can truly say these people are trustworthy and sell quality vehicles. My family and I have bought several cars from Direct One Auto without any issues. I highly recommend them to anyone looking for good quality vehicles
In one word: painless.
They REALLY want you to feel the pride of owning your vehicle ... Not just to sell you one.. They do their outmost to keep you in your chosen car, seated and buckled in. The ride with them was remarkable.
I would do it all over again
Thanks Marisha...
My next purchase will be definitely be from Direct One Auto. Mr. King and his team are extremely knowledgeable, the cars are in great condition, the prices are right and most importantly they have earned my trust! I recommend Direct One Auto to any future car buyers!
My experience with the Direct One Auto Sales team was one of the most positive experiences that I have ever had while buying a used car. They were honest, dependable, and courteous thru out the entire transaction from beginning to end! I am now driving my new (used) car with a smile on my face. The transaction went very smooth. They have a nice selection of cars. I would not hesitate to recommend Direct One to my family and friends. Just wanted to pass this on to potential buyers! Good luck!
Website
