This rating is based on customer reviews, inventory size, pricing, and service quality
Junk King Houston in Houston, TX scores 94/100. Overall sentiment is highly positive: customers highlight professional, fast crews, fair pricing, clear quotes (often by text), easy scheduling, weekend availability, and strong communication; most pickups are on time and efficient, from small items to large cleanouts. Complaints exist: a serious damage complaint with poor resolution and one missed time window without notice; a few wish prices were lower. Wait times are generally short with occasional delays. No reliable info on inventory, yard organization, or parts-finding from these reviews.
What clients say about Junk King Houston in Houston (TX)
I found Junk king online and decided to use them to get rid of my late father’s things out of his house. Ryan was nothing short of amazing. Very professional and courteous. You won’t go wrong if you chose them.
We hired Junk King to remove unwanted items from our home. During the process, their crew caused significant damage to every stair step in our house. This damage occurred prior to Thanksgiving, and as of now (February), the issue still has not been properly resolved.
The owner initially acknowledged the damage and stated it would be repaired. However, once estimates were obtained, the approach changed. We were told repairs would be handled in a way that does not restore our home to its original condition, including the use of mismatched materials because the original flooring is no longer manufactured. We were also informed that someone would be sent to do repairs without our approval.
We have been extremely patient and have given ample time for this to be addressed correctly. Unfortunately, the focus now appears to be on minimizing cost rather than restoring the damage caused. We are not willing to accept subpar workmanship or materials due to a contractor’s desire to reduce their own expense.
Homeowners should be aware and ask for proof of insurance and how damages are handled before hiring. Based on our experience, accountability and follow-through have been disappointing.
This review is shared so others in the community can make an informed decision and protect their homes.
Moving out of our house and needed some last minute help to get rid of a huge sectional and playset (and some other odds and ends). Joseph and Jeremiah were very polite and also extremely fast and efficient. Would definitely use this junk King again!
I love dealing with businesses that make things simple for me! These guys were super polite, punctual, and got the job done quickly! I would highly recommend!
Wow. Can’t recommend this company enough. Reasonable pricing. Arrived on time and as quoted. GREAT crew. Incredibly professional and quick. Highly recommend. 10/10
Was easy to setup and were prompt (and flexible) with pickup timing. They supported a request to pick up on the weekend while many others will only do this only during weekday
Had a great experience from booking to departure. The crew was very friendly and helpful. They arrived a bit outside the original window but proactively communicated well with me and it was not as issue. Would gladly do business with them again!
Junk King answered the phone. I tried two other trash removal companies but neither of those answered the phone. Junk King not only answered, they got me scheduled and gave me a firm quote via text based on my photos. They arrived within the 2-hour scheduled window and called 15 minutes in advance. Jeremiah and August were courteous and competent. These young men showed up and got to work. Payment was easy with a credit card. Thank you Junk King!
The gentlemen who hauled off a king size mattress for me were personalble and very efficient. I’ve used Junk King many times over the years and am willing to use them again.
Junk Kings has been amazing! I’m a realtor and my clients live out of state so we have coordinated this with them out of town and me here helping facilitate and they have been wonderful working with several different parties! They have taken such good care of us and been so helpful! Thank you!!!
The crew was AMAZING. Loaded all my trash with efficiency and consideration. Took less than 2 hours to empty a 3 bedroom home! I have used them over 3x and will be a forever customer! Thank you!
Great company!!! They came right away and removed a desk, dresser, and a chair. Ryan was a true professional. They even came on a Sunday when many other businesses are closed. Very affordable rates. I highly recommended this junk removal company.
Amazing experience!! Joseph and Jeremiah were super helpful and communicative. They gave me an estimate before they started and even sweeped up my garage after. Very pleased!! Thank yall!!
Very responsive and extremely easy to use - hauled away a pile for us for the agreed on price. Truck arrived just as expected. I def recommend this company.
Had a great experience using Junk King for one of my business’ home organization clients. Very responsive and reasonably priced. We will definitely use them again!
Jeremiah and Joseph demolished and hauled away an old play set on our property. They were polite, personable and very efficient. Happy to meet them! I'll be happy to use their services again sometime when the need arises.
We had to close down our family business of 30+ years. I had to deal with the stress of potential buyers who backed out and landlord representatives who were demanding xyz… all last minute! Junk King was the only thing that was right with this stressful situation. They came and did the work quickly and efficient. I flaked out on Ryan so many times because of the potential buyers, and yet he still took my calls! I would have ignored me. Ha! Everyone had such a good attitude and was so kind. We will definitely be using them again. Amazing company and amazing team!
The Junk King organization is awesome. They kept in close contact with me from beginning to end. There were no surprise add-ons money wise and to top it off the guys that came were so polite and so nice. I couldn’t have asked for a better experience I highly recommend theJunk King
Joseph and Felix were terrific! So friendly and courteous and very professional. They made quick work of loading our items and the price was very fair. Highly recommend!
First time customer. I scheduled a service from 4 - 6 pm. I’ve been waiting them for 3 hours. It’s almost 7 pm now. No one called me, nobody comes. I’m not at a super remote area. It’s only 30 min to their office. I’ve called them 3 times. They either ask me to wait or said the trunk driver will call me soon. I come for their good reviews and high scores. Not sure why they have such good scores. Not recommend.
I just had two polite guys pick up three items that I could not get out of my backyard. I wish the price could have been cheaper since I am a senior citizen, But they are no longer clogging my backyard
Very easy to work with. The team was quick to get us scheduled for our playground removal and did a great job. The team was very clean, efficient and organized. I would definitely use them again for any junk disposal projects.
Joseph and Felix did an amazing job. They showed up right on time and got straight to work. They were very careful with everything, got it all taken care of quickly, and when they were done they cleaned up everything. I’m telling you I’m calling them every single time I need junk moved. Couldn’t have asked for a better company or a better crew. Thanks guys!
To say I had a dirty job for Ryan and his crew at Junk King is an understatement, it would also be an understatement to say they did a good job. They did an AMAZING job! It was hard work, no easy lifting, required coordination of a skid steer and three of their trucks working in tandem. They got on and off of my lot leaving nothing behind... nary a scratch or trace AND all in one morning, exactly as promised. I will be using Junk King again in the future, they can count on that!
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