This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Black Star Towing in Houston, TX scores 94/100. Sentiment is strongly positive: customers praise fast response (including late-night), careful handling (tight garages, motorcycles), professional, friendly drivers, and affordable pricing with clear communication. Common themes are short wait times, helpful dispatch/front desk, and reliable flatbed service. Downsides: a few reports of wrongful apartment tows and rude replies. Little to no info on inventory, yard organization, or parts availability.
Address:
6220 Westpark Dr Ste 216D, Houston, TX, United States
What clients say about Black Star Towing in Houston (TX)
Just wow when I say excellent service, they arrived in very quick time and the pricing was very affordable and competitive. My car overheated and I was stuck in car for hours with my dad prior to calling Black star after trying call other tow companies that tried to over price me and was taking forever I decided to call Black star towing and im very pleased and grateful that I did. Their tow truck guy arrived in a timely manner literally less than 20 mins got straight to work hooking up my car and he was very friendly and had excellent customer service. So very thankful fr you’ll I def will spread the word to my friends to use your services & hopefully I won’t need another tow lol but if I do i definitely will be a repeat customer! So glad yal got my car home safely.
Amazing towing service! I had a great experience with A Tow Truck. They provided fast and professional flatbed towing and took great care of my vehicle. The driver was friendly, on time, and very helpful. If you’re looking for a reliable tow truck in Sugar Land TX, Stafford TX, or Missouri City TX, A Tow Truck is the one to call. Great prices, excellent customer service, and dependable towing. Highly recommended!
Black star towing was very professional , on time and his driving skills is excellent. I recommend him 100% .
Thanks again for your excellent service .
I encountered a very horrible experience with this company, they wrongfully towed my car and when I called to let them know that the apartment complex confirmed that the spot WAS available, the guy told me to take it to court! Costed me 300.00 that was for my rent! VERY CARELESS - VERY RUDE - VERY UNPROFESSIONAL
This is a horrible towing company! They wrongfully towed my car from my apartment complex and when I told Roberto what happened his only words where take it to court! Very rude! Very unprofessional! Costed me 300 and had no remorse for towing my car for no reason! And his name might not even be Roberto has he wouldn’t give me any answers!
Great experience! Very kind gentleman went above and beyond. He bought me some water and after he took me home, I left my phone in his truck and he returned it to me. Good prices. Will definitely use again if I need a tow truck.
Sam was great! I hit a stupid pothole and needed help putting my donut on. He got there quickly and was super nice!! Thanks again Sam for helping me out in a pinch!
Exceedingly swift and exceptionally dependable! Arrives precisely when required and surpasses all expectations! The tow driver exemplifies professionalism and warmth.
I got one of the tow truck drivers and he was great. Give me a very good price, informed me of my car’s issues, was very friendly, and ensured great quality of services. Definitely gonna use these guys now.
As much as having to have a vehicle towed is never fun, this was the best possible experience I could have had. Professional. Quick. Polite. And obviously knew exactly what he was doing. I definitely appreciate his expertise and assistance and would recommend this company to anybody in need of a tow!
Yazan really came through and helped me out when the city was sleeping. I called many people from facebook marketplace and google. He was the only person to help me. I’m a building engineer and I received an alarm at one of my buildings in the middle of the night. Long story short I ended up in a ditch at 3am. And Yazan was the only person to help me!!! I’m definitely going to use them again and I highly recommend him!!!
After 4 failed attempts from other towing companies Blackstar/Evan Towing and Recovery came in and got the job done. Was in a very tight low clearance garage at the Houston George Bush Intercontinental airport (IAH) and Yazan, the driver, meticulously pulled off probably the greatest and most skilled tow I’ve ever seen. He was able to get the car out without hitting anything in such a tight spot and I was truly impressed by his friendliness and professionalism. 10/10 would recommend this company if all their drivers are like Yazan.
Thanks y’all for the help when I need it.
Words can’t explain how long I was trying to get help. My car started to run hot. In I was on the way home from work. I goggle. Towing company near me not for hire. And lest then 20 minutes they was there in ready to go. Heading to my house safe as sound.
Thank yall god bless.
This is my go-to towing service. Yazan is quick and knowledgeable and will get you where you need to at a very reasonable price compared to other towing companies. Highly recommend. I’m sure they will be huge in no time!
Great Experience my tow guy Riad was so nice and helpful and gave me water for my time in heat. The tow was a reasonable price
Thanks for your service.
Great service. Good communication from the dispatch as well as with drivers. Great pricing and response time definitely recommend if you are from the Houston area.
Best tow in town. Called because my motorcycle needed tow, my guy pulled up with the best attitude hooked it up, strapped it down and took the least bumpiest route he could find, got my bike home safe and sound! Called many places and they all left me hanging didn’t wanna deal with it but not Black Star!!
I can't say enough good things about black star towing The front desk lady was super helpful and made everything clear. Paying the invoice was quick and easy, and dropping off the key was no problem at all. Excellent service overall! And the are open 24/7 and you can just walk in anytime with no issues
They was very quick helpful and responsive when I called about getting my car towed. They was very affordable as well I would definitely recommend them to anybody
I recently had to visit black star towing to pick up my key and pay an invoice, and I was pleasantly surprised by the experience. The staff were incredibly kind and helpful throughout the entire process. They made what could have been a stressful situation much easier to handle. I highly recommend black star towing for their excellent customer service and professionalism.
Thank you guys for the service
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