This rating is based on customer reviews, inventory size, pricing, and service quality
Rick's Tire & Services Inc in Seattle Hill, WA scores 94/100 and trends strongly positive. Reviews cite honest, professional staff, clear communication, fair pricing, and fast turnaround—often same day—with quick sourcing of tires/parts, a ride home in one case, and a place to wait. Work spans oil changes, alignments, tires, and major repairs. Customer service is largely excellent, though a few negatives appear: one rude interaction, a disputed fuel‑pump install, and a grease‑stained jacket. Parts availability seems strong, but there’s no info on yard organization or browsing parts.
I called to set up new tires for Volvo recharge.
Mark was able get the tires and install two days later. The install took just over one hour.
I am very satisfied with the work and service in general. I recommend the service if you are looking.
These guys were awesome. I took a nail to my tire Monday night. I had new tires by Tuesday mid morning—I called them right at closing, and they were able to coordinate getting me new tires, talking through options, get them ordered, get me an appointment, and send me on my way a full day before I was able to get an appointment any other places. They seem to really care about cars and your experience. Definitely going back for future car needs
Trustworthy, honest, and reliable! I’ve only ever strayed from Rick’s once (out of necessity!) and it was a mistake. The team here has never made me or my wife feel stupid or taken advantage of because we aren’t big car people. Mark is fantastic and this place deserves your business. Thank you for taking such good care of my Subaru :-)
Rich’s Auto Service saved my day. Had a flat tire and needed new tires. They quickly got my truck details and ordered new tires. Got my truck there, they put new tires on and changed the oil and checked fluids etc as well!. Highly recommend using Rich’s.
Ben
I came in to get air in my tires since i got a low tire pressure alert on my dash as i was driving on Aurora. They were unnecessarily rude and seemed like they had no interest in helping or speaking to me. I was very kind to them and still showed gratitude regardless but, if your a woman, especially a woman of color, i would not advise you to come here, there are many better options in the area. ‼️
My appointment was for 8am I got there a few minutes early and they open at 8am but were already open and ready to start
High energy staff did a quick, thorough inspection and changed my oil
Very pleased
I've brought my vehicle there a few times and always a good review. But have one complain, I had left my jacket in the back seat when I went to get it this morning it was full of grease. Someone put it on and worked on the vehicle, not cool at all. Four star.
I had a great experience! Very professional, friendly and I trust them. They alsohave a place to wait, if you wish. I plan to use them for my car service in the future.
When our loved van decided to overheat and blow a head gasket. Our only option was to install a new engine. The folx at Ricks are the only ones we could trust to give us real diagnostics and the real information on the possibilities of our options. In less time than the dealer and under cost we are back on the road with a more trustworthy vehicle than before. Our family has trusted Ricks for years and will continue to do so. If you need mechanical help on a vehicle I would define start here. Thank You!!!
I have been taking our cars, Lexus & Acura, to Rick's for 8+ years.
Mark and his crew have taken good care of us, handling everything from installing tires to diagnosing complex issues and replacing engine coils.
I've appreciated their honesty and ability to get repairs done quickly, often on the same day.
I so appreciate this neighborhood treasure. Mark is helpful, knowledgeable and ethical. He has cared for our old Subaru, our new Subarus and all our out of town guests that find themselves with car trouble. Great communication and scheduling as well.
I just bought a set of truck tires from Rick's and the experience was very good. Nicest guys in town, honest, and they do it right. This was actually my third set of all terrain truck tires I've bought there over the last 20 years. I won't go anywhere else
I have been using Rick's Tire and Service for many years now for all my car maintenance. I have found them to be very fair in pricing and delivering great service.
Rick’s is the best auto repair service I’ve ever used. I’ve taken multiple vehicles to Rick’s for a variety of different issues. Mark and his team have never disappointed me. I don’t think they could be more honest or fair.
I needed to have a wheel alignment on my vehicle. I found Rick’s Tire and Service through their great reviews and decided to give them a try. I’m glad I did. The price for the alignment was reasonable, and work was completed within the time quoted. I had a great conversation with Mark, the owner. He was friendly, knowledgeable and clearly takes pride in his business. I recommend Rick’s Tire and Service to anyone looking for honest, reliable automotive work.
I have been going to Rick’s for many years for multiple cars. They always get us in right away and are so patient with this non car person, car owner. They explain everything in a way I understand and give the best advise. I trust them so much. A trusted mechanic is like gold as far as I’m concerned. Thank you Rick’s!
Staff was very helpful and completed the work within the timeframe that they said they would. I had them switch out my winter tires for my all season tires and they charged a reasonable rate. It was a pleasure getting work done at Rick’s and I plan to return again.
Seth was amazing! They worked hard and fast to figure out what was wrong w my car and make sure it was safe for me to drive! Pricing all seemed really fair too. I won’t take my car anywhere else now!
Very detailed & personable discussion of what my vehicle’s needs were going forward regarding towing a camping trailer. The service itself was scheduled quickly and my vehicle was ready for pick up at 2:00pm. Awesome service. I highly recommend Rick’s Auto Service.
Horrible experience. Seth replaced my van's feul pump and got it working for 1 whole afternoon. I had to pay a ton for towing, the new part, and the services. Now I need to pay to tow the vehicle back to them to get it fixed again. Seth's attitude was very much "not my fault, not my problem." I have already had another mechanic look at the new pump and determine it was installed incorrectly. They fixed it in just a couple hours. NEVER BRING YOUR VEHICLE HERE.
Had an unexpected oil leak problem with our car. Dropped the car off overnight without an appointment in hopes that Rick’s could look at it in the next couple of days. They were able to research, pinpoint what the problem was and called me with summary and provided a cost estimate. We had the work done and was ready for pickup that same day. Once again excellent service by Rick’s at a reasonable price.
Our car had several problems that we knew of, but one had been new. We were referred to Rick’s by a friend. They did a full inspection and Mark gave us a detailed description of all the issues and the one that needed to be taken care of immediately, which was the rear brakes and rotors. They also gave us quotes on all the repairs needed in the future.
The work was done on time and at the price quoted. Our car has been running great.
We will definitely be returning to Rick’s in the future to get all our repairs done and maintenance. We highly recommend them.
New: our engine light came on at the end of the day. Rick’s said we could bring the car in the next morning. They found out it was the oxygen sensor that needed to be replaced and the part was available. They got it done in the same day. We feel very confident, bringing our car to Rick’s for their expertise, efficiency, and honesty. These guys are fantastic!
I recently brought my truck to Rick’s for the first time after the shop was recommended by another mechanic. I was quickly given an estimate for the needed work and a detailed explaination of what would be done. When the truck was ready, Mark was able to save me a lot of money on the final price, as they were able to fix the issue without bothering with additional steps! Very honest and solid work.
Website
