This rating is based on customer reviews, inventory size, pricing, and service quality
Complete Auto Repair in Seattle Hill, WA scores 93/100: reviews are overwhelmingly positive about Ben and team’s professionalism, clear updates (calls/photos), quick turnarounds, and fair, competitive pricing with no upsell. Wait times are usually short or well‑scheduled; occasional delays come from parts availability. Weak spots: a ~$200 diagnostic fee some felt wasn’t disclosed or applied to repairs, one concern about office professionalism, and a battery check missed after a service. Reviews don’t address parts inventory, yard organization, or finding‑parts ease. Overall, trust and service quality stand out.
What clients say about Complete Auto Repair in Seattle Hill (WA)
I had an appointment with a different mechanic the day before heading on a big weekend road trip that fell through. Luis thankfully had some room on his schedule to squeeze me in and promptly got to work on my car. Great communication and competitive prices! Super satisfied with my experience and I look forward to getting more work done at CARS in the future!
Amazing service. Took my car in and they immediately worked on it and sent pictures so we were able to see what was wrong with the vehicle. Shoutout brian for taking care of us and being honest.
Expect to pay a diagnostic fee around $200. I spoke to someone who I assume is the owner. I asked if the diagnostic charge would be applied to the overall job, I was told maybe. I decided to not use this business because the cost was so arbitrarily set, high, and not very transparent.
Communication, I've never had a shop call me with updates throughout the day (when needed). Accurate. He was booked for some time but stuck to his schedule. Accommodating.
I will be back for regular maintenance and larger issues that may come up in the future.
Ben is amazing. He knows what he is doing and will get you back on the road ASAP. Thoroughly impressed with his work. I highly recommend, and I picked him based on his reviews. Had me back up and running in less than two weeks with most of the wait being on parts, called me to keep me updated on status, and was all around professional and friendly. Go to him. He deserves your business and he won't disappoint.
$200 to get the problem with my AC problem diagnosed and an estimate that does not go towards the service of the AC. This price was not disclosed when scheduling. When I arrived, Ben had a woman sitting on his lap in his office. Not my business, but not professional and overpriced. They got me in quickly which was nice, but I’ll never come back here.
Ben is very professional and honest person! With huge experience and expertise he is truly best mechanic in the area!
He is like car doctor will do diagnostic reaper and make car running like new!
Thanks Ben!
Vic
Ben has helped my family for years. He consistently goes above and beyond and provides excellent customer service. I would feel comfortable recommending Ben and C.A.R to anyone!
After three visits with three older vehicles, I've come to trust C.A.R..
Ben could easily have oversold me on repair work for a noise issue with my old truck; instead, he drove around with me for 15 minutes until it got warm enough to hear it and diagnosed it. He told me exactly what it was, informed me when to tell if it became a serious issue (which he didn't think it would), and--being a 20 year-old truck I don't use much--advised me that fixing it would be unnecessary and a bit expensive, then just sent me on my way. Who does that?!
That was 2 years ago. Just like he said, the issue never got worse. Saved me a ton where less scrupulous mechanics could have taken advantage of a worried guy who loves his old truck.
They were able to get my ignition repaired the same afternoon, after someone tried to steal my work truck. I may have waited longer for the tow than I did for the repair. Huge relief to have it back in service!
I really appreciate the HONEST, great, quick service Ben provided. My car is running like new and it was a quick turn around - I got my beloved car back a day or so after I brought it in.
took toyota tacoma 2017 truck in for oil change and 40K check up.
work done and paid for ... nov 4, 2020
nov 25,202- exactly 3 weeks to the day truck would not start. found another repair shop who evaluated and determined battery would not hold change and needed to be replaced.
a normal check up- all my life - has involved an evaluation of the status of the battery- how much "life " is left in it... i would say this was not done
the result: paid over $506 total to have correct work done.
Ben has been my mechanic for 5 years and he's amazing and we all know having a mechanic you can trust can sometimes be hard to find. He's always done excellent work for a good price, timely in getting me back on the road, and professional to work with. I highly recommend using him and his services!
This is a great shop. The service is comprehensive and quick. They treat me with respect and are completely transparent with the work they do. I highly recommend them!
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