Best Service & Repair in
Seattle Hill (WA)

They really lives up to their name🙌🏼 They fixed my 2011 Mini Cooper at a very reasonable price, were clear and upfront about costs, and even came in cheaper than other shops I checked. If you have a European car that needs work, I highly recommend them!

I've been bringing my CLA 250 (2014) here since 2018, and the service has consistently been excellent. Illona and the team have always been honest, knowledgeable, and reliable—qualities that are hard to find in the auto service world. They genuinely care about their customers and never push unnecessary work, which has earned my full trust over the years. I've usually corresponded with Illona directly, though I noticed she hasn’t been as involved lately and wasn’t in the office during my last visit in September 2024. Hoping all is well with her! Regardless, the team continues to deliver great service, and I still highly recommend this shop for anyone looking for trustworthy, high-quality car care.

This is the best experience I’ve had with a mechanic. He was straight to the point.. no BS (which is rare to find these days) As a woman it was the best feeling ever to be taken seriously & to be talked to with honesty. They took in my car in same day, which thank god because I got a new job & needed it immediately!! They got it fixed quicker than expected & the price seemed reasonable. Overall an easy experience. I will 100% be making this my go to car spot from now on. Thanks again!

my car's timing belt had gotten destroyed and needed replacement after 170K miles, i took it to another mechanic and was quoted up in the $2K range, took it here instead and got it completely fixed for several hundred less, even discovered an issue with the camshaft that had also gotten damaged from the belt, got that replaced as well. a few days later, there were still issues, so i took it back, and got it fixed up again on a walk-in notice, new fuel injectors and labor, all for free. these guys are very good and kind and helped me so much when others told me my car was totaled. thank you!

I’ve been there for an oil and transmission fluid change. The price was affordable and they also have a great customer service.

I absolutely love these guys! I've used them for years but felt compelled to leave a review since my last experience was so exceptional. My 20-yr old car had an issue that was difficult to diagnose. They stuck with it until they figured it out AND kept it longer to make sure it was resolved. I really appreciate their dedication and integrity. It's wonderful to find mechanics you can really trust that charge reasonable prices. Can't recommend them enough!

had a coolant leak, they fixed it in less than 24 hours. great fair prices, cool people and overall happy with the end product. will definitely be coming back if i have any other issues.

Outstanding. I've been coming here for years and brought several cars to them, one of which had an electrical issue the dealer couldn't figure out but the guys at Best Service solved the problem right away. I tend to keep my cars for a while and this is where I go to keep them running like new. The pricing is fair and I trust them completely. I'm so thankful I found this place.

Highly recommend. I was able to bring my Audi in and have it finished by day’s end. Ended up paying even less than the original quote, which demonstrates the integrity of the shop. They went above and beyond, changed my oil and replaced my fob batteries free of charge. You will not regret choosing this place.

Came in for some work in the morning. Unlike the last shop I went to, these guys were honest with what they could do and told me they had to take a look first. These guys got my car out same day and even removed a really pesky bolt! Fair pricing. Taught me about what was going on with each issue they encountered. I’ll be back! Thanks again.

I’ve gone back to Adam for years for maintenance & repair on my C250. Reliable & honest expert opinions. His quote is fair & labor cost is reasonable. His turnaround time is remarkable - I usually get the car back on the same day. Thanks Adam!

very pleased with the repair beginning to end. I was given an accurate fair bid, service was done as promised and on time. Quality of work seems very good by the little driving I’ve done so far. Highly recommend. (Mini cooper clutch replacement)

Our ML350 needed a major repair that turned out not to be straightforward. Best had given us an estimate, but it was high enough that we sought a second opinion. Got the same estimate and diagnosis from another shop. We chose to go with Best. The repair took a while due to confusion with which parts (manufacturing year had split suppliers). Even though it took much more work, they honored their original estimate. They even fixed a couple other small items for free. We will take our car there again in the future.

This shop offered the best price for timing chain service on bmw N26 engine. In addition to changing the timing chain they also changed high pressure fuel pump and did valve cover replacement with gaskets. The final repair cost was the same as the estimate they gave after diagnostics, they charged no extra money. After the repair the car runs great. Highly recommend these guys, they can do proper complex repairs for very reasonable prices.

Amazing garage for European cars. Reasonable pricing and trustworthy. After being a repeat customer for 2-3 years, I had a transmission issue they could not fix and diagnose specifically and were nice enough to not charge me and refer me to the VW dealership and a contact they had there. Really great service.

There's a good reason they have such high ratings. The Check Engine light on my 15-year old Mercedes came on. I phoned a couple of Mercedes "specialist" garages in Lake City who would only look at the car two weeks out. I called Best Service and Illona asked me to come in that afternoon. They ran the diagnostic, showed me the results, and I got the car fixed the next day (new spark plugs). The whole crew come across as transparent and trustworthy.

Ilona and her crew are the best in the city. My Porsche Cayenne T had a major issue with stuttering and hesitation. I thought it would be fuel pump or filter, but Best diagnosed correctly a bad PCV valve for the turbos. They did the diagnosis, the hard work, and the test to ensure that it was running properly, and it is working better now than ever. Top notch service. A+++

My BMW 550i died on the freeway and my wife and I were able to get it home. I called Best Service first thing in the morning after reading their reviews online, and they we able to get my car in right away and got the alternator changed out the same day. And a few hours earlier than I expected. Very nice and professional, I would highly recommend doing business with them.

I don’t know how to start. Trust or not, this is my first ever written review in my life. First thing first, if you have a car problem, VISIT this shop and you can trust on me on this one. I would really want to recommend even if you are far from here too. I would love to spend my uber money on this shop absolutely anytime and anywhere. They are great, very honest, very reliable, and very responsible of what they are doing. I could write a whole essay how good they are. I called them, i got check engine light, and Ilona working whose working in front told me to come right away since their dignostics are FREE. I went both dealer shop and here, the result came out the same. Dealer charged me $2250 and they charged me $780 for everything with an additional pct valve replacement. They wont give you any pressures on anything. They will give you the choice or the heads up for very honest suggestions. I woudlnt be writing this spending lots of time, but they deserve and worth it. I went there the next day I picked up the car since I had a oil pressure light on. I called them, they asked me to come rightaway. They will look it out right away despite of what they are doing since they are just so responsible. He realized my engine oil was low, so he topped it off for free of charge. Unbelievable. I wouldve love to pay the charge but they refused. They also told me if theres still another problem, asked me to come anytime. I was so happy and satisfied so much and glad I found this store. I will bring anyone I know to this shop without hesitation. Theres no benefit of writing reviews, but Im just too happy and thankful to them. They are the best even spending a lot for uber. They are just WORTH IT!!!!!

I have been trusting my '03 Passat to the this team for over 4 years now and couldn't imagine taking my car anywhere else. They do great work,are up front on repairs and costs and are an absolute pleasure to do business with. I highly recommend them.

I plan on coming here again after they just fixed my accord. Came in for an appt thinking I had an oil pan leak but it turns out it was just a power steering fluid leak. They fixed up my car right away and I was very happy with results. They also gave me a first time customer discount. Will come back here with my Audi if anything ever needs fixing.

A charming and quaint-sized shop off Aurora Avenue.Great customer service, clean area, and the office manager was very kind. They gave me a reasonable price to check and fix my VW without including a diagnosis fee on my vehicle (based on my particular situation). They gave me advice on vehicle maintenance and what to expect and I really appreciated it. I felt a genuine care of service better than most larger shops I've experienced. Will definitely return in the future.

It was such an uncomfortable feeling not knowing what was wrong with my car and not being familiar with any mechanics in the City... I am truly thankful for their honestly and professionalism. I thought my engine was shot and needed to be rebuilt/replaced... turns out I needed a new ignition cord and spark plugs, thousands of dollars difference. I nearly cried when she told me what the diagnostics said. So thankful for them. If I ever need a mechanic in the future or have friends/relative ask me where to go, I will totally recommend Best Service and Repair, hands down! The go-to auto shop in the city!

These folks are amazing. My truck's anti-theft alarm went off, making it so I was unable to start it (because it thought it was stolen). Turns out it was the fuel filter and pump needed replacing. I was quoted $1,500 to fix it at the Chevy dealership. After calling around a few places, I found Best Service & Repair. They quoted me $700 (that's $200 less than the rest of the shops I had called). I had my truck towed to their location and they informed me that it would be ready to pick up the next day. I got a call back 3 hours later, informing me that they were able to get it all fixed and running and I could come grab it same day! Elona and her staff were all smiles, incredibly knowledgeable and friendly. I will never take my truck anywhere else to get worked on and continue to recommend all of my friends and family to their establishment. Thanks again for getting me back on the road!

I have had my vehicles repaired exclusively at Best Service for years. Elona and her team of skilled technicians provide expert diagnosis and affordable repairs. They are professional, honest and reliable problem solvers. I am so grateful to have found her and this shop for all my Mercedes maintenance and repair needs. They go above and beyond every time! Thank you, Best Service as you are simply the BEST!

My 2008 BMW broke down on the weekend around Northgate with engine overheat warning. I was looking for nearby auto shops while waiting for the tow truck and decided to go with Best Service and Repair based on the great reviews, which I am really glad I made the right decision. I dropped by first thing in the morning and delighted to find out from the woman owner that diagnosis is free. They worked on the car the same day and kept great communication on each step with detail cost breakdown. They took it out for multiple test drive and make sure all codes were clear properly, and also contacted the dealer to find out additional information over the recalls that has been done on the car. Thank you Ilona and the mechanics there. I will definitely be back for services here in the future, along with my other European car to this hidden gem!

This shop provided the best experience I've ever had while getting work done on my car. I went there for some suspension problems and after describing my issues they quickly found out the problem, pointed out and explained what was causing the problem and got to work repairing it. They have a nice waiting room with a computer and loaner cars for those who need them. After they had fixed the problem I was shocked and excited as to how little I had to pay for their service. I would definitely recommend this shop to anyone who needs work done on their car.