This rating is based on customer reviews, inventory size, pricing, and service quality
In Seattle Hill, WA, Audi Seattle Parts Department appears highly rated (94/100). Reviews spotlight a professional, proactive staff—Tuna, Tony, Reza, and Graham—praised for clear updates, courtesy, and hands‑on problem solving. Ease of getting solutions is strong even when a part isn’t on hand; staff help locate alternatives or the needed item. The main gripe is occasional delays from misordered parts, typically managed with good communication. Pricing, inventory breadth, and organization specifics aren’t well covered in these reviews, so conclusions there are tentative.
What clients say about Audi Seattle Parts Department in Seattle Hill (WA)
I needed a wheel lock - I couldn’t find mine and needed to get brakes checked. Went to my local Audi, they couldn’t do anything and sent me to Seattle. Seattle also didn’t have the wheel lock. I had looked everywhere, and so had many people.
Tuna from Seattle Audi Parts as I was about to leave went in my trunk and went in a compartment no one had gone to under my spare and got the wheel lock. No charge, just wanted to save me time and he knew it might be there. He didn’t have to - but he did. That wheel lock was stressing me out and i’m really grateful! Thank you very much Tuna, have a great day man!
Yiwei Chen(Jaime) was awesome. He updated my wife and I every step of the way on our purchase of her Q5. Was very friendly and I will definitely be using him when I come back to get my car.
Tony is a huge asset to Seattle Audi. Took my car in for an oil change and a noise in my suspension. Constantly kept me in the loop on whats going on and things they want to try to resolve the issue. Wrong parts were accidentally ordered so that delayed the process a bit but Tony was proactive, apologetic, and had solutions for exceptional customer service. Will come back for all services because of Tony and will only own Audi's I buy from this dealership in the future.
Visited Audi over the past week to have my vehicle diagnosed. Reza Kosarian was very knowledgeable and thorough In diagnosing my car for an oil leak and potential faulty slave cylinder. I am really happy with the peace of mind this technician has given me with my vehicle! Professionalism is definitely apparent in this shop and I will be a returning customer! Also Graham Campbell was really nice to speak with over the phone with the options for solutions that are necessary and not so necessary based on other consumer experiences and factual knowledge and care pertaining to my vehicle! I am the type of guy that I will research thoroughly and I’m not afraid to resolve an issue with my vehicle. I’ve changed out numerous things myself from a headlight to the fuel pump. safe to say I am no longer skeptical of dealerships in general and will be taking my vehicle in if needed. Cheers!
I've been taking my vehicle here for annual maintenance and services for 10+ years. Always treated with professionalism and courtesy. They have a nice quiet customer lounge and work area if you opt to wait, complete with desks and monitors, plus free Wi-Fi, complimentary coffee and snacks. You can actually get some work done.
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