This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of Golden Aztlan Auto Tech in Chicago, IL show polarized sentiment. Many praise fast, affordable service, polite staff, and quick in-and-out tire/brake work; others report poor workmanship (unbalanced tires, rim patched with filler, a tire sold as new failing), pressure to buy pricier options, rude responses, money disputes, and long waits. Professionalism is noted by some techs, but trust is questioned. Inventory variety, yard organization, and parts-finding ease aren’t clear from these reviews. Overall: 63/100, with strengths in speed/price but serious quality and honesty concerns.
What clients say about Golden Aztlan Auto Tech in Chicago (IL)
They are quick and polite. They showed me the problem where the air was coming out from my tire and gave me options. Affordable. Would recommend. I was in and out within 20 minutes.
Mr. Leo conducted himself upstanding. Very important to communicate on a high performance. Mr. Leo not only granted me brake repair. His team and himself made the job speedy for the duration given for completion.
AVOID AVOID AVOID!!!!! RIP OFFS, DONT TRUST THEM!!! I went to this tire shop and purchased all 4 tires brand new, after a couple of months I needed an alignment mind you the vehicle is hardly used I was told at the tire shop that it happens because of the pot holes I did mention I hardly use the car (I don't drive over the pot holes but w/e) months later same problem happens but my boyfriend took the car for an alignment, not only did they aligned the tires but they tell him they couldn't fix one of the tries because the rim was crooked. The 3rd time my boyfriend takes the car to a different tire shop to see if the rim can be fixed, as it was told to him it was crooked. Well the tires were aligned but the rim was never crooked AND THE TIRES WERE ALL UNBALANCED, ALL 4 TIRES WERE OFF BY 4 POUNDS EACH!! NO WONDER I HAD TO KEEP TAKING MY CAR, the car was taken to Cassidy tire shop and the guy did tell my boyfriend and showed him that all tires were way off balanced. After the problem was fixed we did drive to Mexico back and forth to Acapulco and till today my car is just perfectly fine. I went to this tire shop trusting my car to be taken care of but please don't waste your time and money here.
Scams. They pressure you to buy the most expensive tire. I told them what I wanted and they still gave me something else. They first tried to sale me used tires at $100 each. I told them no and I wanted something cheaper within 50-60 each. I needed 3 tires. They put a $50 $60 and $90 tire on my car after I told them I did not want to spend over $60 for a used tired. I gave them 2 stars cause he did take $25 off.
Got a bad tire from them and after that owner was really rude. Luckily there was one great worker there that was able to help me. Would not recommend this place.
Bought a tire , the worker said it was new and all. 2 days later it blew up in the street where i almost had an accident. I really suggest customers to be on it with thier "new tires" or not to go there at all.
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