This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on ANR Towing & Recovery Inc. in Chicago, IL is overwhelmingly positive: quick dispatch, careful handling (even boats), and courteous communication stand out. Many cite fast response and reliable ETAs, with pricing often called fair, though a few note higher rates. Service quality earns praise for professionalism, patience, and safety. Complaints are rare but include a rude interaction, a permit-related tow dispute, and one instance of no driver available. Reviews don’t address parts inventory, yard organization, or finding parts. Overall: 93/100.
What clients say about ANR Towing & Recovery Inc. in Chicago (IL)
Do these people pick and choose who they decide to help? I phoned this company but they did not have anyone available. Imagine trying to give them your business because you’re in need and they can’t find employees that want to make money. I recommend Morales Towing. This guy helps people in need.
I was referred to them by a friend. This has been the best and easiest experience I have had. Everything went super smooth. He arrived exactly when he told me he was going to arrive. I didn’t have to wait. Like you normally do with other Towing companies. I highly recommend them!
Big thank you to the young man carlos for his patience for helping get my car tow to the shop not only did he go out of his way to get a driver to take my car to the shop on time before christmas but also try to give me the best price possible !! i appreciated it !! thank you<br>ANR Towing! also thank you to the young man Sean for making sure my car made it to the shop before closing and taking care of my car !! that was my priority since i had bad experience with other tow company!!!
From all my previous experiences, this has been the best and will recommend to future friends. I was stuck with a battery dead in the middle of the night and didn’t think anyone would be able to help this late. I was extremely impressed at how quick and easy they worked with me, they were able to assist me, and made me feel safe. Amazing service overall!
We’ve relied on ANR Towing for several years to transport our 32-foot boat between storage and launch on Lake Michigan, as well as back to storage in Chicago. Carlos and his team are always professional, friendly, and highly skilled both as towers and boaters.<br><br>Most recently, we hired ANR to tow our boat from a Chicago harbor to Portage Lake, Michigan—a five-hour trip each way. During the transport, Carlos handled an unexpected trailer issue with impressive flexibility and expertise. He quickly identified a solution, resolved the problem, and ensured the trip continued smoothly. Thanks to his persistence and professionalism, we were able to enjoy our vacation without worry.<br><br>Carlos also managed the return trip, safely delivering our boat back to the Chicago harbor without a single issue. I fully trust ANR Towing and highly recommend them to anyone in need of reliable, skilled, and customer-focused service.
10 out of 10. I was stuck at an intersection on Central and NW Highway during a late January rain storm. The tow operator was extremely professional and FAST getting to my location. I can’t thank Carlos and this company enough. They completely saved me.
Found this towing company on Google ! They answered the phone right away and got my parents the help they needed in a great timely matter ! Super fast , great price and very friendly . Will definitely use them again !:)
Having to call a tow truck is stressful enough but the folks here actually made the experience pleasant. The customer service was awesome, they arrived pretty quickly, the driver was super friendly and professional. They even had me cracking a smile after having stressed about my car. I'm glad I took this recommendation and would recommend them too.
Omg amazing service. Not only were they quick. But they have amazing prices. They didn’t take advantage of me in my situation. Incredible.. I’ve used plenty of towing they got our business we will always call again. And thank you again you guys were amazing and patient.. loved it.. a stressful situation and they didn’t add stress they brought was needed.. this the lady with the van.. we had to give y’all a great review
they’re interaction was incredibly rude. they were being very disrespectful to my neighbors, they towed a car after they weren’t able to tow my neighbors car. they just want to get money<br>the management did not give us no notice for not having the parking permit. NEVER EVEN GAVE US ONE!. horrible workers. very rude.
I was very nervous finding a towing company and this was the closest to my home. My car had been sitting for months and I was finally able to afford getting it fixed. I talked to Nicole and she was so nice and helpful! Tow arrived right on time and the driver stayed in contact with me even though I was at work for the whole process! Very impressed and will be recommending to anyone I know who needs these services!
Very Professional. Awesome Customer Service. Prices Are Fair. Timing Was Perfect. I Will Be Calling Again For Towing Services. Highly Recommend This Towing Company.
I recently used ANR towing and was very pleased with their service. I called for a tow and they arrived quickly. Very professional and great customer service. Was really great with communication and would definitely recommend them. Thank you for your service :)
Excellent customer service, professional, prompt as promised within the timeframe that was indicated and competitively priced … would highly recommend when need a tow or any other of their many services they offer
ANR Towing is Amazing! Very professional and reasonable pricing. The were efficient and knowledgeable. Will surely be using them in the future and they are a definite recommendation to anyone and everyone who ask. Thank You to the ANR team!
This is by far the best towing company my family and I have ever used. The driver was very professional & even went above and beyond to help us get the vehicle inside our garage. Thank you ANR you will be our only call from now on
Ive used this tow business various times in the past because there service is amazing. Last month they towed my motorcyle carefully and I was moving from an apartment and I was on my deadline move out date. The driver helped me even move which he didnt have to not part of the job. But he saw emotional crying and he helped me at a very low price. I felt so comforted and my personal belongings were carefully protected by this company and there drivers. A must if your in need of 24 hour roadside assistance after 15 years theyve never failed me.
Highly recommend. Dark Angel was trying to up-charge me just to make another dollar. ANR Towing gave me a fair price and came in a timely fashion. Brandon was awesome when he came out to change my flat tire. Great company to receive towing services
It was,a great experience. I was stranded in oak park with my husband waiting for a tow truck. The first one I called I waited over 30 mins then i decided to call another one so I contacted,ANR within 10-15 mins they sent a driver fast. The best service ever especially on a holiday!. Would highly recommend them anytime. Great job with Sean he,was very polite,caring and courteous
Thank you to Carlos at ANR Towing for not only getting to my broken down car within 5 minutes, but for recommending his auto body shop - Sulik Auto Body - giving both my car and I a lift there, and having my car fixed and back to me within an hour and a half.<br><br>Very efficient, super respectful to work with, and made me feel safe in a situation that initially felt very scary. As a woman alone on the road, I could not recommend this towing company enough and will be sending their information to my friends in case of emergencies. Thank you!
Super fast and efficient. Would highly recommend. Shawn was super helpful in getting our car to a safe space and even took the time to help push it into a city street parking spot.
The experience was an all around 10! They were so fast and profesional. I have recommended to several of my<br>Friends and all who have reached out have also had a great experience. Reliable and fast!
Carlos just helped me tow my vehicle that was stranded on the 94 expressway. He made a scary situation turn into a great experience. I really appreciate you helping my family & I tonight. Highly Recommended, God Bless You!
I contacted ANR for a tow. This was by far the best experience. They made everything so easy for me. Extremely helpful and polite. Answering all my question. I was home safely the wait was not long. I definitely recommend ANR. Two thumbs up definitely recommend this awesome towing service. Thanks guys!
Best experience ever getting my car towed to the junk yard was a funny guy and made it to my location within the time frame he gave me definitely trust worthy fair on price and helps out as best of his knowledge
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