This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Big Sky Towing Inc in Chicago, IL scores 97/100. Themes: fast response times (often 10–40 minutes), professional, courteous drivers who communicate well and handle vehicles carefully, strong customer service, and generally fair pricing. Customers note smooth dispatch, clear receipts, and help beyond towing (tire changes, lockouts, pushing cars). Complaints are rare: one steep $220 1‑mile tow and occasional availability estimates, but most report short waits. No clear info on inventory, yard organization, or parts. Overall: reliable, well‑run.
Very professional, called them and they arrived in a timely manner hopefully I’m not ever in need of a tow again but if I do I will be contacting Big sky towing
I highly recommend this company for emergency services! Their patience, speed and professionalism is unmatched! They were able to get to me in less than 10 minutes and have me back on the road in the next 5 after changing my tire. I couldn’t be more impressed!
Customer Service Representative attentively listened to me and she was able to meet my needs. Tow Driver, Dwayne, arrived within the specified timeframe. Dwayne communicated everything that he was going to do before he did it. Dwayne handled my car with great care
Thank you everyone at Big Sky Towing Inc for your help!
I called Big Sky Towing Inc and they got to my location fast. I had a flat tire both man that helped me are very nice and respectful. I will definitely call them again I give them a 5 ⭐ for the good service .
I cannot speak highly enough about Big Sky Towing, Inc. I accidentally locked myself out of running car tonight and was several miles from home. The worker came immediately (on a night like tonight) and opened it for me within a couple minutes. He made sure I was all set and gave me a tip to prevent a future lockout.
These guys were very pleasant, professional and communicated well over the phone. They got to me within a hour or so and got my truck hooked up and to the destination quickly.
Having to be towed is never an enjoyable experience, but Big Sky made it so easy and surprisingly nice. The owner made sure I received an itemized receipt and went as far as emailing me it and made sure I received an email receipt of my payment. The professionalism was amazing. If they weren't so far from me on the northside, I would keep them on speed dial to use whenever I need it. The tow truck driver was an absolute sweetheart and went above and beyond for us. Great company.
This towing service is great. I worked with Jose and his guys; they are truly professional. Jose communicates well, he's passionate and cares about getting the job done orderly. They handled my car with care like it was their own. Also, the price of getting the tow under such short notice was affordable, standard and reasonable. I would definitely use them again for future service. Thanks you guys!!!
Fantastic company! Very reasonably priced and easy to reach. Jose was very kind and professional and stayed in constant contact with me during the process. Had a difficult to reach car that had not functioned for quite some time and they easily got it out of a tight space and towed it 30 min away exactly to where I needed it. Would definitely recommend and use again! Made a stressful process much easier.
Highly recommend!! These guys are PROFESSIONALS!! They showed up promptly, worked quickly to lift my vehicle and brought it to the agreed upon destination quickly! Look no further.
Truly appreciated the rescue! The estimated arrival time was <40 minutes and they arrived within 10 minutes. Service was quick, straightforward and they had professional, friendly service. Tow fee was reasonable. I will definitely keep their number saved for future reference! Thank you again.
The person on the phone to schedule the tow was very attentive and got everything sorted out quickly. The truck driver was attentive and we had a good chat on our way to the shop. He knew he had to go around the block so he can drop the car off in front of the shop. Overall great service, I was charged $100 for a 3.7 mile/10 mins drive, I thought that was reasonable given all the labor that goes into towing. Definitely will use it again.
Will definitely tow with Big Sky Towing again. Jose was very good at communicating and very patient throughout the whole process. Everything went very smooth. I will be referring to friends & family for future towing needs
Big sky towing was quick and easy. They told me 40 minutes to get a flatbed and get to my location and they arrived before that. Also patiently waiting for my neighbor to moving their car so they could drop my car easy and safe. I would use them again.
Big Sky Towing was amazing! They arrived at my vehicle very quickly, the payment process was smooth and when they dropped my vehicle off they let me know it was there! Also the pricing is great! Thank you guys!
Excellent tow service! The order taker, the driver and his assistant were all professional. They were courteous, polite and made my tow easy. The driver was there right on time. A definite thumbs up!
Great service and customer service was great. They didn't have no tow trucks available for at least 45 min and I told him that I wanted to get my truck home asap. Then he told me if he finds one sooner he will give me a call back. He then called me back 5 min later and told me that there will be a tow truck available in 30 min. The tow truck was from a different company and the tow truck came in less then 10 min later. Thank you for going out your way to help I recommend this company great service.
Was having car problems on the express way. They arrived within 30 min. and were even nice enough to do the favor of driving me home, since I lived in the area. Great Service! Great People! And Great Value!
After already being upset about my car braking down, this tow truck company made the process as pleasant as it could get. They were to my rescue quickly and promptly on the ETA I was told. The driver was super nice and clearly could see I was upset about my car and he kept trying to make me smile and laugh. They were also very reasonably priced, which is why I picked them in the first place. I got great customer service for a great price!!
Real great service, was taken care of right away and they are very reliable which helps in this Chicago winter weather. Affordable and can negotiate prices. Outstanding work!
It was a great experience. They made sure they got no scratch on my lowered Lexus. I appreciate the time they took to come out and help me. These guys are definitely fair!
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