O'Reilly Auto Parts in
Chicago (IL)

Great service..They helped me find my part and let me see the tools to fix it right there…Thanks a lot

Oh this is a proper business...on the case...every thing was prompt and easily understood...in and out...no problems. .like that!!

Great service

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Get all my parts fm here

Great customer service!

One worker was outside assisting a customer and other worker never surfaced until the worker from outside came in calling his name because I was inside over 10 minutes with NO ONE PRESENT TO ASSIST. When he came out to assist the worker from pursue was already helping me. That was not good.

All ok

This morning I stopped at the Ashland location and the guy was very professional and friendly. I forgot the name now but the counter is#823377 8/10/24 12:08 Thank you so much Fir your help!!

Great customer service they know what they're talking about all the parts are always in stock

Best automobile deals in Chicago

Keep more employees and be on the cell phone while they working a distraction.

Got here at 838 pm and thr guy said they are closed

In a day of chaos, the kind men here helped me as much as they could. Appreciate it!

Customer service was good prices were reasonable. Store nice and clean.

Incompetent worker, I bought so many parts and Alexis messed up my orders. I bought 11 parts and two are unavailable. Alexis said I can order it for you and it will be available on Tuesday. Came Tuesday and I went to pick it up and I was told that Alexis did not order but only charged my AMEX for the two parts and he forgot to order it even though I asked 3x if he “ordered “ the parts. Boo ?

Great staff

Service was better than expected & staff was more knowledgeable than expected as well. I try to buy in black communities but sometimes establishments don't train/hire the right support staff - not the case here. Easy in & out and they asked questions to make sure I got everything I needed. Good job!

Amazing service and knowledge

They always point me in the right direction. Also, I would like to thank Ralph. He helped me put my mom's front light and back brake light in her Kia Truck. That's what I call exceptional customer service. He went over and beyond to assist me and I am forever grateful for employees like him.

Much better service than auto zone I can tell you that I would never go back to Autozone ever again I love oreillys

I was given the wrong part twice & they charged me extra for their f$$k up???????????