Came here from a referral and I must say rep Phil was amazing staff was very friendly and understanding I was able to walk out with a car same day I am so happy & satisfied with the customer service experience and it took no time they Phil worked with me and helped me out Thank you so much Phil
Just wanted to take a minute to thank Phil and the Wheels of Chicago team. I’m not sure about everyone else’s experience but I’ve been a customer for 13yrs strong and going ! they have always managed to work with me.
Thank you for the complimentary detail on my current vehicle!
My baby is looking like new 🩶
Absolutely love this place. I sat with Yessica she is so amazing and great at her job! Not only did she make sure I left with a car but I got exactly what I wanted. Thank you so much ms Hernandez
If I could I would give a zero. Sold me a car with a bunch of repairs needed. Now that I spent a bunch of money in car repairs. Guess what?! IT STILL NEEDS MORE REPAIRS. They still expect me to pay on time. I’m now running behind on payments. Maybe if you guys wouldn’t of sold me a car like that this wouldn’t be happening. Every mechanic has told of the many repairs it needs. And I have documentation of it. Are we making things right or you guys want to have this kind of reputation???
It was a great service and fast 💯 I'm so glad that we came price not bad really nice car stop by and ask for "Fil" he will help you all the way so you can go happy and satisfied with your purchase. It's. Y 3rd car that I bought from here and still have it. You will not regret it..... thank you Fil for your help. @Teodoro Apan.
⭐⭐⭐⭐⭐
Yessica Hernandez truly went above and beyond to help me and my wife get a car. From the very beginning, she took the time to understand our situation instead of treating us like just another sale. She was patient, honest, and genuinely cared about finding the best option for us.
Yessica explained everything clearly, answered all our questions, and made the entire process smooth and stress-free. It’s rare to find someone who combines professionalism with real compassion, but she did exactly that.
We are extremely grateful for her help and highly recommend Yessica to anyone looking for someone trustworthy who truly has your best interest at heart.
I had a fantastic experience at Wheels of Chicago, and Erik truly made all the difference. He was friendly, professional, and incredibly knowledgeable from start to finish. Erik took the time to listen to what I was looking for, answered every question honestly, and made sure I felt confident and comfortable throughout the entire process.
There was absolutely no pressure—just genuine help and great customer service. He made buying a car easy, smooth, and even enjoyable. If you’re shopping at Wheels of Chicago, do yourself a favor and ask for Erik. You’ll be in great hands!
Highly recommended! 🚘👏
Extremely helpful and straight to the point. Very good salesman! Phil is the man! Got in and got me in a car and out the door in about 25 minutes! 💪🏾💪🏾😎 Couldn't have asked for better! Thanks again Phil! 10/10!
I had the best experience with Yessica, she was absolutely amazing and beautiful. When I walked in was assigned to see someone else, immediately she said “come on over I got you”. When I tell you she got me in and out and got me the best monthly payment and a very nice 2020 Nissian Rogue. Thank you so much Yessica, you were amazing ‼️‼️
Jessica save my life , she gave me the best experience ever she very easy going she goes out her way to satisfy her customer very reasonable she works with you and your price range. No long wait quick and fast and very professional she works hard to make her customers happy 😍😍😍
10/10 experience at Wheels of Chicago. Yessica was absolutely amazing—professional, knowledgeable, and genuinely helpful from start to finish. She took the time to explain everything clearly, made the process smooth, and treated me with real respect instead of rushing me through. You can tell she cares about her customers and takes pride in her work. If you’re going to Wheels of Chicago, ask for Yessica—you won’t be disappointed. Highly recommend!
Phil was very helpful and nice! He worked with me regardless of my personal credit problems. He was very patient and made it happen for me. I am very grateful for him!!
-Tia Parks
Phil was my sales men today. He was very helpful and patient with me until I made the best decision for me. He’s very knowledgeable and was clear and honest about the cars in my price range. Come check him out.
The worst place to buy a car. I've had this vehicle for four months and I've been back more than five times for problems. When I left the dealership, one light wasn't working. Two days later, the check engine light came on. There's a problem with the catalytic converter, the suspension is in bad condition, the heater doesn't work, and the battery it came with was a lower voltage battery than the one this car uses. Now the check engine light is on again because of a problem with the crankshaft, and they charge $120 just to diagnose the problem. They claim to inspect the cars before selling them, but with so many problems, this is more of a scam. Honestly, this dealership is a disappointment. I don't know what to do anymore. When you call, they just transfer you from one person to another; nobody solves or helps you with your problem. Update: 12/22/2025 Based on your response, could you show me the receipts where I supposedly refused the suspension repair? As I recall, your service staff told me that this problem wasn't covered by the warranty and that I had to pay for the repair myself. Furthermore, you are now charging me $120 to simply check the engine light for a different problem. All of this has happened in less than four months, even though your advertisements claim these are certified pre-owned vehicles.
A nice company to purchase a car at. I’ve gotten 2 cars from here. The second car back in 2019 or 2020 well, o.m.g! bad experience so I think I couldn’t do Door Dash and any of them companies while I was financing a car so,! I totally needed to do that because I had an emergency or because I totally I had forgot that I couldn’t do those deliveries companies while I was financing a car.. well, bad experience, so the gps had took me to the lake one day, scary 😱😨 and it was winter time and snowy and probably icy on the ground but it was definitely winter time so my gps had took me to the lake one day I don’t know why 🤷🏻♀️ I was very close to my car and me to be inside the lake. My car had stopped! thank God! 🙌🏼🙏🏼 so,! be careful following gps while financing a car. I don’t know what was that about. But! now, I don’t have the car that I had that incident in but! I see a lot of different colors of that same car currently, very near to where I live at now 😒 maybe the car company or maybe an ex?! but okay,! the communication between the employee and me when I had a question about the payments when I had both cars; the communication was fast and professional. The car company is nice. You can see the cars there. There’s also a mechanic next door that’s with the car company so that’s nice too. They’re polite and helpful there.
We came to this dealer coming from a VERY bad experience at a previous dealer and MAN this place is amazing! Phil helped us out and he was great and so helpful, along with his manager. They were able to give us a monthly payment that worked for us, they let us test drive 2 cars and overall so helpful and kind. Down to helping us find a good insurance for our new buy. So much more than happy with our AMAZING purchase! Definitely recommend. Thank you Phil!
Fil thank You so much you do it god job,once again appreciate you'r help you are the best Fil keep the good job up all time.
Merry christmast and happy new year.
Family Crespo
WHEELS OF CHICAGO THE BEST OF THE BEST DEALLER.
Phil was an amazing sales associate! He got me right i to the suv I had been wanting! I've been doing business with Wheels of Chicago for 16 years now. I highly recommend them if you are looking for a great car at a reasonable price!
Fil helped me during the process super smooth and straight forward. Yessica helped me out she was very professional and helped me the best way she can. People are lovely here and great inventory
If I can rate this dealership I would give them more then 11 stars!!! My salesman was phil he was absolutely amazing! The whole process was stress free! He answered every question or concern with no problem! He was even able to uber me here! I am so grateful I came across wheels of chicago I highly recommend everyone to come here!!!
Phil was very good at getting me in and out with a great car! Customer service was great as well ! Yessica was great also ! Really worked with me to get me the best insurance !! Definitely recommend buying from wheels of Chicago!
I just want to give a huge thank you to Phil for everything he did for me during my car purchase. He didn’t just sell me a car — he truly helped me. He listened, he cared, and he made sure I got something that fit my life and my budget.
From the moment I walked in, Phil treated me with respect and patience. He explained everything clearly, never rushed me, and made sure I felt comfortable with every step. He really went above and beyond for me, and I will never forget that.
Because of Phil, I’m driving a car I love and feel confident in. I appreciate him more than he knows. If you’re looking for someone who is honest, genuine, and truly cares about helping people, Phil is the one to go to.
Thank you again, Phil. You really made this a blessing for me.
I recently purchased my Sonata with the help of Yesicca at Wheels of Chicago and I couldn’t have asked for a better experience. From the moment I walked in, Yesicca made me feel comfortable, heard, and genuinely valued. She was patient, knowledgeable, and incredibly attentive to what I needed in a car.
What stood out most was her honesty and warmth. She walked me through every detail, answered every question with care, and never made me feel rushed or pressured. It’s rare to meet someone who truly cares about matching you with the right car, but that’s exactly what Yesicca did.
Thanks to her guidance, I drove away in a beautiful Sonata that I absolutely love. If you’re looking for someone who treats you like family and goes above and beyond from start to finish, I wholeheartedly recommend Yesicca Wheels at Chicago She made the entire experience smooth, stress-free, and genuinely enjoyable
Yessica helped me from the time I called this morning to now!! She was so sincere and nice! She helped me so much!! I love her!! She literally needs a raise! She got me what I wanted and she was just the best!! Thank you so much Yessica! I’m leaving with a 2017 Nissan Rogue because of her!
Loved the service that Cindy provided, from taking me to test drive my now car. To finalizing the sale. Yessica has always been such a big help with my Family which i have been purchasing cars from wheels of Chicago a few years now. & they do not disappoint..
My experience at wheels of Chicago has been great. Patricio was my sales person and he was wonderful. I went to purchase a sedan ended up purchasing a Silver 2016 Chrysler Town and country touring van which I absolutely love and completely did not expect to buy. My kids get to watch movies while I drive. I also drive for a living and my customers have complimented me many times. If you come to wheels of Chicago definitely ask for Patricio because he listened and delivered. He completely kept is word. I'm also very confident in the Auto service department due to a recent issue that was resolved immediately. I'm very pleased with the overall service of wheels of Chicago. I think that the professionalism and communication between the company and the consumer is what makes the difference in the overall experience and I'm very pleased 😄 5 stars.
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