This rating is based on customer reviews, inventory size, pricing, and service quality
Big Joe's Auto Sales in Philadelphia, PA shows mixed feedback: quick tire swaps, responsive messaging, friendly, knowledgeable staff, and good prices with a reportedly reliable car selection. Many praise fast turnaround and help even beyond warranty. But serious complaints note missed appointments, overfilled tires, low-quality inspections/detailing, and alleged paperwork/warranty issues, with one citing registration under the wrong name. One review says the site’s look didn’t match photos. Overall score: 73/100. Data may be incomplete.
Address:
8311 Torresdale Ave, Philadelphia, PA, United States
This car dealer is so crooked. Do not ever go to this place. We purchased a truck from them and when we got home the car dealer had registered our truck under one of their employees names and not ours. Who does this? This is so illegal. What a crooked dealer.
The owner is great. He definitely helped through the process of getting my first car and all that.<br>I haven’t been able to find any other place with a better and more reliable selection of cars.<br>I’ve personally gotten 3 cars from this dealership. Each one was better than the last.
I am so satisfied with my purchase today. They have excellent deals on the cars. I have been to over 15 car dealers and they have best prices on cars. My sales rep was Sherry, and she made me feel so comfortable doing business with them. It was great doing business with you guys.
Blown camshaft bearings, no oil pressure needs new motor Called yesterday they lied told my my warranty was expired but could put me in a 7 seater pathfinder. LMFAO found original paperwork from sale warranty is still active but was fraudulently changed and digitally submitted after sale. Filed police report, BBB ,and corp commission. Spent 8k on the entire suspension and brakes just to have engine opened up and find it's bad. Time to lawyer up.
I blew a tire. They had an ad on Facebook marketplace with my tire size listed. I reached out and they responded within ten mins. Brought my rims in, and they got me out in 20 mins. Thanks!!!
Really enjoyed my experience here. They worked very hard to get me in the car of my choice. The staff is very friendly. Would recommend to anyone looking for a car...
I bought a used car from a guy who agreed to have the brake pads and rotors replaced before purchase. On the day of the sale, he tells me he took it to THIS mechanic who told him the brakes didn't need to be changed. Well, a week later the caliper jammed up. The seller agreed to pay 90% of the cost to replace it as long as I took it to THIS mechanic. Took the car to this mechanic, didn't know the caliper was jammed, asked them to check all the brakes and they told me it was only an issue with the one caliper. OK, I got it replaced. Less than a week later I'm still having issues with the brakes. Took the car to my own mechanic. The jammed caliper had messed up the pads and rotors so they needed to be replaced. Now I'm coming out of pocket for this. I think this place schemed with the car seller and did a poor job of inspecting the my brakes. Furthermore, the seller agreed to getting the car detailed. He claims that this auto shop detailed it, but a lot of the minor scratches are still very much visible. Whatever work this place claimed to have done on my car was of low quality.
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