AAMCO Transmissions & Total Car Care in
Philadelphia (PA)

I’m warning anyone considering this shop: stay far away. This place operates like a scam.

I came in with an already confirmed transmission diagnosis, but they insisted on doing their own diagnostic. Once they ran it, they told me that if I chose not to repair the transmission with them, they would charge me $850–$1,000 just for the diagnostic — an amount they never mentioned upfront.

On top of that, they tried to pressure and blackmail me by saying that if I refused the transmission repair, they would start charging daily storage fees for keeping my car, even though none of these fees were disclosed at the start.

This shop uses hidden charges, intimidation tactics, and dishonest practices to trap customers. Do not trust them. Save yourself the stress and go somewhere reputable.

After the owner of the shop made a complaint about me taking too long to pick up my car. I came to get my car and I am still currently waiting to get my car due to the shop losing my car key. Very unprofessional

Terrible Experience – Dishonest & Unprofessional

I had an awful experience at AAMCO on Rising Sun Ave in Philadelphia. They picked up my car on a Wednesday and promised to call me Tuesday after the holiday weekend. I never got a call, so I had to chase them down myself. When I called Tuesday afternoon, they told me to call back at 3 PM. At 3, they said “tomorrow.” Wednesday comes, and the manager wasn’t even there because of a doctor’s appointment.

When I showed up later to finally pick up my car, the manager was eating lunch. He eventually came in and told me a seal broke, and he had to go to the dealership for a new one, but he was still eating lunch while giving me excuses. He even told my sister not to leave because the car would “for sure” be done soon, yet clearly it wasn’t ready. The whole experience was full of delays, poor communication, and unprofessional behavior.

To make things worse, my AirPods were stolen from my car while it was in their possession. They registered to that shop’s location for the entire week, and the “Find My” app showed them being moved around before ending up back at the shop.

This place plays games, wastes your time, and clearly doesn’t respect customers or their property. I will never come back, and I’d strongly recommend avoiding this location altogether!!!! Like the others said you have been warned

Under absolutely NO circumstances should you bring your car here. I brought my car here for repairs last month because I was told the issue with my car was a solenoid problem. The solenoid was replaced and within 15-30 minutes of me driving out of the lot with the car, the issue persisted. It was a deeper rooted issue than just the solenoid, took to another place that ran my code and the same code had before taking it to get fixed for almost $700 was what came up. In addition to all of this, the staff was EXTREMELY unprofessional, nonchalant, and had me wait in Philadelphia for two extra days after I had already been scheduled to move out of the city. When contacting them about the status of my car, I was told “don’t call me, I’ll call you” by the person working on my car. The lack of communication was mind boggling and I would never, EVER, refer someone to this AAMCO. The frustrating part of this whole situation is being down $700 for a service that didn’t even fix what needed to be fixed, and the lost time that could’ve been avoided by seeking the car in the first place without getting all these unnecessary repairs first. But of course, they won’t tell you any of that because all they care about is making a quick buck, not if their repairs are inadequate or if you end up stranded on the side of a road because of a faulty repair. If I could rate this a 0/5 stars I would. Do not, I repeat, DO NOT, come to this AAMCO. You have been warned.

I was having problems with my car and a guy named Mohammad Ali helped me through my process. Overall I am really satisfied with his customer service and I recommend you talk to him when you go there! Thanks again Mohammad!!

Do not go here to get your vehicle fixed you have been warned. If you still go, you did it to your self. My experience was awful and I hope no one has to experience what I went through. I won in the end shouts out to my lawyer me.

The office manager lady is sweet as pie. That being said, DO NOT LET THIS LOCATION WORK ON YOUR CAR. The owner is nonchalant about passing off incomplete work as done. I had a warranty-covered motor swap. This crew had my car for almost 6 weeks. My vehicle came back with a slipped transmission and an active leak. The owner takes no responsibility and refused to be accountable for the work that wasn't finished. Of course the warranty paid this incompetent shop and i got to slip off into the evening. I called back and they never could give me an accurate time estimate for re-checking the car. They had the car most of the summer, hindering my commute to work. I was offered a loaner, but the owner never committed. I also got the car back filthy and reeking of B.O. I'd never go back, even if THEY paid ME.

Brought car here beginning of April 2022 . Had car for two to three weeks no correspondence if I didn’t call for updates no one called. Then the manager stated waiting on parts. I kept calling until finally I went and got my car. The day after picking up my car started making a loud noise. Took my car to the dealership. This place is Very unprofessional. Very unreliable not a professional business place . I would not recommend this Amoco business. The manager is a joke.

I want to start by saying the lady who works at the desk is nice and polite and created the only pleasant part of my experience with this company. The gentleman who worked on my car told me that he fixed my car, but it didn’t have gas, even though I gave it to him with half a tank. He kept giving me different reasons why my car wasn’t ready for me To make things worse, after initially telling me he had the part for my car, he then said he couldn’t find the part. When I did get my car, it had dirt stains on the inside of the car and grease on the trunk. I most definitely would never use this aamaco ever again

3200$ to fix my chevy impala, it was a number of things wrong with my car.
One particular problem was my abs and traction indicators were on.
So aamco on rising sun ave,told me it was the abs sensor, ok cool,
I told him to make sure that was the problem,
because it's not a such thing of double jeopardy.
They changed the sensor,and the lights popped back up.
I informed the owner,he told me I would have to wait till next week, and pay for them to fix the wire connected to the sensor,like I didn't already pay for the problem to be fix.
I said whatever ill pay.
He said he didn't have room to fix me in till next week.
I called corporate to see if they can connect me with another aamco so I didn't have to wait.
Corporate told me, if the problem isn't under
Warranty That I would have to pay, Ok cool I'm OK with that,it's not fair,but whatever.
Corporate called the manager at aamco and told him I was bad mouthing him..
So when I took my car back to aamco,
The owner got mad and told me to let corporate fix it ? and if I didn't call corporate, he would have fixed it for me the next day when the indicator lights came on,
In the same breath as him saying I have to wait till next week.
And that's what I'm dealing with.

Great shop and good customer service. Used them three times over the years to rebuild transmissions. The last time, they started to check out the vehicle, stopped and called and told me the vehicle was unrepairable, or rather, I'd dig a huge financial hole to get it on the road and not to waste my time or money. They did an extensive review and were honest, lenient, and had great communication.

I had my transmission changed there last week. They were quick and extremely friendly. Kris at the front is very honest and assuring. Just remember to read the fine print. They charge you a percentage of credit card transactions. So if you can, pay cash

Went there to have a transmission rebuilt because my bus wasnt going over 40mph. I was charged 4200 for the job. While fixing the bus he said over the phone that he have to get gas because its too low to drive and that he will get a gas can. Once the bus was done weeks later l came to get my bus and the front windshield was shattered. I let him know it did not come like that. First he said let him go check with the staff to be sure it didnt come in like that. Then he return saying that he will pay for the window but l have to pay half because its my fault. He stated that he dont take no cars or trucks low on gas and he took mine withought mentioning it because he thought l was nice. He said that it ran out of gas while he was test driving it and he had to leave it for a few days while he went and brought a gas can and that it must of gotten hit while parked. Due to the gas he blames me. Then l drive home on 76 and my bus still does not go over 40mph. I call him to let him know and he said it went over 40mph for him on Roosevelt blvd. Which sound really funny to me since anything over 40mph on the blvd a speeding picture and ticket that comes to your house. The man name is Jewels or something and hes african decent amd also the manager. So he has no scares when it come to his job. Even though I am under warranty l do not recommend services from here. I will update my comment if he fix the problem once and for all. He seemed nice his demeanor never changed, even when blaming me to my face he had a smile on his. If he does not fix the problem l will be disputing with my bank.

The owner is thorough and professional with his work, and I will definitely be going back for all my automotive repairs! No haggling or misleading you to issues that don’t really exist, and that’s very appreciated as a woman going into an auto mechanic shop. I highly recommend them for all of your automotive repair needs!

I dropped the car off, was quoted a price, it came in lower then they stated. I said I needed it back by a certain day and they called me on that day, I didn't need to hunt them down. I would use again but I hope I do not need too. Would highly recommend!!!!!

I have been dealing with them for several months now. They have replaced my phone engine for a pretty low cost then the a few other things the owner cut the price down on. Then my trans went out and the warranty company had a few issues but Berry helped get me back on the road. In short, service was great all around, nice prices. Will gladly take my 05 expedition back any time!

Towed my vehicle in for engine replacement. Barry was very helpful and knowledgeable about the needs of my vehicle. He made me feel comfortable in the fact that everything was going to be ok. He let me know that soon as a lift became available it would be taken care of. Within 3 weeks my engine had been ordered and put in my vehicle. I’m happy with the service and professionalism that was given to me at this shop. Thanks again to Barry and staff that took care of my vehicle at this Aamco will return for my auto needs in the future.

Car stayed in shop 2 mos no work done. I called asking several times to release my vehicle-ignore. They said they were busy yet When I came to store a dude had put his car in that morning and it was ready the same day. Disrespectful, unprofessional. Untruthful company with no morals. I advise others not to bring your vehicle here

They did a great job with my transmission. Mechanic was well versed in his profession. Called a week ago to get my brakes done and the young man never called me back. At that point I moved to a mobile mechanic. He did a great job too!

I took my car there for repairs because my warranty company use this place. I was quite surprised Chris answers the phone has the answers you are looking for and it he if doesn't know right away he will call you back. If he doesn't get right back, give him a call they are very busy. They provide step by step what needs to be done. Waiting for the insurance to get back was time consuming. I recommend this company if you want to deal with integrity and proficient people.

Very very unprofessional...I was told my car would be ready one day and when I call to pick up it’s not ready!! I have been getting the run around from the owner and my total cost with the was $3000 and this is the treatment I get! I would never ever do business with them again and I prefer no one else does either...Scam artist and also a liar!! Lies after lies when I call and I feel like I’d im spending my money I should get fair treatment!! WARNING!!!! DO NOT GO TO AMMCO TRANSMISSION ON RISING SUN!!! MAJOR RIP OFF

Terrible customer service and they will try to scam you if you let them! I purchased a new used vehicle and wanted a check before the warranty ended, which was in days! I asked for as much information as I could from them in regards to the status of my vehicle after it was left there over the weekend( yes I had to call and inquire multiple times) and they had no information to provide, their computer showed no codes to provide, yet they they Tried to scam me out of paying for random damages and failed parts. They ended up calling My warranty company quoting for a new part price and attempted to to quote the possible difference to me! How do I have a quote for an outrageous bill if you do not know what is wrong with my car, have done no work for me to pay you for, and the inspection was free? Scam artist!

Went to this location to file a warranty claim on my transmission. The little bit of service I was provided was from a worker named Barry. However the owner, Julian, turned out to be very difficult to work with and my line of communication mainly ran through him. This location held my car without issue any paperwork, which I thought was sketchy to begin with. While initiating the process, Julian failed to keep me in tune with any of the updates, he was rude when I called in to inquire about my vehicle and he put me back on hold multiple times without returning to the call. I had to Uber after work to pick up my car and Julian was nowhere to be found in the office. Barry returned and car and informed me that although my transmission slipped occasionally, that there was no reading on their machine for errors. When I drove home I called my warranty company and they notified me that Julian had reached them and said that my vehicle needed a new transmission and transfer case. Luckily, he wasn’t able to conjure up a make believe quote for the company so the claim wasn’t filed through him. My guess is that Julian wanted to maximize his location’s profit off of my warranty agreement with no real reason why. Beware of this location and this owner. Do business at your own risk.

I have a foreign car (Suzuki), so a lot of times it's hard to get parts, especially on the same day. AAMCO came through for me in a pinch on 3 separate occasions. In one situation they came through twice in one week by getting the required parts and fixing it on the same day, when other mechanics told me they couldn't do it until the next week. Chris was courteous, explained the parts and service and the rates were reasonable. This will be my "go to" from now on. I highly recommend this shop.

The first time that I took my daughter's Mazda there, they offered me a few options and gave me a detailed explanation of the car's major malfunction. They repaired the issue and actually fixed a few other minor mechanical issues at no extra cost. It was awesome!

They always provide competent, trustworthy, reliable auto care every time I have car issues, and they have fair prices.

I won't take my car or my kid's cars anywhere else! They are great!

I went out of my way to bring my car here because of a friend's recommendation and I am glad I did. The service was excellent and my car was fixed at a much lower price than I had expected. I would recommend this location to anyone who needs work done on their car.

Let me just start with, auto repair is never fun! I hate to spend the money and I'm always worried I'm going to get ripped off.. However, I have been going to AAMCO for the past 2 years and have been so impressed with the service. Everyone working there is so pleasant, kind, and patient. I originally used them when my son's transmission went out on his truck. I called around and was getting all types of quotes and guarantees. But when I called AAMCO, the salesman took the time to explain the whole process to me. He went out of his way on a Saturday to get the truck picked up and had his guys start working on it immediately. The most amazing part was when it came time to pay, he actually charged me less than the original estimate!!! Since then, they have worked on all our vehicles and have always done great work. I would highly recommend them to anyone.