This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Code Blue Auto Care and Towing in Philadelphia, PA scores 76/100: many praise professional, respectful staff, quick towing, fair prices, and even same-day fixes with parts sourced fast (weekends included). Several note strong transmission and collision results. Still, complaints recur about inconsistent wait times (from hours to weeks), no-appointment hassles, repeat returns/misdiagnoses, and pricing transparency—big swings or alleged markups/used parts. Customer service is often friendly, but outcomes vary. Reviews don’t cover yard organization or inventory breadth.
I had a bad experience, they had my car almost 6 months every time I went to pick my car up, I had to return my car back because they messed something else up. This is the worst and I mean the worst Auto place I've ever took my car too. I do not recommend anyone to take there car to them.
I’ve been going Code blue for the last 5 years, Code blue is one of the best maintenance shop I’ve ever been to. I had to replace my transmission and process was simple and smooth, they also gave me a fair price and even discounted my next visit. Honestly everyone in the shop works hard and fast to get the problem solve and send you on your way.
After my car was hit, I was honestly overwhelmed and didn’t know where to turn. A friend recommended Code Blue Auto Care and Towing, and I’m so glad I listened. They towed my car quickly and got right to work—no delays, no runaround.
Everyone I spoke to was kind, patient, and really seemed to care about getting my car back to me safely and looking great. And wow—they did not disappoint. When I saw it finished, I couldn’t believe it was the same car. It looked spotless and drove perfectly.
As a woman, I’ve had some frustrating experiences with auto shops before, but Code Blue treated me with total respect. They were upfront, honest, and never talked down to me. That kind of service is rare these days.
I’ll definitely be recommending them to everyone I know!
Highly Recommend – They Took Great Care of Me and My Car!
I can’t say enough good things about Code Blue Auto Care and Towing. I was in a stressful situation after my car got hit, and they made the entire process so much easier. From the tow to the repair, their team was kind, professional, and super efficient.
They kept me updated the whole time and explained everything in a way I could actually understand. When I picked up my car, I was honestly shocked—it looked flawless, like nothing ever happened. It even felt better driving it than before the accident!
As a woman, it can be hard finding an auto shop you trust, but I felt totally respected and taken care of here. I’ll definitely be coming back if I ever need help again. Thank you, Code Blue!
I had my vehicle towed to Code Blue Auto Care and Towing after it broke down unexpectedly, and I’m so glad I chose them. From the moment their driver arrived, the experience was smooth and professional. The team diagnosed the issue quickly, walked me through the repairs, and had my car back on the road in no time.
What really stood out was how honest and transparent they were—no upselling, no surprises. The work they did was top-notch, and my car has never run better. You can tell they genuinely care about their customers. I wouldn’t hesitate to call them again or recommend them to friends and family. Five stars all the way!
Code Blue Auto Care and Towing went above and beyond after my girlfriend’s car was in a bad accident. From the moment we got it towed in, their team was professional, honest, and kept us updated every step of the way. When we picked up the car, we were blown away—it looked and drove like it was brand new! You’d never know it had been in a wreck.
We’re so grateful for the quality of their work and the care they put into every detail. If you need repairs, towing, or just a shop you can actually trust, Code Blue is the place to go. Can’t thank them enough!
PLEASE DON'T GET YOUR CAR SERVICED AT THIS PLACE!!!! I had only had my Jeep three years...I always checked my fluids,but I had another issue with my car took it to them and at first they seemed okay until I found myself coming back to frequently and little by little they were dismantling my engine to keep me coming back...long story short my Jeep now needs a engine and I asked the owner how much for a used engine and he said $2400!!! I asked asked my Spanish friend who does this work on the side and he said he could put my used engine in and give me a one month guarantee for$1400...my Jeep now runs like it just came off the show room floor...oh yeah it a 2008...some ppl just about money. Thank God there are still some honest mechanics out here. KARMA IS A BEAST!!!
Dishonest business will try to rip you off. I brought my car there because I had no other choice. It needed extensive repairs with multiple parts replaced but their quote was suspicious so I asked for a receipt showing cost for each part. Looked up the prices myself and found everything for a tiny fraction of the price they told me. I understand they need to make a profit on the transaction but they were charging many times more than listed price. I called them out and suddenly they're happy to take 25% off the first quote they gave me. They will quote you for whatever price they think they can get away with.
I've been using code blue for myself and my teenage daughter's car. The owner is friendly, knowledgeable and caring. Their prices are fair. The work has been reliable and in a timely manner. I trust code blue with my car and you should too. The owner stands by his work.
Don't even waste your time coming here, my car has been there for almost a month I keep getting the same answer my car is next my car is next. I was told the work would be done in one and and I still haven't gotten my car back. I drive pass almost every day to see my car in the same spot I parked it.
BEWARE DONT GO TO CODE BLUE AUTO CARE EVER! THEY DONT MAKE APPOINTMENTS AND TELL YOU TO JUST SHOW UP. YOU SHOW UP JUST FOR THEM TO TELL YOU TO COME BACK 3 HOURS LATER. WASTE OF TIME AND MONEY.
I called asking for a state inspection at 11. The guy on the phone said just come by. I stop by at 11:30am and he says come back at 2:30pm. You can't be serious!
So I just wasted 36 minutes round trip to get here! This place doesnt honor appointments let alone make them. They just tell you to randomly stop by and will only work on your car if it's convenient for them.
And before the manager tries to say it's a lie, HES THE LIE. Call this place yourself and I promise you they say the same thing to you. " just show up". Never wasting my MONEY, TIME or MILES on this place again. Do yourself a favor and go somewhere else that you can depend on, won't waste your time and actually makes appointments! Shady business...
I popped up for a tune-up and inspection, with no appointment at Code Blue Auto Care, and was seen immediately. The staff was extremely friendly and knowledgeable. But, the best part was the price at under $300. I was in and out in under an hour. My new mechanics are located at Code Blue.
"By far the most fair friendly, helpful and honest auto shop that I have dealt with. I had a problem with my car. I needed and alternator the shop was up front about it and very helpful. They work with me and make sure I had a rental car from my insurance company. Choose them, you will not be disappointed!
"CODE BLUE" Auto Care for a reason .Prompt and Professional car service. Damon was able to get the parts for my car on a "Saturday"(my husband was told Tues of next week) and had the repair done in 3 hrs. No rental needed .Will definitely R n R again.
Recommend and Re-USE
Extremely helpful and serviced my car quickly and efficiently. Professional, friendly, and took the time to show me how to check my oil and transmission fluid.
HORRIBLE!
My truck needed heat. They said $1400 to fix it then called back & said they could do it for $250. Told me my truck was fixed but when they gave it back it was shaking. I took it back & they said it needed a tune up & it would be $400. They do the "tune up" & give me back the truck but its still shaking. Then they said it was my fuel injector. They tell me my fuel injector is fixed but its still shaking & now the check engine light is blinking. They tried to tell me now the shaking is from O2 sensors! Never going back.
Code blue auto care took care of me needs really quickly and made sure that they were effective in what I needed to be done to my vehicle. They were very respectful and their service was amazing! I definitely recommend that you go there for any problems with your car. Trust that it WILL be taken care of!!!
Code Blue is the place to go for all your auto care needs! I walked in for an oil changed and they noticed other service needs that was needed and repaired them that same day. They worked with me on the costs off what needed to be done and my car was taken care of as if it was their own! Definitely will be back!!! take your car here
390 W Sedgley Ave, Philadelphia, PAAuto repair shop
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