Universal Auto Repair inc. in
Philadelphia (PA)

The team at Universal Auto Repair always gets my car back to me quickly! They do great, quality work. After mechanic shopping for years, it feels great to have found a mechanic I can trust and rely on.

Great service, they were understanding, they took the time to figure out what was wrong with my tire and was able to fix it.

Woman in the office has a horrible attitude and the head mechanic is condescending! They put bad tires on my car and over charged me! Every quote from them is at least 400 more than any other shop within a mile. Save yourself a headache and go somewhere else

Edit: The service was a waste of time, but the owner's dishonest and aggressive reply to this review is the real red flag. Avoid. The owner is now claiming I only called for a price. This is false. I called to check availability for today (Black Friday). Omitting the fact that you only accept morning drop-offs when I called specifically about that service misled me. This is a critique of their lack of hospitality and professionalism. Called in the morning asking if they would do an inspection and emission test. Told me yes. Came later that afternoon and turned me away telling me I needed to drop it off in the morning another day.

Ronnie and Lela consistently provide great service and customer service A shop like this is a rare gem

Very kind, honest people. My inspection and the work on my vehicle was done quickly, and I had my car back by 11 a.m. Reasonably priced.

I had an absolutely amazing experience with Universal Auto Repair! Another shop quoted me over $2,200 for the work I needed, and Universal did the same job for less than half the price—with incredible quality and service. From start to finish, they were friendly, patient, and took the time to explain every detail so I fully understood the costs. The repair was completed in just one day (when others told me it would take several), and everyone I interacted with was so kind and professional. I’m new to Philly, so finding a trustworthy auto shop was important—and even though Universal is nearly a 40-minute drive from me, it’s absolutely worth it. I’ll be coming back here for all my car needs. Huge thank you to the whole team!

Universal Auto is always so accommodating. Always fair prices and great work..

Extremely low quality parts that they’ll try to disguise as genuine + bad craftsmanship = stay away! My BMW needed new front brakes and I couldn’t get an appointment with the dealership for a while so i decided to get it serviced at Universal (HUGE mistake). They seemed capable and were accommodating with my schedule. Fast forward a week after getting my brakes done and I started to hear screeching every time I break. Called them and they told me to bring it in. They said it just needed a little adjustment and I should be good. Fast forward a couple of weeks after that and we had the same issue again. Brought it back in and this time they said they used the warranty to swap the pads for new ones and this type of issue “almost never happens and I should be good from then.” Within a month we were right back at it. I made them aware and wasn’t able to get to the shop for another month. When I finally did, their posture was completely different this time around: extremely unprofessional. I was given a speech about haven waited too long to return back to the shop and how I must be breaking too hard; I was in disbelief. At that point I realized it was time to call it; these people were either incompetent or fraudulent. Took my car to a reputable shop and had to pay once again for the breaks to get done properly and with genuine parts. The other shop also discovered they had broken a couple of the wheel locks too. All in all, I had to pay for brakes twice and to replace parts that universal had damaged in the process of this debacle! JUST STAY AWAY!

Great work, had car back within 2-3days! catalytic converter replaced and car working like new.. only place ill go, after every other place didn't know how to fix my car or kept car for weeks without actually fixing it.. even worked with me on payment.

I had an appointment scheduled, but due to heavy traffic I arrived 15 minutes late. After traveling almost 35 minutes to get there, I was met with zero hospitality or professionalism. A staff member, very rude and temperamental, told me to just leave the car if I wanted, without giving me any chance to explain the issue or ask questions. There was absolutely no cooperation, no understanding, no courtesy, and no willingness to help. In the end, my time was completely wasted, and nothing was done. 0 hospitality, 0 courtesy, 0 consideration, 0 cooperation, 0 understanding.

Dropped my 2013 Explorer off because the check engine light was on and on need of new oxygen sensor. 3 hours later car was done. Great service. Good price. Probably half of what the Ford dealer would charge. Will be back for inspection and future service when needed.

Great friendly staff, good pricing! Got a quick oil change done. Thank you Ronny!

They are absolutely fantastic. I have been there 4 times in the last 2 months, a lot of bad luck with flat tires apparently. Everything they do is quality work and very reasonably priced.

As soon as I left, the warning came up again. Here are photos of the warning. It looks like I have to take it to the actual Audi dealership since you cannot help.

Ronny gets all my BMW maintenance needs handled. Gets everything done correctly, in a timely matter, and at reasonable prices. Every issue I've come to them with they have solved for me!

Each time I reach out to Universal for either routine service or an problem with my car, they always get me in quickly, take care of my car quickly, and give me a reasonable bill. I highly recommend them. I love being able to support a local family owned business!

I’m a little late leaving a review but here goes! Had an accident in early November - busted radiator, engine fans and AC. I didn’t have collision - doh! I’m local and heard good things, Universal did not disappoint. They were able to sort it out quickly and at a fair priced. Thanks again!

This was the most amazing experience! My car broke down I had to get it towed there and the young lady at front desk did everything to help me even spoke to my warranty company to see if they would cover it and they did! They definitely have a new customer with me! I’ll be back for sure! Hopefully not too soon though lol

Before My husband passed away he took care of any maintenance for our vehicles, now that the responsibility falls on Me, I am so grateful my coworkers told Me about Universal Auto Repair. The customer service is excellent. Every job was done in a timely and professional manner. The prices are reasonable.

These Guys Are the Real Deal Universal/Ronnie's Auto Service is an absolute gem! I recently brought in two vehicles, and their professionalism and integrity truly stand out. On my (new to me) Honda Civic, they quickly repaired a thermostat issue What impressed me most was their honesty - when I was prepared to do additional maintenance, the mechanic advised against unnecessary work, explaining that a recent tune-up meant everything was already in great condition. The service was not just done timely, but also reasonably priced. I'm the type of person who'd drive across town for quality service, and these guys are worth every extra mile. Whether it's a simple oil change or something more complex, they treat your car like it's their own. In a world of sketchy repair shops looking to pad their bill, Universal/Ronnie's is a breath of fresh air. Whether you need a simple oil change or more complex diagnostics, Universal/Ronnie Auto Service delivers. if you want a mechanic who actually give a damn about doing right by you and your car, this is your spot. They've earned my trust and future business 1000%. Thanks Ronnie !

I had both my wife’s car and mine at Universal Auto Repair for the first time within a week. My wife’s car’s A/C system wasn’t working and I brought mine in for state inspection/ emissions and a problem with the TPS monitoring system. Both cars were quickly and satisfactorily repaired and returned to us. I will recommend Universal Auto Repair to my friends and family whenever they inquire about getting their vehicles repaired and / or serviced.

I had an outstanding experience with Ronen. After visiting several other mechanics who charged me a fortune without resolving the issue with my van, Ronen identified the problem within minutes. His expertise and professionalism were evident throughout the process, and the price he charged was very fair. I highly recommend his services to anyone looking for an honest and skilled mechanic.

I had a most satisfying experience with Universal Auto which is not my first time. The office personnel are so pleasant and knowledgeable. . . their customer service is top-of-the-line! They do outstanding work which instills confidence and the prices are very reasonable. I highly recommend Universal Auto to everyone. My son and grandson both use this shop regularly.

Was looking online for a reliable, honest mechanic I could trust, since mechanic that once serviced my vehicles for 10+ years was no longer in service. Came across Universal auto repair and they great reviews, so I decided to make an appointment. Explained exactly what I was experiencing when driving. At first glance they couldn’t pin point the issue but with a bit more info from me they figured it out. Also had inspections/emission and daylight replaced. Will be taking my vehicle to them going forward. If looking for a trustworthy and friendly shop this is the one. Highly recommend ?

Universal Auto Repairs was recommended to me. I called, and set up an appointment. The appointment process was easy. The day of my appointment was just suppose to be a diagnostic test, just to see what was wrong, but I was also able to get my veh fixed the same day! That in of itself was a blessing! The first thing that stood out was the customer service. Excellent customer service!! The wait time was not long at all considering what needed to be done. While waiting, I was able to get some valuable information about cars from the receptionist!! It was nice to know that everyone that works at Universal Auto is knowledgeable about cars. If you want a reliable shop where you can come and have a sense of comfortability knowing you're getting excellent service for a great price, then Universal Auto is the place. Don't just take my word, try them out and I'm sure you won't be disappointed.

My Honda CRV needed repair after a collision with a deer. Universal worked quickly with my insurance company, advocating for the best service and new parts for my repair. The office kept me up-to-date on the status, and I had my car back within days. Looks great and drives well. I would definitely use them again in the future — honest mechanic with great prices.