This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews in Philadelphia, PA show North Central Towing & Recovery is highly rated for fast response, clear communication, and courteous, skilled drivers (Eric, Sam, Dante, Ryan) who go above and beyond—ensuring safety, careful handling, and smooth insurance/AAA coordination. Pricing is often called fair, and wait times are short. One serious complaint alleges mishandling of a low car, so quality may vary. Little info on yard organization, parts, or inventory. Overall: 96/100, with standout professionalism and customer care.
Address:
2630 W Dauphin St, Philadelphia, PA, United States
Eric was super professional, courteous and knowledgeable. He was on time as promised, and provided an excellent service! I highly recommend Eric and this company for your car assistance needs. Thank you Eric!
Eric was very polite knowledgeable and respectful. He also kept me informed of his arrival. I tell you what is I was in another jam he’d be the one I’d call for sure
Eric was Amazing,he kept in Contact with us the whole time and He even helped us jump our car and Also Helped us find a lock smith to get a key to start our Car.I was Recommend North Central Towing,they go Above and Beyond for there Customers,Thank you
Gross negligence resulted in thousands of dollars of damages to Porsche. Did not use flatbed, and carelessly scraped car when unloading. Despite actions of tow truck driver being witnessed close up at time by experienced professional Porsche mechanic, driver denied causing damage.
True professionals and they were they when I needed them. Outstanding customer service. Did the job once and did it right! Will be using them again for my towing and hauling needs.
Eric Bell was spectacular, his truck did not fit in the residential garage that I was parked in so he went above and beyond to help me. He pushed my car out of the garage and hooked it on his truck. He never complained or expressed frustration. Talk about excellence. I am very grateful.
This company (Eric) towed my van to my house with no questions asked and parked it in my driveway as if it wasn’t towed! I so appreciate him for doing it and HOW he did it. Excellent customer service!!
Eric was prompt, and courteous and took the utmost care with my car. I highly recommend for any towing needs! They work with all insurance and AAA! The pricing was incredible!
Eric was friendly, polite, and arrived quickly to pick up my vehicle. Once my vehicle was towed he notified me when my vehicle was dropped off at the shop. I recommend using North Central Towing.
Eric was amazing, he was able to tow my car from a dealership to another car shop. He made the whole process very seamless. He kept me upto date at every step from pick up, during and drop off of the car.
Eric from North Central Towing & Recovery towed my car I just bought a few days ago . He came quickly got my car back on the road quickly. Definitely will recommend to friends and family. He didn’t hesitate to get my car down he went above and beyond any of my expectations. My car is home safe thanks again this company was truly a blessing.
Been dealing with problems getting a tow for days. Scheduled a time for them to come pick it up while I was at work and was nervous. Eric made everything easy with lots of communication and a quick pick up. Thank you
The experience was amazing! He is a professional and knows what he is doing. The guy Ryan was here to help! I'm more than happy with my services. Thank you again, Ryan
Wonderful company, absolutely amazing how fast and efficient it was less than two hours to get my car, where it needed to be and it needed a special kind of 2 truck that required a dally. My car would not move at all. They were able to get it all do
ne and sent exactly where I needed.I recommend this company to anyone that needs to tell.I don't care who you are.You need to use this company!
Eric arrived very quick, didn’t mind waiting a little while for me to straighten out business with the dealership before the car could be towed to the next dealership.
Eric showed up at my accident and turned out to be incredibly helpful. He made sure that I was safe until my wife came and I had a ride. He even offered to deliver the license plate and some of the items that were left in the car. I definitely recommend his company.
We never thought we would need the services of a tow, but our dead vehicle was unable to change out of park and we needed it moved into our garage. It was late on Sunday, we called around many services around the area and we could not get a good price for what we were asking for. Luckily my wife came across North Central and had Dante on the line.
We told him our situation and he quite easily understood us. He quoted us a very manageable fee and was in our neighborhood. He looked at it, knew exactly what he needed to do and talked us through the fact he had to pull the vehicle around because it is a rear wheel drive. So I'll let the video speak for itself, once I can upload it, but the dragging had to be done to get the other end and let it move freely. And before we knew it, he did his process and the vehicle was moved into our garage seamlessly.
In the end, we were very satisfied with Dante's services and highly recommend his company if you need your vehicle towed.
True professionals. Everyone was very kind. They protected my wife when she was in a car accident and they were not pushy whatsoever. They blocked off the road with their trucks and towed our car to their facility and kept it safe and they billed our insurance directly. The owner was there as well and he was very genuine and most of his employees were family members.
North Central towing & recovery was extremely helpful and trustworthy! Sam was very easy to talk to about my car and what was needed and towing was smooth and quick! Everyone there was excellent and it will be my go to place when needed. Thank You!
I was in a car crash and my car got t-boned and was totaled in the middle of an intersection. North Central showed up within moments of the accident, and Eric was the kindest most genuine service provider I've ever had the pleasure of dealing with in such a crisis situation. His knowledge, customer service, and all around kindness made such a scary and hard situation so easy to handle! Not only did Eric tow my car, but he also went above and beyond to bring the car to my house so I could empty my belongings from it before he took it to their tow lot. Thank you again, Eric!!
I went back a few days later to get my license plate off the car, and the gentlewoman in the front office was so helpful, and Sam was kind enough to drive me all the way back to my house after I got what I needed from the car so I wouldn't have to walk! Thank you all so, so much for your exceptional, genuine, and kind service. If you're looking for a tow company or car service, I highly recommend North Central!!!!!!!!
I was in an accident and my car was destroyed. North Central arrived very quickly to take my car away. Once they arrived, Stevie made sure I was safe, waited for an hour or more for the scene to be cleared, and then took me home after everything was said and done. Everyone was very friendly and helpful. I'll never use a different towing service in Philadelphia again.
I had a fantastic experience using North Central Towing and Recovery. I was in an accident late on a Sunday night and they came to the rescue within 5 minutes. They calmed everyone down at the scene and followed up multiple times after the accident to offer assistance in any way they could. These men truly care and I highly recommend their services!
Great and speedy service. Eric was Very professional. He got to me about 15 minutes after i called. Hemade sure my vehicle was safe over every bump and through every turn. I highly recommend using them for your needs.
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