What clients say about O'Hara And Sons Towing in Philadelphia (PA)
Thank God for Andrew. Came way quicker than the estimated rescue time then helped me out enormously by helping me call around and see what tire shops could replace my blown tire then drove me all the way there. Was super kind to me when he didn’t have to be, could have left me stranded at the first place (they “closed early”.) Thank you so much Andrew
When you’re in an inconvenient situation, great service, kind people, and competency make all the difference. My car was stuck at a gas pump and Ed at O’Hara Towing came to my rescue with all those things. He was communicative, easy to work with, and kind. Give Ed a raise.
I have AAA. Called this morning and they sent out D.O.A. recovery and towing. They were awful. Driver was rude and unprofessional. He left my car in the middle street and threw my key fob under my seat.
AAA then sent O’Hara and sons. The driver showed up when the app said he would. He was professional, respectful and polite. My car made it to the shop safely and in a timely manner. He even called to tell me it was there. Thank you to the driver. You were awesome. Last guy should take some lessons. lol Have a great day and Thanks again!
This company is the best out of my opinion the driver they sent me his name was ed he was one of the most nicest most honest trustworthy hardworking respectful caring man . He has very good customer communication skills and is very good with his job as a tow truck driver he is on time 💯 his attitude and understanding and everything he did for me today was wonderful I’m going to keep on calling these people when I neee help later on in the future thank u guys and ed he also gave me a ride to my destination too your the best ed
Tried to come steal my car off my block was in the house came outside to the driver yelling on the loud speaker soon I as I approached my car he drove off so I followed him tell he finally stopped and ask him why you try to tow my car he exact words were MY MANS HAD THIS CAR THAT PASSED AWAY I WAS JOKING BRO AND Claimed to know people on my block didn’t even make since didn’t want to say state his name so I called the company and the lady said there drivers were relocating cars around neighborhood In Olney because of construction around the the neighborhood there’s no construction around 2nd Olney and nothing is going on my block they finished the street 2 weeks ago he must of snuck of went somewhere he wasn’t supposed too
I used these guys for a tow after my catalytic converter was stolen. They were very fast to respond and got out to me with in 30 min of my call. The tow operator himself was a really nice & professional while he loaded my car onto his truck. They even gave me advice on what i can do in the future to avoid this ever happening again. 5 star rating for O'hara and sons towing!!
Best place to take your vehicle for repairs or even if you need a tow ... the owner and the people at the place are so nice very fast good customer service
100% recommend them !! 👏🫶
Do not under any circumstances call this company. They left me sitting on the side of the road for three and a half hours until 2:30 am with my phone battery at 4% and then said they weren’t coming and turned off their phones.
At first they kept updating the ETA with my insurance company but it seemed that they were coming. The tow truck driver, a young man, called me after an hour and warily asked if I was at the airport, and I could tell he was going to cancel if I said yes. I wasn’t at the airport— I was on the on-ramp to 95 at enterprise Ave. I explained my location clearly although my insurance company (progressive) provides gps that shows the exact location. I told him my battery was at 11%. He said to give him an hour, although the eta my insurance gave me showed that he was supposed to get there right then. So I waited for an hour and called the dispatcher. She said he was coming. He called me and asked for my location again and again I explained it. He said he would be there in 15 minutes. I waited about a half hour and called the dispatcher, phone at 4%. She said he claimed he had driven past my location and gone on to the airport and then to Exton! She said he claimed he had called me when he couldn’t find me. He never called and he didn’t drive by. I was sitting there watching every car go by on the single-lane on ramp to 95, hoping the next one would be him, trying not to use up my battery looking at my phone. I would have noticed if a tow truck had gone past. He completely lied about driving by my location and about calling me when he couldn’t find me. And it made no sense why he would drive to Exton, which is nowhere near where I saidI was, so that was a lie. He called and tried to tell me these lies. And because I was crying, he hung up. So he left me, a woman, on the side of the road at night with 4% battery after three and a half hours of waiting. Then he turned off his phone to avoid receiving incoming calls. Nice guy!
The next tow truck driver my insurance called arrived in about 20 minutes.
Do not deal with these evil people if you value your safety and sanity.
If the other drivers aren’t like this, y’all need to fire the guy who was sent to the on-ramp to 95 at enterprise Ave. He didn’t even come. So maybe he uses the time as an alibi to do other things. But he left me in a dangerous situation just so he could do whatever it was he preferred to do besides his job.
Gerald came prepared for a tow but was able to get my vehicle started and on its way without the tow. He was very knowledgeable and even followed me with his truck for a bit just to make sure I could get where I was going. Tremendously helpful in helping me navigate a stressful situation at night. Would definitely use Gerald and O’Hara & Sons again without question.
Thank you GERALD!!!!
My car started jerking and over heating and I called through my car insurance and they got me O’Hara and sons I had a guy named Gerald truly a God send he even taught me things that I didn’t even know that well ! He was patient with me and my step mom ! Communication was 20/10 service all around was 100/100 and I appreciate that so much I will definitely recommend them to others for sure !!! Hopefully and pray fully I won’t need a tow again but I know who to call on if anything !
Broke down right near O’hara automotive, immediately offered to help out. Quickest and best service experience. Treated with care and highly recommend!!!
The quickest and most professional service I’ve received so far. All the staff was friendly and accommodating, the owner even gave me a ride home himself when I dropped my vehicle off. Will be using & referring Ohara and sons to all my family and friends !
O’Hara and Sons towing company helped me with doing a late night tow to a dealership after I caught a flat tire.. Anthony was very professional and helpful and made sure my vehicle was safely towed and placed at the dealership safely.. I definitely recommend them for any tow truck jobs you may have..
Thank you Anthony. Respectful young man & got right to business. I was waiting for just about 3 hours until he got there. Towed my car professionally & made sure I got to where I needed to go. The guy did not leave me stranded! I Definitely recommend this company folks.
I had a brake issue with my car late at night and called O'Hara & Sons Towing. They answered right away. The driver, Anthony was incredibly professional and made sure I felt safe while he worked. I’m so grateful for their fast and friendly service—highly recommend them to anyone in need of reliable roadside assistance!
I had to have my car towed and Marcus came and towed my car he was absolutely fantastic very courteous very efficient and knew exactly what he was doing the shop that I took the car to the mechanic said that he was excellent and putting the car in the bay and backing it in I recommend him 100% for any tow job you may need in the future and I would definitely recommend this business to anyone who needs towing
I want to give the biggest thanks to Anthony for helping me! I locked my keys in the trunk of my car, and he called me immediately to say he was on his way after requesting assistance. He was very professional and friendly. I was on my way to work within 20-30 minutes.
Utilized their service through Progressive Roadside Asssistance (Agero) and it has been an absolutely terrible experience.
My car was towed on Sunday, 04/27/25 to my local shop Clarks Auto. On Monday (closed Sundays), 04/28, I received a call from Clarks Auto that they were unable to locate the key, and they report it was not in the box. I placed a call to Ohara’s and they advised that somebody would call me back. I received no call back for several hours, and after calling back myself, I was told it was left under the driver seat. At this point, the shop had closed.
On Tuesday, 04/29, Clarks Auto called back to advise that they checked under the seat and the glove comparent (where I had left the key) and it was not there. I went to the shop and searched the car myself. I looked under the front and passenger seats. I looked between and in the rear. I double checked the console, glove compartment and trunk. Nothing. I placed a call to Ohara again and was provided a number to the driver directly, that I was expected to call. I attempted to call the driver, and there was no response. I called again to Ohara and they said they would have him call. That call never arrived.
Come Wednesday, I still had no response. I called Ohara again, and asked for a manager. The girl who answered stated she was. I addressed the issue, she stated she advised him four times. I was told she would reach out again, and that the owner would call me. The owner never called. The driver never called. I called the driver myself, no response. Sent a text message to a driver. Driver returned call and stated that he had no idea what happened but that he would make it back and reimburse for the key. I advised Clarks Auto, who stated they would arrange to have a locksmith come out.
The locksmith had the car rekeyed on Thursday and on Friday the work was completed. I advised the driver at 10:05 that the fee would be $250, which was read but not acknowledged. At 3:58PM, I sent the invoice from the shop with proof of the $250 lock smith charge. The driver assured me he would take care of it. As of this time, I still have not recieved payment. I now had the bite the cost.
My main issue are that
1. I got the constant run around from Ohara as a company.
2. I was expected to handle their issue on my own, instead of the Ohara as a company taking responsibility.
3. I had to pay out of pocket for their driver’s mistake.
Ralph was great he came right out and help secure our motorcycle, hopefully I won’t need another tow, but would definitely be happy to use O’Hara And Sons Towing if needed,as well as refer my friends and family!
Thank you for your great service!
Chris from O’Hara & Sons was great! I needed a tow from a tight a spot and he was able to get my car safely. He was great at letting me know when he was going to arrive. Thanks Chris for helping me out!
I had a great experience with Sean and Mike during what was otherwise a very stressful situation. They didn’t just tow my car—they took the time to try to start it and troubleshoot the issue with me. They patiently talked through possible options, explaining what might be wrong and helping me feel more informed and reassured about the situation.
I initially had a destination set for the tow, but later realized I needed to switch it. When I contacted them to make the change, they were incredibly flexible and accommodating. Their respectful communication and willingness to adjust plans made the process so much smoother than I expected.
Throughout the experience, their professionalism, kindness, and efficiency stood out.
I recommend to anyone in need of towing services. They turned a tough day into a manageable one with great customer service.
O’Hara and sons towing helped me in a very dangerous situation when my car stalled on 95 at morning commute rush hour on the left hand side. They were so affordable and FAST! The tow truck arrived before any highway patrol. Not only was the driver so understanding and kind but he even gave me a ride to my destination. 100% recommend!
A great place to call when you're in a jam. They'll come hook your car up professionally and at a reasonable rate! They've helped us at Provision Collision get cars towed and moved when we've needed them. Jason is a really nice and friendly guy too!
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